Used 2021 Volvo XC90 Consumer Reviews
Disappointing
Two months in of which one month in the shop for repairs. A faulty "module" that's responsible for switching between electric and fuel. Basically the car arrived with a faulty module, was not tested by the dealer, leased to me and promptly returned by me. It took two more modules to finally get a good one. So far that is. Because after owning 12 Volvos during my life so far, this should have been the crown jewel. Instead I hear myself saying; don't get this one. Me? I was born in a Volvo. Yet, here we go. The car is definitely unreliable. It sputters. And when it works it really does. Should a nearly $80K car give you that feeling?
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Perfect Blend of Tech and Luxury
We bought the XC90 T8 6 Seat Inscription. So much has changed since our 2013 XC90 was manufactured. Compared to the previous interior, Volvo has truly stepped up the design and you now feel like you’re in a true luxury car. The seats are very comfortable, the leather is supple and the inlays and trim are elegant. The shift knob is made of Swedish Crystal which is an elegant touch. The exterior styling is, in my opinion, at the top of the competitors...not to rounded off and not too boxy. The grill has been refreshed slightly and looks elegant without being too gaudy like some other manufacturers. Pure electric mode gives me a range of over 20 miles which is perfect for trips to the store and back or to drop off the kids at school. Compared to solely electric cars, acceleration is sluggish in pure electric mode. Put it in hybrid mode and it is remarkably quick. The primary reason I bought this car was to keep my family safe. Google the independent crash tests by IIHS and compare to the BMW or Audi and you can see for yourself the design of the XC90 is safer. Volvo also has a marketing video touting the engineering that went into making this the safest SUV in the road. I’ve owned Audi’s, BMW’s and Lexus vehicles and this is, hands down, the best car I’ve owned. It perfectly balances styling, eco-driving, and comfort without making a sacrifice for safety. The only negative I will mention is the passenger cup holders in the six seat configuration seem like an afterthought and will likely be broken by my kids...but that should not stop anyone from seriously considering the 2020 XC90.
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- T6 Momentum 4dr SUVMSRP: $32,95716 mi away
- T6 Inscription 4dr SUVMSRP: $39,99813 mi away
- Recharge Plug-In Hybrid T8 Inscription Expression 4dr SUVMSRP: $29,50016 mi away
Very disappointing from Volvo
In the positive column, I would say that I love the spaciousness and the comfort of the ride. The handling for a big car is very good and the acceleration is far better than expected. However, none of this matters if the car spends more time in the shop than with you at the wheel. A few months into ownership, the all electric miles per full charge decreased. Less than a year in the fuel cells had to be replaced twice. Now, the too soon for market hybrid engine bit the dust. The vehicle has been in the shop with the latest event for over a month! This is my second (and last) Volvo. As much as I wanted to like it and to overlook the functionality of the touch screen in favor of the smooth ride, there is no way to get around having a car that breaks down all the time. Two thumbs down on this Volvo hybrid!
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Superb
I've the 2019 T5 bought brand new now at 6000mi (I commute by train thus few miles in car) and what a truly superb luxury SUV. I got it namely for seating 7 and stellar renowned safety with style, but all of the owner experience has been immaculate. The buying was a special remotely arranged one to avoid the typically horrifying day of haggling and lies at the dealership, but I went with overseas delivery to have no-haggle pricing and a preferred buying experience. The customization to my needs and wants was complete. Seller communications were completely confidence increasing and the ownership experience has been even better. The app literally does it all with remote start, warming, monitoring, security, logs, and everything with the same distinctly full Volvo design and style cues. The Swedish ideals of just enough ("lagom") are seen with just 1 screen and 6 buttons on the console. The famous Sensus system's speed, full integration, and immense central pleasure enhance the lovely seats, spacious airy cabin, panorama sunroof (standard!), lovely finishings, and clearly superior build quality. Drive experience is great inside the city where we live and outside where we go bi-weekly. The power is snappy and significant with torque available even at highway speeds from the 2.0L turbo-charged engine mated to 10-speed transmission. Finely self-tuning drivetrain smartness adds to the immense amounts of smartness everywhere to entertainment to seamless security (all the fancy stuff quickly becoming widely available in other makes and makers) to the aforementioned app. It's a superb vehicle.
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Great SUV - good price/value ratio
We looked around at different three-row luxury and non-luxury SUVs: BMW X5/X7, Atlas, Audi Q7, Lexus RX/GX and Mercedes. For the money, it’s hard to do a lot better. Sure, BMW was more fun to drive, but the X5 had little 3rd row was tiny, x7 was ridiculously large and priced as such. Audi was nice, but expensive when optioned, Lexus 3rd row was small and MB was very expensive. Volvo struck that sweet spot of feeling luxurious enough, priced well enough and a functional 3rd row backseat. It’s even marginally fun to drive (as much such a car this size can be). The leather is very nice and seats are supportive, most of the tablet functions are easy enough to get to with a good amount of customization. Wonderfully roomy, but doesn’t feel huge even in our constantly double-parked NYC streets. We got one off the lot that has the integrated center booster and I didn’t realize how nice it is. Our little one loves it. Also note - few cars have a real anchored middle seat. This one does - so even without using the booster you can fit 3 kids/car seats across. This can be a huge plus if you have 3 children. The booster just makes our life easy. The safety of Volvo is just the icing on top of it all and one of the biggest factors for us. The moonroof is big and adds airiness to the cabin, the in-door shades in the second row are great, and the sound system is excellent even though it’s not the $3,200 B&W option. Engine may be a T5, but I honestly never feel the need for more power, except of a little turbo lag in the first half a second, which it makes up for quickly afterwards. Some of the things I would like better (cons) is the road noise is a little high for a car in this price range, the gas mileage could be a little better and I wish Apple CarPlay would display on the driver dash and Heads-up display. Seems like such an easy thing to do that would really add to the experience. All in all though, we could not find a better balance of price, luxury, safety and overall value. We actually look forward to driving this car every time even with it being a 3 row suv. It puts a smile on our face which says a lot to me as a former GTI driver. Very happy customer so far.
