Skip to main content

Used 2014 Cadillac XTS Luxury Sedan Review

Consumer reviews

Read what other owners think about the 2014 Cadillac XTS Luxury Sedan.

5 star(57%)
4 star(14%)
3 star(0%)
2 star(14%)
1 star(15%)
3.9 out of 5 stars
7 reviews

Most helpful consumer reviews

2 out of 5 stars

Think twice on this car..think again and don't buy

Jerry, Las Vegas, NV, 12/16/2016
2014 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
I own a 2014 XTS, but it's the same basic car. I started with a 2013 XTS but it was so riddled with problems that Cadillac bought it back under Lemon Law and put me in a 2014 XTS. I haven't had the problems with the 2014 that I had with the 13, but it has it's own problems that can't be corrected like a radio that won't stay off when you turn it off. Well about two times a year it … will stay off, but it goes back to the "stay on" mode, and Cadillac says that's "normal" and there's nothing wrong. Well then, why does it stay off every now and then. Which version should be believed? Next would be the ride...in a word horrible! This car rides like an old pickup truck from the 50's. You feel EVERY bump and dip in the road, so much for the "Magnetic Ride Control" that's supposed to read the road a thousand times a second to avoid the bumps and dips...it doesn't! Also the tires pick up and transmit a loud noisy sound to the cabin...on even the best of roads. Last would be the resale value. My car just turned 16,000 miles and is in excellent condition, and according to Kelly Blue Book, it's worth $30,000 less than it cost in two model years. It must be a really hard sell on the used market. Potential buyers are smarter than I was, and they know what a disaster this car really is and avoid it. I wish I had. I haven't changed my feelings about this car. As the word gets out, even fewer people are buying a Cadillac XTS. Both Cadillac and their dealers are desperate trying to get rid of them without much luck. The Sales Manager at my dealership has been dogging me with never ending e mails about me trading my 14 in on a 2017 "you'll have a new 4 year bumper to bumper warranty." Yeah right...just what I want, the same exact car, with the same exact horrible ride, and all it will cost is my 14 and $31,000. Sorry, but no thanks. I do want to say the dealer is excellent, but they didn't build this horrible car. Add to that the new Cadillac CT6 which again is almost exactly like the XTS, but two inches longer, and get this...the base model is about $58,000 and it comes with a 4 cylinder engine...a Cadillac with a engine they borrowed from a Chevy Cruze...are they crazy?? By the time you upgrade to the proper V6 engine and trim package, you'll be at 70 some thousand dollars! No wonder you don't see many if ant CT6's on the road. Cadillac has lost sight of who their customers are chasing both BMW and Mercedes customers, and it hasn't worked. They just lose loyal customers like me forever. Cadillac has nothing to offer me anymore so I will go in a different direction when it's time to trade. It really is sad, but the stupid Cadillac Division Manager doesn't have a clue as to what their customers want. Haven't changed my mind on this car. With 21000 miles on the car, I have had the 3rd replacement battery. The onboard computer that controls EVERYTHING is as dependable as a $25 watch. The bumper to bumper warranty expires in January of 2018. Will see if I can buy an extended warranty just to cover this nightmare that's always causing trouble. When you buy a Cadillac, you will live with the Dealer's Service Department and 99% of your problems will be with the useless technology that was forced down your throat!
4 out of 5 stars

Nice comfortable roomy sedan with large trunk

Kevin, Germantown, TN, 02/21/2017
2014 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
I have had the car 2.5 years and have driven 24,000 miles. I have never had to take it to the shop and it is a nice riding car. Personally i wish for a m ** Update ** Car is still rock solid at 37,000 miles and is good as my last review.
5 out of 5 stars

My 2014 Cadillac XTS

hmarron, New York, NY, 12/29/2013
2014 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
My 2014 Red Cadillac XTS was delievered in Sept 2013 and I now have 1500 trouble free miles on my car. I have purchased over a dozen new cars over the last 40 years and only my Porches were this reliable out of the gate. It is so quiet I accidentaly left the motor running when my wife and I went to lunch - it was still running when we returned - there is no key. It is a better value for … your money than the Mercedes E Class, BMW 5 or the new 2014 Cadillac CTS Sedan. On April 8th 2017 - I sold my great XTS and bought an even Greater CT 6 - the only thing wrong with the Cadillac CT 6 is that GM and Cadillac don't know how to advertise their cars like Lexus, BMW and Mercedes - if they did - the CT 6 would be blowing them all away on Sales.
1 out of 5 stars

Don't believe the hype.

S Elmore, San Antonio, TX, 03/19/2021
2014 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
My wife really wanted a "Caddy" and so we bought a used 2014 xts with decent mileage and price. She wanted one yrs ago, but we went with a Mercedes instead. We were able to give the Mercedes to our daughter with little to no issues. 6 months into this Cadillac and I'm starting to regret this purchase...smh...I knew better and should have ran away/talked her out of it. We recently … recieved a letter from the warranty department saying the want to raise the price of the warranty (which we negotiated into the financing) and they dropped us when elected not to. I guess only consumers have to honor contracts. Soon after the warranty incident, a simple swap of key fob batteries causes the car to pick and choose the times it recognizes the fob and starts the car. The QUE system is Ok, but can be finicky as well. Lastly, the gears are beginning to slip. My wife's dad had a Cadillac, and other than 1 or 2 good yrs, that car turned out to be a nightmare. I read and follow many expert reviews all the time and I never had a desire for any GM product; I just wanted to bless my wife. She was blessed...now all I want to do is curse.

