2025 Volvo XC60 Consumer Reviews
Pricing
MPG is Absolutely Horrible!
We recently bought a 2024 Volvo XC60 B5 mild hybrid, with the expectation that we would get better mileage than our 2010 Volvo XC60 T6, which it replaced. Boy were we wrong! After 700 miles on the new car, we are getting between 7 and 15 mpg in local driving. We feel like we were duped.
Do Not Buy This Car
The XC60 looks good. It drives good too. But what Volvo doesn’t tell you is it’s been having problems with what it calls the Infotainment system. This is essentially the electronic interface with your car. It controls everything from your back-up camera, to all the sounds inside the car, to your door locking mechanism. They’ve been having these problems since 2018. Our XC60 keeps needing to go in for updates because the system keeps glitching. And they can’t seem to solve the problem. It’s way too expensive a car to have such an abysmal interface. Steer clear of the XC60.
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- T8 Plus Plug-In Hybrid 4dr SUVMSRP: $54,998In-stock online
- T8 Plus Plug-In Hybrid 4dr SUVMSRP: $56,590In-stock online
- B5 Plus 4dr SUVMSRP: $40,590In-stock online
Feels cheap
I had it for a week now. Feels poorly made and not very thought through. Small things like: The accelerator pedal makes a rubbing noise when depressed. No battery charge limit (it is a plug-in hybrid) - so I have to time the charging using an alarm on my phone. No playback control from the steering wheel - have to use inconveniently located play/pause button, or use the display. Front split seats are not comfortable. The trunk opens with a loud click. Android Auto was taken away (2024 model). The engine is loud and sounds like a clunker. The sunroof cover is see through. No climate control - it doesn't automatically adjust fan speed or turns on/off A/C mode. It is a touch screen version of my 1998 Camry. Good things: 455 combined hp (the only reason I got it). responsive entertainment system, especially map (although the screen gets too hot to keep a finger on it for more than a second) Compared to my Highlander I've been driving for 10 years, XC60 feels a step down (I thought Toyota entertainment system was bad). The only thing it has that is luxury is the price.
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Wouldn’t buy again
The software system in the Volvo SUVs is horrible. I have the XC60 as a company fleet vehicle, and I have many colleagues that have the same car or the XC90. ALL Of us have had issues with the software. One time the main panel would not come on. The car would start, but the information panel was not working. Why is this such a big deal? Well, you cannot control the AC/heating unit without the panel working. So I got into an unshaded car in 95° temperatures and was unable to turn on any air-conditioning. It eventually started working about 20 minutes later. Currently, my vehicle is at the dealership for its 10,000 mile “check up.” There were no issues with the car at all, it was just the standard check to make sure things are running correctly and to change the oil, rotate tires, etc. The service department told me it would take two hours or less. After four hours, I Ubered home. An hour later they called to tell me they had to keep the car overnight. I requested to just come pick up the car and bring it back, but they said it was not drivable. They said it was a software issue. The next day they called and said they had to order a new part for it, which would take at least three days to arrive, and since they are closed on the weekend, my car would therefore not be ready for pick up for another week. Keep in mind there was nothing wrong with my car when I dropped it off. The positive thing about the car is that it does drive very smoothly. However, the frustrations that I’ve had with the software in the past 1.5 years have been very frustrating, and I would not recommend Volvos to anyone.
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Nice ride and performance, average software
In the hybrid mode, performance is brisk with good acceleration. Braking distance is average and ride comfort is good. Luggage compartment storage is good but not great. Where the car is deficient is the software. Over the air upgrades often are unavailable so you can easily be multiple versions out of synch. The software is glitchy and settings that should be “sticky” like automatic high beams are not and sticky settings get turned off when the function is used (wipers and rain sensor). No AM radio and the garage door opener is a $995 part (plus installation). Your favorite radio stations while retained must be manually turned on with each start of the car. If Navigation is in use and displayed on the infotainment system you can’t see the radio station. The infotainment system is glitchy and periodically does not load at startup which means a 3-5 minute reboot process before you drive away. UPDATE: The car is beautiful, seating and visibility absolutely perfect. Lots of storage, comfortable ride and very quiet but the software is terrible. First, no gauges for something as simple as engine or coolant temperature, oil pressure or tire pressure (even though it has tire pressure sensors. Low pressure, guess! The lane keep assistant works even when turned off. Why have a setting to turn off? In a road with diversions due to construction, get ready to fight with the car. The radio is a joke. No AM, set your favorites and you still need to engage them by selecting favorites every time you start the car. There is no balance control on the sound settings. The Google system will reboot itself at least once per month with no warning so be prepared as if you are using any function (I.e,Navigation or the radio) you are out of luck until it reboots (2-5 minutes). The settings for the automatic high beams is not sticky, so you need to turn it on every time you start the car. Even if you are driving in hybrid mode, you still need to turn on charge mode every time you start the car or regenerative braking will not work. Then to top it off, you want garage door opener functionality?, be prepared to spend $995 in the optional mirror to have that.
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