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Electronic nightmare
Our NEW Volvo XC 90 has been in for service 5 times since purchased. So far everything has been an electrical problem...AC won’t turn on, screen goes blank, blinkers out, brights won’t work, mirrors won’t adjust, phone calls out and rings and you can’t cut it off, AC won’t turn on...worth mentioning twice when you live in Texas. Twice, these things have gone wrong right before a road trip, being the main reason we bought it. My list is extensive. Very inconvenient! They do resolve the problem each time but this is not what we expected with a luxury brand new vehicle. We contacted Volvo USA but they are unwilling to help in anyway. This is our fourth Volvo, never before have we experienced such issues. Customer service??
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The nicest car I've owned, hands down!
Although considered an SUV, the 2020 XC90 handles like a high performance vehicle offering a Dynamic driving option that provides that extra boost you need in start and stop traffic and tackling curvy hilly roads. Hugs the road nicely with no swaying. And, I managed to attain 28.5 mpg on long trips in the Eco setting! With 35k on the odometer, I have had no mechanical or other issues. Simply love the car!! Lastly, computer console is easy to navigate for a non-technical person like myself.
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Amazing car!
I am very happy with my new Volvo XC90. Even the base model is beautiful and comes with every conceivable safety feature. This model used to have a stiff, jittery ride but they changed the design a couple of years ago and the ride is now as good as Mercedes. Overall comfort is better than Mercedes. Responsiveness is better than I expected. For what you get, this car is a spectacular value.
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Love it but….
I have always been a faithful Toyota girl. Loved both my sequoias but hated the gas mileage. This is my first luxury car and I really want to love it, however I’ve had it just under a year as I literally drive to the shop to pick it up for the 4th time. The ride is nice, fuel efficiency is great but my sequoias never went to the shop for anything other than standard maintenance. At less than 1000 miles in reverse I had a shuddering jolt that happened multiple times. First time in shop no one could find anything wrong. Happened again multiple times so I dropped it off, drive an hour home to get a call that I need to come pick it up and Volvo was acknowledging a problem and had tech journal out with no solution yet. Continued driving and happened so finally I called and demanded they keep it until it was fixed. Said they needed an O ring rebuild kit for the rear differential. After a few days in the shop they say it’s done and just needed an update. Worked great for a bit. About 2 months later my airbag light goes off while driving. After a few key cycles it went off and they said everything was fine. Now flash forward 3 more months I put in drive let my foot off the brake and a terrible shutter and lunge, this time forward instead of back. My power steering light comes on and says pull over safely, check engine and park assist all go off. I have towed to Volvo and when it gets there they’re like what’s wrong there’s nothing going on? They call the next day and say it needed a major upgrade. I really want to love this car I mean I spent 70k dollars on it. I bought the extended warranty because I work in the automotive industry and know how expensive it is to work in Volvo’s. I also will keep a car for a while but I’m worried now what happens when this car is out of warranty. I’ve never needed to update my Toyota’s.
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Animated sculpture
Beautiful inside and out, fast, extremely comfortable and functional. The Swedes don't follow the juvenile play book of the Germans with exhaust that fart & pop under hard acceleration. No glow in the dark logo on a ridiculously over sized grill or with in dash distracting screens everywhere. Yet Volvo has the on board tech the Japanese haven't managed to integrate in their designs. Flawless build quality. If I sound like I'm sold on the brand you're right. My second Volvo in three years after leasing six Audi. Will never go back. Update: new EX90 Twin Performance EV on order. Still #VolvoForLife
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Great Vehicle
The XC90 has meet our expectations. Our three row vehicle with bucked seats feels very spacious. Performance (acceleration and handling) has been good and gas mileage not that bad. Handling in snow and dirt roads was solid. The technology features are fantastic. We have had a few minor glitches - rear heating also causing the front fan to blow and blind spot warning not seeming to activate. Our choice of the XC90 was the right one.
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My first Volvo....