Edmunds Summary Review of the 2014 Cadillac XTS Luxury Sedan

Pros & Cons

  • Pro:Spacious interior with quality materials
  • Pro:impressive number of high-tech features
  • Pro:available all-wheel drive
  • Pro:new twin-turbo V6 brings serious speed.
  • Con:Underwhelming acceleration from standard V6
  • Con:narrow trunk
  • Con:tech overload could turn off traditional buyers.


Full Edmunds Review: 2014 Cadillac XTS Sedan

What’s new

The 2014 Cadillac XTS muscles up with an optional 410-horsepower turbocharged V6. It also switches to electric power steering and offers a self-parking system and a new DVD/Blu-ray rear entertainment system with dual screens.

Edmunds says

The 2014 Cadillac XTS's roomy, up-to-date cabin and newly available turbocharged V6 make it a compelling full-size luxury sedan.

Vehicle overview

Last year, the big news was simply that Cadillac had finally introduced a modern full-size luxury sedan. This year, though, it's all about what's under the 2014 Cadillac XTS's hood. Although we generally praised the XTS in its first year of production, we were underwhelmed by the standard 304-hp V6 engine, panning its relatively modest output given the size of the car. But the 2014 XTS has 410 reasons why power won't be an issue going forward.

That's because the new CTS sport sedan's optional turbocharged 3.6-liter V6 is available on the XTS, too. Rated at a whopping 410 hp and paired exclusively with all-wheel drive, the turbo V6 gives this dignified cruiser the authoritative acceleration it deserves. Sure, you can stick with the base V6 and still enjoy a great all-around luxury experience. But if you're with us in believing that a proper Caddy should haul the mail, the new XTS turbo, or Vsport, as Cadillac calls it, is just what the doctor ordered.

Otherwise, the 2014 Cadillac XTS is familiar from last year, and that's good news as well. This is a traditional luxury ride with a gleaming modern edge, offering age-old Cadillac virtues like comfort and space, but adding daring style outside and a festival of technology inside. Indeed, the XTS's spaceship-like cockpit and touch-sensitive control panel could be a turnoff for those who yearn for the days of simple knobs and buttons. But if you're looking for a new twist on this classic formula, few cars can compare.

Actually, few cars even compete in this segment anymore. One alternative that comes to mind is the Chrysler 300C, a fancy version of a lower-priced model; another is the Hyundai Genesis, an aging but competent rival. Then there's the Lincoln MKS, a technically similar luxury sedan that has always left us cold. On the higher end, you could look at models like the Audi A6 and Mercedes-Benz E-Class, but they're really midsize cars and don't come close to matching the Cadillac's interior room. See what we mean? There's not much else in this price range if you want a true full-size sedan. And with the new turbo V6 in the mix, the XTS's case is only getting stronger.

2014 Cadillac XTS models

The 2014 Cadillac XTS is a five-passenger luxury sedan. There are four trim levels: base, Luxury Collection, Premium Collection and Platinum Collection. Note that the Premium and Platinum Vsport versions come with the optional twin-turbo V6.

Standard equipment for the base XTS includes 19-inch wheels, adaptive suspension dampers, xenon headlamps, heated mirrors, rear parking sensors, keyless ignition/entry, dual-zone automatic climate control, eight-way power front seats (with power lumbar control), a power tilt-and-telescoping steering wheel and leather/faux-suede upholstery. Standard technology features include Bluetooth phone and audio connectivity, an 8-inch center touchscreen with Cadillac's CUE interface, OnStar, voice controls and an eight-speaker Bose sound system with a CD player, satellite radio, HD radio, iPod/USB connectivity and an auxiliary input.

The XTS Luxury Collection adds LED lighting accents, visible dual-exhaust outlets in the rear fascia, illuminated door handles, rain-sensing wipers, adjustable thigh support for front passengers, extended wood interior trim, a heated steering wheel, driver and front-passenger memory functions, heated and ventilated front seats, heated rear seats, interior ambient lighting, front and rear parking sensors, a rearview camera, an automated parallel-parking system and rain-sensing wipers.

The Premium Collection builds on those offerings with adaptive headlamps; automatic high beams; a head-up display; an upgraded driver-configurable gauge cluster display; tri-zone automatic climate control; a 110-volt power outlet; a navigation system; voice controls; a 14-speaker Bose surround-sound audio system; rear seat audio controls; and a suite of safety features that include blind-spot detection, lane departure warning, rear cross-traffic alerts and front collision alerts. The Premium Vsport adds 20-inch wheels and a sportier-looking grille.

