Used 2020 Volvo S60 Consumer Reviews
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We have a limited number of reviews for the 2020 S60, so we've included reviews for other years of the S60 since its last redesign.
Disappointing, not per specs. Volvo doesn’t care.
YP, 07/30/2019
2019 Volvo S60 T5 Momentum 4dr Sedan (2.0L 4cyl Turbo 8A)
26 of 43 people found this review helpful
Was very excited about my S60. Before I share my routine ownership experience let me just tell you that my car is a lemon. It drinks gasoline as if it was a v16 Lamborghini. 15MPG city / 19MPG highway is not near acceptable. I have filled up 7’tankanin the past 1300 miles. This is NOT OK and Volvo is not responsive to my emails and calls after opening a complaint. Moreover they tried to blame my driving which is really adding insult to injury . I have been driving for 30 years and had far better fuel economy on some huge engine gas guzzlers. I use Eco Drive and Comfort modes, drive mostly alone without load, on normal roads, in a flat area, at average weather/humidity and near sea level elevation. I’m not an aggressive driver. Moreover, this is a T5 FWD and I drove an AWD T6 loaner for a few days being aggressive on dynamic mode, I couldn’t get it to take more than 22.4 MPG/City. Speaking to other 2019 S60 drivers confirms my car is off. I deserve better than being ignored. So now, review after 2 months ownership: The S60 is stunning inside out, great seats too, lots of technology-actually too much half-baked technology. The ride is comfort is average but a bit noisier than I would imagine. The ride is a bit lazy, the car is heavy and does not accelerate anywhere near its prescribed specs. It is annoyingly wide but this may reduce the roll. Assembly quality is a bit sloppy and there are some materials that seem very cheap. Vinyl seating (didn’t opt for Napa leather) is not perforated and gets scorching hot in the summer and very sweat provoking. It’s a bit disappointing as the seats have such superior support. The Sensus system is frankly annoying. Volvo is selling itself as the safety company but there is nothing safe about futzing with screen drama for every little thing. It takes about 12 clicks to switch to your favorite radio station and even changing the AC fan speed requires far too many clicks and focal attention. There is no tactile sense to anything so you really have to be a distracted driver or stop on the side of the road. I don’t know who these days buys Volvo navigation when Google/Waze are years ahead and are free but if you don’t buy Volvo’s navigation, expect 1/4 of your big screen to become a permanent announcement of your lack of service. Additionally, while excessive features like touchscreen-activated folding rear headrests are standard, simple fog lights are a huge add on. Safety first? I don’t think so. Also the car is glitchy with CarPlay, windows that open on their own in the middle of the night, false airbags alert (recall completed For that), false alerts from the OnCall app that my light bulbs need changing and that my trunk is open. This is a gorgeously designed over-engineered half-baked machine or disappointing quality. Its safety flaws are hidden in its user experience. And the worst part about it is that Volvo couldn’t care less.
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Fun, Comfortable, Safe
TT, 03/03/2021
2019 Volvo S60 T8 R-Design Twin Engine Plug-In Hybrid 4dr Sedan AWD (2.0L 4cyl Twincharger gas/electric hybrid 8A)
3 of 4 people found this review helpful
We purchased a lease return 2019 S60 T8 that had only 8,000 miles on the odometer. Love the ride, the safety features, and best of all the mileage. I have averaged a little over 50 MPG in two months of driving. The car is quiet, and the seats very accommodating. Fully charging with a standard 110 type 1 charger takes about 7 hours. I am getting about 25 miles of range in all electric mode, which means most in town driving is electric. Also really like the display that shows electric vs. gas utilization. The B&W sound system is a pleasant bonus. The car's acceleration is amazing, handling is smooth and precise (for me, at least). Just signed up and started using the AT&T in car hotspot, it works great, and is free for 3 months, then $10 as an AT&T customer. The various views, especially the 360, as super for getting out of a long narrow driveway. The panoramic roof is sweet, and the wind buffer works great to reduce noise. Overall workmanship is really top notch. The down sides- the two cup holders do not hold mugs, they hold small cups. The roof line leaves a larger than normal blind spot that is accounted for with their blind spot monitoring. No USB in the rear seats. The infotainment takes time to get used to, but I have an 18 yr old helping me. Oh- no AM radio! The pros definitely outweigh the cons, this car is fantastic, loving the drive every time we use it!
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2020 Volvo S60 for sale near you
3 of 18 listings
- T5 Momentum SedanMSRP: $21,80037 mi away
- T6 Momentum SedanMSRP: $20,197In-stock online
- T6 Momentum SedanMSRP: $16,00090 mi away
See all 18 listings
Love it!!
Steve, 01/30/2021
2020 Volvo S60 T5 Inscription 4dr Sedan (2.0L 4cyl Turbo 8A)
5 of 8 people found this review helpful
It is early days as I have only had the car a week. But first impressions are very good! Really comfortable, nice easy, smooth, quiet ride. Oh and very quick. Goes through gears nice and smoothly. Looks and feels great! Take no notice of the professional reviews, listen to the customers. If you are thinking of getting one do it!! But like I said, it is early days.
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Great, fun, peppy car!
MK, 06/23/2023
2019 Volvo S60 T8 R-Design Twin Engine Plug-In Hybrid 4dr Sedan AWD (2.0L 4cyl Twincharger gas/electric hybrid 8A)
1 of 1 people found this review helpful
I’ve had this car almost two years now. I’m quite picky about my cars, and I’ll have to say this car has done really well overall. Pros: Smooth on battery power Super quiet! Love controlling on the app Excellent stereo - Bowers & Wilkins Apple CarPlay 360 degree camera is pretty decent, Infiniti has the best I’ve seen though. Fast! Excellent wheels! Very sporty. Cons: Transition from battery to gas can be a little rough once in a while, but not always by any means Sunroof doesn’t open too far Apple CarPlay should be wireless! This would be so convenient Wishes: Would rather have a wider screen, Waze and maps are too small I wish the 360 camera could come on automatically if driving forward and you get close to something (see Infiniti) I wish I could make 360 camera come on easier and quicker Longer batteries running ability, I love how smooth it is to drive on battery. Overall i’m glad I bought this car, and am surprised how well it does! My favorite thing about it is the way it looks on the outside, it’s very good looking. It takes a lot for me to be satisfied with a car, and they pretty much hit the mark! Very solid choice.
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I regret my purchase, bad quality
Max, 11/27/2024
2019 Volvo S60 T6 Momentum 4dr Sedan AWD (2.0L 4cyl Twincharger 8A)
1 of 1 people found this review helpful
Bought a CPO 2019 S60 T6 AWD Momentum in 2020. I had to replace the rotors 3 times in 30k miles: it is a known issue that Volvos warp the rotor very quickly, Volvo and the dealers are aware of this issue and do nothing to solve it. So when your warranty is expired, get ready to change rotors every few thousand miles. Also, my sunroof got stuck open and had to be replaced (under warranty back then). So, overall, very disappointed by the vehicle quality and by Volvo's customers' service.
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