Took delivery of a 2021 T6 AWD momentum on 2/13/21. My current SUV lease ends tomorrow (2017 Infiniti QX60). A 3 row SUV is necessity for me not a want because of my 3 kids. I’ve always been a Honda, Nissan, Infiniti guy. I’ve been bored of the qx60 for the last 15 months. Comparing to what others offer and the capabilities I felt like in another decade. CVT bored me and started to hate it. Infotainment never improved and even on the 2020 model still no Apple car play. I know the 2022 model that launches end of 2021 looks nice and no cvt but I needed to get another SUV lease no later than March 2021. I have been shopping around but due to pandemic and SUV segment being so hot right now dealers where trying to sale SUV’s that were in the production line or on the way to the dealers. Because of supply and demand was left with little room to haggle with dealers as regardless they are selling them. Mind you I have tier 1 credit. Looked at telluride/palisade/2022 MDX/Honda pilot/aviator. All either very limited or high priced lease payment. Many of these required packages in order for me to get what I wanted on my next SUV. Miami is a very tough car market. So those in Miami know this by now. The xc90 was always in the back of my mind. Upon going to Bomnin Volvo Dadeland (I went because of their 5 star google rating) I test drove a t5 and T6. Defiantly wanted the T6. Worked out a good lease. Little out of pocket. Did order one on the spot and took 2 weeks to get to dealer. Originally a white metallic with black interior with base sound system. Upon joining here and reading here how bad that system was I didn’t want to regret it. So I asked my sales guy if I can listen to both (base vs HK) I was immediately sold on the HK. My wife even said said yeah HK it is. The base....”no thanx” So they had a black metallic with black interior with HK on it. Protection package etc. I was able to swap to that one mind you my 2nd color choice was black. We managed to negotiate $17 dollars more per month because of the HK and extra package. Done deal. Let me tell you I love this car. Never thought I would get a Volvo. Love the technology on it. Infotainment. Digital dash. Apple car play. Love the safety standard features. Drives so smooth. In my opinion the engine power is plentiful. The sound system oh the HK sound system is awesome. Being an Nissan Infiniti guy I was always a fan of their Bose systems. QX60 had that with 13 speakers but this sounds better. I love how with Volvo I managed to get AWD/super/turbo charged/20” rims/panoramic sunroof/amazing safety features/Apple car play/ upgraded sound system/better infotainment/great looks. I believe Volvo being a luxury brand I’m getting my money’s worth. Glad my SUV shopping is over. Glad I took this one home.
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Great car but but significant room for improvement
Car drives great, could use a little more power, maybe a V6 (I have the T6). Some design features arent the greatest - could use a few more buttons instead of a tablet, microscopic cup holders in a family vehicle? Visibility is horrendous when merging right due to the headrest in the second row. The Park assist is a fun gadget but not practical to use in real life. Pilot assist is buggy and is hair raisingly scary if used on roads with traffic lights or on roads where the lines are even slightly ambiguous. Best to keep it for highways. The tablet looks Tesla like but is not the most practical to control air etc when you are driving.Hands free Tailgate is quite poorly designed and takes a while to get used to. The child booster seat is pretty well designed though.Wish rear sunshades were an option. Why doesnt a 62k_ car have power tilt and telescopic steering and more controls on the seats.
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Beautiful “Luxury” Cute SUV
This car is comfortable, beautiful, spacious, and modern. It has so much technology. I am still learning. The folks at White Plains Volvo helped me get the basics. They were great. It has ALL the safety features you could imagine and more. Lane Keep Assist, Blind Spot Monitor, Pilot Assist, 360 View Camera if you want( I don’t have it), HUD(Heads Up Display , which I don’t have), Remote Start and climate control directly from your Volvo phone app, Apple Car Play, Android Auto, Volvo apps such as weather, Glympse(I think), Google Search, Spotify, Pandora, Navigation, WiFi with AT&T, Sirius XM Radio, Digital Driver Information Display, Parking Sensors, and more. I leased the Momentun, which is NOT the most expensive. In addition, they include Complimentary Factory Scheduled Maintenance. This covers the first three services (10,000 miles, 20,000 miles and 30,000 miles) at no charge. Finally, my only concern is reliability. I only paid approximately $51,000 after the rebates and discounts. I love my Volvo. :)
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Absolutely in love with this suv!!
We have the 6 passenger momentum t8 hybrid with the advanced package, and couldn’t be happier with it. We live in the city and have been amazed to find we are getting around 35-40mpg. For longer trips on the freeway the adaptive cruise control is fantastic, you set your ideal speed and the amount of following distance you want to keep to the car in front of you and the car will do all the accelerating and decelerating for you, when traffic slows so does the car without any need to break. Also, the 6 passenger interior is perfect it is spacious and you can easily access the third row, plus since there’s a center aisle the people in the last row aren’t so cramped since they can extend their legs into the aisle. The interior is what you would expect from Volvo, luxurious and incredibly comfortable.
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Love this Car!