Finally, the Platinum Collection boasts 20-inch wheels with chrome accents, unique exterior styling, adaptive cruise control with low-speed automatic braking, a panoramic sunroof, a power rear sunshade, a faux suede headliner and additional cabin leather trim with upgraded upholstery for the seats. The Platinum Vsport shares the Premium Vsport's grille, but gets the same chrome-accented wheels as the regular Platinum.

Some of the extra standard features from the higher trim levels can be added to the lower trim levels via various packages. Optional for the XTS Premium and Platinum is a rear-seat Blu-ray/DVD entertainment system with dual fold-out displays.

Cadillac and Stellantis Backtrack on 2030 EV Goals
2025 Cadillac CT5-V Blackwing: New Looks, Same Big Nasty V8
Five New Cars We're Excited to Drive in 2024
General Motors Offers Incentives to Blazer EV, Lyriq Buyers to Offset Tax Credit Loss

Performance & mpg

The 2014 Cadillac XTS starts with front-wheel drive and a naturally aspirated 3.6-liter V6 engine that produces 304 hp and 264 pound-feet of torque. A six-speed automatic transmission is standard. All-wheel drive is available and can be identified by the moniker "XTS4." In Edmunds testing, an XTS4 Platinum went from zero to 60 in 7.3 seconds -- a second or so behind similarly priced and powered luxury sedans. Fuel economy stands at an EPA-estimated 21 mpg combined (18 mpg city/28 mpg highway) with front-wheel drive, while all-wheel-drive models are rated at 20 mpg combined (17 mpg city/26 mpg highway).

If you want more pep, the Premium and Platinum Vsport trims come with a turbocharged version of the 3.6-liter V6 that produces 410 hp and 369 lb-ft of torque. All-wheel drive is standard with the turbo V6, as is a six-speed automatic. The EPA rates the XTS Vsport at 19 mpg combined (16 mpg city/24 mpg highway).

Safety

The 2014 Cadillac XTS comes standard with antilock disc brakes, stability control and traction control, front and rear seat side airbags, side curtain airbags and front knee airbags. Also standard is OnStar, which includes automatic crash notification, on-demand roadside assistance, remote door unlocking, stolen vehicle assistance and turn-by-turn navigation. Adaptive cruise control with low-speed automatic braking is standard on Platinum and optional on Premium.

In Edmunds brake testing, an XTS4 came to a stop from 60 mph in 123 feet, which is average for a car in this class wearing all-season tires.

Available safety features include blind-spot monitoring, lane departure warnings, forward collision warnings, rear cross-traffic alerts and a vibrating driver seat that alerts the driver to an impending collision on either side of the vehicle.

In government crash tests the 2014 Cadillac XTS earned an overall rating of five stars, with five stars in overall, frontal crash and side crash tests, and four stars in rollover tests. In IIHS tests, the 2014 Cadillac XTS earned the highest rating of "Good."

Driving

As imposing as the 2014 Cadillac XTS seems at the curb, it's a distinctly smaller car from behind the wheel. Thanks to the standard adaptive suspension, trusty steering and responsive engines, the XTS manages to shrink its big body around the driver.

Yet this full-size luxury sedan's capable handling is more of a pleasant surprise than anything else. Comfort is king for a big Cadillac, and the XTS doesn't disappoint. The same adaptive suspension that keeps the body composed in corners provides a firm yet buttery-smooth ride on most surfaces. It's far from the floaty Cadillac land yachts of yore, but when you're rolling down the highway in an XTS, there's no doubt you're in the lap of luxury.

As for the new XTS turbo V6, it really transforms the driving experience. Not that there's anything terribly wrong with the base engine, but the standard XTS lacks the confident oomph of traditional Cadillacs. The muscular Vsport, on the other hand, feels more like an old Caddy V8 off the line. Springing for the upgraded V6 is a no-brainer if power is a priority.

Interior

The Cadillac XTS gives you the kind of passenger volume you expect from a nearly 17-foot-long luxury sedan. Rear riders in particular will appreciate their ample accommodations. With 18 cubic feet of capacity, the XTS's trunk is one of the biggest on the market, but it's unusually narrow, so golf clubs will likely need to be creatively positioned alongside other luggage.

Of course, we're used to Cadillacs that give us room to stretch out. The XTS's futuristic dashboard, though, is something else altogether. The optional gauge cluster display is beautiful, first of all, with all manner of driver-configurable options. Then there's the CUE ("Cadillac User Experience") interface, which integrates audio, phone, optional navigation and OnStar functionality into an 8-inch touchscreen display. Those familiar with smartphone and tablet interfaces will feel at home with CUE's touchscreen, as it uses similar touch, swipe and pinch commands.

There are also auxiliary touch-sensitive buttons beneath the touchscreen, however, and they're a mixed bag. These buttons help control the stereo and climate systems, and they can be a challenge to use if you're trying to drive at the same time. For efficient operation, you may need to look down at the panel for a bit to see what you're pressing, which of course requires you to take your eyes off the road. As slick as this control panel looks, we're not convinced that it's practical enough for prime time.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2014 Cadillac XTS in Ohio is:

not available
Legal