Quality throughout. I really love the quiet ride that is also stiffer than what others typically want. My 2022 XC90 Recharge has 21" wheels and will use 19" wheels with snow tires for the New England winter. I have upgrades providing heated seats from and back and a heated steering wheel. The upgraded Harmon Kardon stereo is wonderful. It looks fantastic in Denim Blue. The blond leather seats are insanely comfortable. Driving around on PURE electric power is enjoyable. I have only had it for a few days, but I am getting about 33 mpg in city/highway combination driving. I have spent quite a bit of time, hours, getting to know all of the features and capabilities and I am not 100% confident that I have the right transportation for me. I even implemented wireless CARPLAY and updated the internal navigation with the latest maps using Volvo's MacBook application and a USB stick. I find that some of the reviews for this car are off a bit as I enjoy aspects that in many cases are listed as CONS. Anyway, I am a very happy owner at this point of a truly luxurious 7 passenger SUV powered by an amazing 400HP powerplant and a perfect 8-speed transmission. My build has the Climate and Advanced packages a very useful integrated booster seat. I also have the 21" 5-spoke wheels and the Harmon Kardon sound and the Protection Package Premier. I added the towing package that has a electrically powered hitch that pivots making it invisible when not in use. You have to see it to believe it. The dealer did the installation and did a perfect job at Volvo of Keene in New Hampshire. UPDATE -- It has been a few months now. XC90 has 12,600 miles after driving it across country and back and using it for almost all of our driving around home. Overall, I get about 28mpg. Not bad for a 5000 lb SUV. Volvo will keep increasing the range of the EV capability so the next time, things will be quite a bit better. The newer version called extended range, the one out now, can go 30 miles in PURE mode and that would be better for me, but that's life. Everything else is as perfect as when I bought it. No problems at all. Oil change was done at 10k by the dealer at no cost. I totally enjoy driving it especially in the snow. All tech works and it has met all the expectations that I had for it. I would get much higher overall mpg if I did not take lots of long trips, but that has nothing to do with the vehicle. Update: At 20k the SUV has no issues or problems. Will go to dealer next week for 20k service. In summary, I look forward to my next Volvo. This one performs exactly as advertised. Update at 2 years old with 32000 miles - No issues, runs same as new. Update at 3 years old with 45,000 miles. The hybrid heater failed and needed to be replaced under warranty. The special battery that powers Volvo On-Call failed and was replaced under warranty. Both were completed without issue. No other problems and I continue to service the vehicle at the dealership at the 10k interval. Hopefully the units that failed won't fail again. Update at 50000 miles. All is well. No problems.
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Great car but but significant room for improvement
Update after 4 years: still own it. Good vehicle - one minor malfunction with the wipers not working but somehow self corrected. Update after 3 years: car drives very well and I am used to the power but a V6 would have been better. Interior is beautiful and comfortable but some more practicality like bigger cup holders, more storage etc would be nice. Concerned about reliability as our AC compressor failed but thankfully was still under warranty. The extended warranty is very pricy. Car drives great, could use a little more power, maybe a V6 (I have the T6). Some design features arent the greatest - could use a few more buttons instead of a tablet, microscopic cup holders in a family vehicle? Visibility is horrendous when merging at an angle right due to the headrest in the second row. The Park assist is a fun gadget but not practical to use in real life. Pilot assist is buggy and is hair raisingly scary if used on roads with traffic lights or on roads where the lines are even slightly ambiguous. Best to keep it for highways. The tablet looks Tesla like but is not the most practical to control air etc when you are driving.Hands free Tailgate is quite poorly designed and takes a while to get used to. The child booster seat is pretty well designed though.Wish rear sunshades were an option. Why doesnt a $62k car have power tilt and telescopic steering and more controls on the seats. Updated after 6 months - car drives well and no technical problems but I’ve put in just 2k miles. Volvo needs to add practical features like bigger cup holders, power tilt and telescoping steering, more storage, sun glasses holder etc. love the drive but interior design leaves a lot to be desired. Update after 1 year. Still a good SUV to drive but the utility of the interior design is severely lacking for a family. It’s still much better than a Q7 or X5 though in space and utility. Utility seems better in a Atlas, pilot or Highlander. Will not be renewing my lease in 2 years. 2 year Update - same issues, fun to drive but could be more powerful, looks great in and out but the interior isn’t very practical, the Momentum trim needs better seats, storage space, and some better tech at this price. Updated after 2 years. The car is a pleasure to drive and beautiful to look at. But at this price point, it should have had a few more features like power tilt and telescoping steering, rear side sunshades etc. storage in the front section is dismal. Please learn from Honda. This is a family SUV and not a sports car, families need storage. They even cheaped out on the TPMS - it won’t tell you the pressure on each tire dTPMS. It uses iTPMS which tells you it’s low but not how much. Final Update: AC stopped working sometime in winter but first noticed it on the first hot spring day. No appointments for repair for 2 weeks and even then no loaner cars. With no good lease deals and a so so experience over 3 years, unlikely to extend into a new XC90 lease.
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like it,but a little disappointing for almost $70k
Great looking and feeling SUV. Drives very nicely, the interior is gorgeous (we have the R-Design). Our V6 Grand Cherokee felt much quicker than our T6 and also had some features that I am shocked this Xc90 does not have. For one, remote start on the key fob. Sure you can start it via the phone, but I should not have to buy the remote start via the key fob as an accessory from Volvo. Both of our previous Jeep has had this as standard as do many cars at half the price. We recently had a low tire and you just get a warning light and not the actual tire pressure. Something we had on our last to GC's and for that matter I remember my 1998 Corvette having it. Having the actual pressure can help you make the safest decisions as you deal with the issue. The pilot assist is not up to par with that of a VW Atlas nor is the ease of use of the technology compared to the Atlas or our Jeep. There are some other annoying things about it, but we still like it a lot. Just glad it is leased and we did not buy it. If we could do it again, we would probably just buy another Atlas SEL Premium or maybe the MDX. More usable (the Atlas), drives almost as good and while you give up a little on interior materials to save $20k would certainly be worth it.
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All the bells and whistles and more!
I can’t imagine what more I could have on this car. The drive is solid amd doesn’t feel light. The amenities are superb.
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A vault on 4 Pirelli tires
2018 XC60 upgraded to 2020 XC90 in June 2020. Quiet, safe and very reliable. Nothing ever goes wrong with these Volvos. Only service was to replace windshield after flying rock hit on I-95. Considered every mid size luxury SUV on market. It was important that vehicle not be crass. Logos on grille that light up, exhausts making fake and pop sounds scream juvenile. And restrained styling inside and out are very important - the Germans and Japanese hard to stomach. Range Rover has horrible reliability issues. Volvo for Life.
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Big money but ala carte options have you out $$$
Well, I am 2 months into owning my XC90 and I am shocked at a few things. I bought the top of the line model, almost every option (although SHOCKINGLY) I did not realize Volvo skimped on giving me a hitch. Yes, the car has a hitch that "pop out" with the press of a button. I was assured it had it, had to have it, but upon COVID delivery, found out after the documents were signed it did not have it, and this is a $71,000 car. $71k! and no hitch from Volvo - the alleged, "all weather" car. That said, here are my observations. The entertainment center SUCKS during real world driving. You really need to set things before you leave or pull over - very dangerous. The menus are still confusing a month in and finding things remains a mystery. Safety? I bought the version that allegedly brakes for you, but I have tested it both on purpose and by accident and it seems to fail to go off every time. It constantly warns you that you are too close with the heads up display, but DOES NOT BRAKE. So this may be a recall item because it is on the build sheet. The fuel mileage is AWFUL. I am averaging 14.9 miles per gallon. Yes, a 4 cylinder that averages 14.9. My Jeep with a lift kit and huge 37" wheels gets 15.5 mpg. Where on earth is the 20 mpg I was supposed to get? I have taken no less than 50 trips and my fuel mileage remains very, very low. This seems to be a huge problem because 14mpg is atrocious for this car if that is the case in the city. Seats. Wow, blew me away when I sat in it the first time but I have to say I constantly feel like I am being pushed forward. I feel they are not deep enough and even angle my seats slightly up so I do not feel like I will slide forward. With the massaging on, I think it is even worse. The automatic thigh support is nice, but going through the menus to adjust it, on the fly, again, very dangerous. PHONE: EEKs, this may be the worst part. I take calls all the time in the car and have to crank the volume to 50 (halfway) to even hear people. And this, with the higher end stereo. Why does the volume suffer on calls so badly? Comfort: Overall not bad, but am I thrilled about the above 45 days in? No. Again, my version is likely far better than 85% of the people who will read this as the car has almost every option Volvo order, save the aforementioned lacking of a hitch. OMG - terrible it does not have a hitch at $70,000!!! That said, it drives well, lags a bit on take off with the 4 cylinder but gets up there as good as most SUV's. NOISES: I will say, upon exit, the car makes all kinds of weird creeks and noises. I know it is brand new, but it is a little unnerving. Little pings, bangs and creaking of the suspension or something. The car does lower when you get out, but it is not that noise. Final note: KEY FOBS: Very nice looking, among the nicest LOOKING fobs regarding of buying a Bugatti or a Volvo. That said, the buttons are EXTREMELY hard to see and the beeping when you lock the car is so low, you cannot even hear it from inside your house. What car does not sound loud when you lock it? Well, the Volvo XC90 for one. So yes, there are many things that have disappointed me after buying it. Again, test driving it - we loved it. It looked great, sounded great, had no real issue and that is why we landed on it as the car to buy. But I will say the lack of power for the third row seats (at $70,000 or even higher), the infotainment, the seats pushing forward positioning, the noises, and the lack of a hitch and other things at this price really makes me wonder if I picked the right car. They say it takes time to get use to - well, I am 45 days in, and have 3-stared the car. There is your answer.
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Think twice before buying
Very disappointing. In the first year we had to replace headlights because they were very dim, and it was dangerous driving with almost no visibility. Car did not brake well and I almost had three accidents rear ending people. Brakes not strong enough for this car. Car did not handle well. For an expensive car they need better engineering. I traded car in after six months.
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a disappointing purchase
For a claimed luxury car this was a disappointment as it lacks or has faulty features. Many features normally included in even mid-level cars are lacking or poorly executed. Examples are poor voice recognition, unable to reprogram or replace valet remote, only manual steering wheel adjustments, car does not light up when approaching & cant be adjusted, although doors unlock, no way to change this, no automatic door locking on exit, must press remote, cant change this, way too noisy above 30mpg, poor or inadequate computer interface and small screen, rear hatch too low even in the uppermost position, easy to hit head, I am 6'4", inadequate storage cubicles, poor gas mileage (now 12.4 MPG) in mixed suburban driving, less in city driving about 11 mpg) about 19mpg on highway missing many settings & controls to personalize a vehicle, poor phone charging power needs poor/nonexistant integration with android phone, buried or undecipherable menu items buried, tpms does not show individual tire pressures so actual pressures are a mystery. Otherwise nice comfortble ride & good power & handling just wish it were better thought out for the money for an XC90 Inscription T6. Perhaps the worst disappointment is the very poor gas mileage, when driven softly and in eco mode the best we can get out of it is about 12.4 MPG in suburban driving here in Florida. Took one steady 107 mile 75MPH trip to Ft. Lauderdale with unusually light/normal traffic and all the car could only manage is 19.6 MPG, Don't know about the EPA ratings as they are exceedingly optimistic on this car; perhaps someone at Volvo tested the car up on a lift with no load on the engine. The collision assistance also does not work well as it clangs on non threatening cars going off to the sides and does not begin braking or stop when in real danger, having poorly tested when approaching an obstacle I had to manually brake as I did not wish to collide as the system did nothing!! Lane keeping assist also is worrysome as it does not maintain proper lane discipline activating only when the tires are on the outer lane markings while the drivers view sees the car overdriving the lane marking forcing active avoidance.Volvo seems they seem stuck 8 years behind everyone else and seem to be oblivious to modern requirements as Honda, Acura, Infinity Hyundai Lincoln and others have. I apologize for the poor review as I expected better having passed on the similar Acura MDX awd and Lincoln Nautilus Black Label and Hyundai Genesis . Having lived with the car for over two years I am getting used to the issues noted earlier and would now be more accepting but this is more getting used to its issues and dealing with them without the angst I initially felt.. In summary, issues are the same but I am less sanguine however poor mileage is still an issue of some concern esp with high gas prices.
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Not Worth It! Disappointment!
I really believe this is the most overrated luxury SUV currently on the market. I can only say I’m glad I only leased it and did not purchase it. If I could get out of my lease early I would. Volvo touts unparalleled safety but the accident avoidance and lane keep assist etc make the car more dangerous because they don’t work properly. I have had a few instances where the car will engage the collision avoidance feature for no reason. Once on the freeway while I was traveling at 75 mph. It slammed on the brakes and several cars had to swerve out of the away to avoid us. I am pregnant and had my 2 yr old in the car. When I took it in Volvo threw up their hands and basically said it was a software issue and nothing to do about it and sent me on my way. Outside of that the tech is not intuitive at all and difficult to use, AC controlled via the touchscreen is a pain, it has poor gas mileage, uncomfortable seats, lacks in cabin space in comparison to its competitors, is a bit of a noisy drive, and with only a 4 cylinder engine for a car of its size it’s lacks tremendously in pick and the overall driving experience is lack luster. I could forgive a lot of this if I felt comfortable with its safety features but that’s almost the Sierra part. I truly do not understand the hype around the car and I don’t recommend it at all. Far better cars on the market
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Scandinavian beauty
Fabulous safety features..elegant style..luxurious interior..
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Check box engineering at its worst
I rented a XC90 T6 for a 10 day family trip recently. Coming from a 2018 BMW 3 series, I was very disappointed in this Volvo. The seat has all the usual adjustments, but none are comfortable because the seat bottom pinches my (32" waist) butt. The hands free trunk does not work well. It takes 3 or 4 kicks every - and I do mean every- time before it opens. You have to move the phone around a lot to find the sweet spot on the wireless charging pad. And of course, with the vibration and shakes in a car ride, the phone would move out of position right away, making the charging pad totally useless. I use wireless charging at home exclusively and never had any problems before this. The climate control has to be accessed through the touch screen. So if you see a cattle yard coming up and want to close the vents, you'd have to press the climate control icon on the screen to get to the climate control screen, and then press the (small) recirc icon. Extremely annoying. The AC is noisy but weak. And you cannot turn off automatic climate control- I prefer old fashioned fixed heating/cooling myself. To zoom the map you would have to use your two fingers like on the phone. Except when the car is moving, it's not all that easy to zoom with your two fingers. There is a reason why BMW, Mazda and others use a scroll wheel for this (and other) purpose- the scroll wheel is totally foolproof while the car is moving. And you cannot pan the map. Even my old 2012 Subaru allowed you to pan the map. They provide charging ports but all of them are USB-C. I get it- this car only caters to the trendy people and not us poors who still use USB charging cords on our outdated Iphone 8's. But at least give people the choice of both ports. The radio only displays the station names but fails to display the song names. It's 2021 for crying out loud. There is apparently no way for you to delete your profile once you've paired your phone to the Bluetooth. And I am not the only one- I see tons of other previous renters whose names are still on the Bluetooth connection list. Maybe there is some secret handshake thing which will delete these profiles but I guess I and lots of other renters just could not figure it out. The trunk has a button which will close and lock the trunk. But this button only works if you have the keyfob on you. Limiting its usefulness. Nor can you 'pre-lock' before all the other doors are closed- it doesn't work until all other doors are closed. The door mirrors fold in when you shut off the car. But there is no manual button to fold in the mirror. The keyfob has buttons on the edge of the fob rectangle, not on the face. I guess they are trying to be cute. Too bad they put buttons on both the left and right edges of the fob, and without seeing it, you cannot tell by feel which side is which. Doh! This is a proper 3 row vehicle, but the middle row seats only recline slightly. So you cannot recline comfortably in the middle row as with other 3 row vehicles. This is what I call 'check box engineering'. The engineers have been given a list of features they need to add to the car which they did, but never actually caring to test them for usability and user-friendliness. So all the features are there on paper, but none of them well thought out or well engineered in practice.
Nice looking, unresponsive, underpowered
I was disappointed once I finally test drove the XC90. Nice looking ride, but unresponsive and underpowered I thought. I understand going to a 4 cylinder to save gas, but, not worth the trade off imo. This SUV needs a V6. Maybe next time Volvo.
Great Car
All in all amazing ride, however I still haven’t been able to adjust to the lumbar settings, none of them appear to work for me, and I so wish that Volvo provided power operated middle row seats to make getting in and out of the 3rd row a breeze.
Good, but not great. Little disappointed.
I just test drove the XC90 Recharge. Pros: Comfortable, quiet, peppy, mileage, good headroom. Bad: Cell phone wireless charger did not work with my reasonably sized Speck case for my iPhone 12 Pro. [Note: I tested same feature out on Audi's Q8 - no issues.] I didn't like the location of the rearview mirror - mounted forward of the electronic box. There's a large hump in the middle seat of the 2nd row making it useless for anyone to sit there other than a very small child. The large center screen was glitchy - home-looking button didn not work on several screens that it should have according to the sales rep. All in all, I didn't fall in love with it. Will keep looking and maybe the 2022 model addresses these things.
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Loose handling
If having precise control of your car is important to you look elsewhere. It is sleek and aesthetically pleasing sure, but does that matter in a bad storm? Top heavy and loose handling in my opinion. Driven on city roads, six lanes during a storm. Go drive it for yourself to make sure you are comfortable.
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The car can’t stay out of the shop
I was very excited when I first leased the 2020 xc90 the comfort and the drive really live up to its name. Just two weeks in one of the tires where popped so I had that fixed. Less then a week later the brakes need to be replaced. I wish I can go back to my Nissan rouge!!!
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GREAT RIDE TO G0 THERE!!
It is the quiet ride, it is the smooth braking, and it is fast
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Got my car
Just purchased a 2020 Volvo XC90 in metallic, denim blue with less than 11,000 miles. A beautiful vehicle that was immaculately kept, is mechanically sound, structurally solid and plush. It's not my forever, electric vehicle, but should hold its value until the market stabilizes..
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Beautiful car with great amenities.
Love the car! Got the 6 person version and it works great. Wish Apple car play was wireless, they had adjustable electric steering wheel and some storage under the back section (like my XC60 did). This is truly nit picking though as the luxurious feel, good performance and user friendliness are outstanding!
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Very disappointed - glad I leased
My last two cars were well equipped. BMW X5s. Ventilated seats, heads up display, adaptive cruise control, etc. This car, XC90 T8, is the same price as a new X5 and comes with all that. But it is no where near the BMW. Set the cruise at 70 mph? Expect 67-72 mph. Change the speed up or down? 5 mph increments only. My Kuat bike rack doesn’t align with the holes in the factory hitch unless I use a 3/8” pin, which is too small for the hole. 5/8” is too big. Had to buy an extender. The wireless charging pad doesn’t work….display screen say “remove objects.” The HUD has very limited info. Most of what you need is between the speedometer and the ring on the right that displays fuel or tach depending on driving mode. I could go on. I will say it has a nice looking interior, has plenty of room and rides well. As I said, I’m glad I leased it. Only 32 months to go.
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Superb RIDE
Has all luxury fetaures plus it is a HYBRID. Gets you the CARPOOL Sticker for 3 years
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Amazing tow vehicle
Very happy with my 2021 XC90 recharge. Very solid inside and out. And excellent tow machine. Already I have launched and pulled out of the water a pretty big pontoon boat, and hauled my snowmobile trailer with two machines on it in and out of the white mountains of New Hampshire. I have steep driveway I need to back up snowmobile trailer and the electric motor made it easier than my Chevy Silverado! All that electric torque right on back tires is game changer. When not towing I am averaging 32 mpg in and out of the mountains, highway, back roads on long trips. Solid interior, high grade leather seats, excellent handling and power right where you need it most is hard to beat combination. Update 2022: towed trailer with 2 snowmobiles all over Aroostock County Maine in snow storms last winter and XC90 handled it like a beast. Good snow tires get lots of the credit but have been very impressed with this car a few years in. Went to Depot last weekend and they loaded a palette of wood ceiling panels right in there from forklift. It was narrow palette 3’ but 7 feet long. About 550 lbs. handled it well. As much as I liked my Silverado, still not finding instances where the XC90 cannot do the job. Except a furniture move in the summer. Everything else the XC 90 does very well. Never mind great ride and handling and power for everyday driving.
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Not your fathers Volvo
Since owned by Chinese, the Volvo has been cheapened to get quality down and profits up. The XC-90 does not have the safety and quality assets as the earlier years under FORD. Heard in 2022, all of the XC-90's will be assembled in South Carolina. We are planning to replace our 2020 in 2022 with a better alternative option.
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I Roll
I waited for my XC90 for 3yrs ive owned 2 other Volvos the S80 and S40 i loved them both but my 2020 XC90 is everything i wanted and more drive and look unlike any other SUV wouldn't trade it for anything else on the road and the safety features are amazing on this vehicle.
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A notch up in class
We looked at a number of vehicles when we traded in our Lexus to get a third-row SUV. The Lexus L was too tiny in the back, and the Infinity was a bit boring. This vehicle felt like a step up in the overall look and feel. From beautiful leather to a full range of options, this vehicle just felt good!
BUYERS BE AWARE
DO NOT BUY VOLVO I am a owner of 2020 XC 90 V8 INSCRIPTION MODEL. Last year there was a coolant leak in my car. I took the car in for repairs; the repairs were over $2000 for a brand new car. The coating of tubes are made of soy products ........ATTRACTED TO RODENTS. Once again, my car had the same issue. It went to the dealership........AGAIN FOR THE SAME REASON. I have filed a complaint with Volvo USA. Waiting for action. If I were given a choice to buy a new car, I would definitely go back to LEXUS. DO NOT BUY VOLVO
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Heavy frequent maintenance ownership cost
Since last review posted more issues have occurred AC has now gone out a 3rd time in less then a year and a half. Now fuel valve gone in need of service and start/stop battery, all while car was under pre owned certified DVD none of these issues were caught or covered. This vehicle has been maintenance hell. I work in Auto for Rivian and these XC90 are traded in daily with same complaints and that the UI system goes in and out which I can vouch for for its apple play. Lastly bought the Volvo June 2023 for $38,000 and prefer day value with no car wrecks or damage the xc90 is worth $14k by all trade in components. Carvana. Carmax so cannot even get rid of vehicle stuck with its over $10k in repairs and going. STAY away ——- I’ve owned my 2020 Volvo xc90 now 7 months, the appeal of design is why I jumped on board coming from Lexus and Acura SUV’s mainly. The xc90 has been a lemon since date of purchase. Being only 4 yrs old the entire AC system crashed costing $3800 in repairs. Bearings unhinged. Oil leak. Faulty informant system Apple play does not connect 50% of the time. This was a pre-owned certified suv so not sure how all these flaws slipped the multi point inspections. To date in 7 months over $6500 has been spent to fix these repairs. What has cost my then previous suvs I’ve owned in their lifetimes with me of 3+ years. I would not recommend this SUV. Look into Acura MDX or Lexus GX, these are very dependable and backed by amazing engineering and service.
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Twice Burned
I purchased my first XC90 in ‘98 and it was returned under the “lemon law” due to a leaky sunroof that could not be fixed. Volvo was good and retuned all my money. Still, I ordered another XC90 hybrid and have been driving it for a few years. It has had a lot of repairs and the moment the 100k mile warranty ran out, a cell on the hybrid battery died with a proposed cost of 5k by the dealer. Opened a case with Volvo and they won’t help. Just a high cost and high maintenance vehicle - a lot that can go wrong.
Xc90
Love it!
2021 Volvo XC90 recharge used
Bought this car with 19k miles, drove it to southwest Florida from Washington DC and love it! Quiet, fuel efficient, roomy, comfortable and just overall very happy! Being a mild hybrid, getting but 20-30 miles from a full charge in “pure electric” mode, wish there were more range in this configuration. However, since most of our trips re less than 30 miles round trip it works just fine. Highly recommended and very happy to save big bucks by purchasing a slightly used version that is loaded with options. Love it!
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Xc-90 a Legend?
We bought our T-5 Xc90 through the overseas delivery program. Things went well, right up to about a month before we left to get it and spend a two week vacation driving through Denmark and Sweden. Enter - COVID-19. We eventually had it shipped to our dealer which is over an hour away - think about that when you are ordering a car. We got it June 20th 2020, after ordering it in July 2019 involving a situation that is complicated and too long to explain. That said, here's our experience with the car: We took it for a road trip (~4600 miles) in August and One thing I noticed is, while it is a true luxury car at normal speeds of 25 - 60 mph, on the highway at speeds of 65 - 50, the road noise was excessive and disappointing. Our GPS guidance was quite sketchy and it never took us where we wanted to go, while it got us there, it was difficult to get it to take us how we wanted to go. We did take it off road and it performed well. (our road trip was to Glacier Nat. Park and The Tetons. We deliberately got the base T-5 engine so we could avoid using premium gas which worked out great, it runs great and the difference we found was only about 1 or 2 mpg, not hardly worth the extra expense. I previously had a Chrysler Pacifica with third row seating and it was easy to get in and out of the third row, but unfortunately the Volvo was not so much. I am taking it in to the dealer tomorrow (1hr 20 min one way) to get the button pad on the right side steering wheel fixed as it only partially works, I hope they can fix it so I don't have to come back, but I doubt it. The dealership lied to us when we ordered the car, and my experience with their service department when I took it in for the yearly warranty check up left a lot to be desired. Overall, I would say I like the car, it drives nicely and it has a lot of pep for the small standard engine. I have had 9 cars in my life from cars, pickups, vans, and corvettes, so I have some experience with new cars as I've ordered 4 from the factory and bought the others off the lots. I do believe you need to think hard about the dealership you buy from and the distance you are from it. Update ; Took it into the dealership for its 20,000 mile servicing (actual miles - 13,000 miles), the check engine light had come on and they diagnosed as O2 sensor bad, So, I had to set up another appointment (they have a 6 week backlog on service. They said they would need it for 1 ~ 2 days, which cripples me, but they offered a loaner, I told them it should only take about an hour to change out the sensor, but they say they go by what the tech had recommended (explains partially why they are 6 week backlog) So that means another 3 hours on the road for simple service plus my time spent. I am now pondering whether to trade it in on a Lexus or Audi as the dealerships are so much closer to home. If a sensor goes out at 13,000 miles, what else is going to fail prematurely? For now, it's still under warranty.
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Loved the 2021 so much, bought a new 2023.
Nothing to complain about, or to suggest be changed.
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Love it
Great SUV, no complaints other than there is some slight road noise. The screen controlling functionality is easy to use. This SUV is fun to drive and rides very well.
Beautiful SUV!
We owned a 2017 XC90 but it was totaled. The vehicle protected us so incredibly well that we purchased another XC90. The SUV is great value for the money, stylish, well equipped, great ride, and super versatile.
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Super satisfying
As a family of 5, we all love this car , fast , safe , spacious, hybrid , amazingly well designed
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