Used 2013 Volkswagen Jetta Hybrid Consumer Reviews
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First Year with the Hybrid Jetta
geoff_ct, 03/07/2014
updated 10/03/2018
2013 Volkswagen Jetta Hybrid SE 4dr Sedan (1.4L 4cyl Turbo gas/electric hybrid 7AM)
9 of 9 people found this review helpful
I've driven my 2013 Hybrid Jetta for a full year now and while I like the car it's worth sharing my experience. First, I've had some quality issues that required pretty major dealer service. The AC did not work at all and required 3 days in the dealership to re-program. Next the climate sync and off did not work and required that the climate module be replaced. I had to return to the dealer to have the AC turned on again after the climate control module was replaced. Most recently a vacuum pump failed and the check hybrid and check engine lights went on. I was averaging 42.7 mpg but lately it's down to 37.5. I think the change is due to my reduced efforts at driving economically. It's 2016 and I've driven the hybrid Jetta for 47k. It's a good high speed, highway car that likes the corners, too. I rent cars regularly and any cars in the mid size category don't drive as well or have the same level of finish. So far, very good now that the initial quality issues are behind me. It's late 2017 and I've put 75,000 miles on the car. It's been a reliable car. The rotors have rusted and the transmission is leaking - all pointed out by the dealer. I'll have them fixed at next service. The only drivability complaint is a lurch/delay when the car is cold and it transitions from electric to gas at about 15-20mph. It's truly a cool weather condition that disappears when the car is fully warmed up. Not a happy ending for this car. In the spring of 2018 during routine 70,000 mile maintenance, a leak in the transmission was reported to me with the ultimate recommendation that I replace the transmission for approximately $6000. I did replace the transmission with some financial aid from VW for about $3300 out of pocket, but promptly traded in the car for a deeply discounted 2017 Passat SEL. If I had waited a few weeks I would have received an additional $4000 trade in value for the Jetta - I received a trade in offer in the mail after complaining to the regional customer service rep. As it was, I received about $6000 in trade. towards the Passat.
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Not Worth It's Weight in Your Gold...
Mike S, 10/17/2016
updated 04/23/2017
2013 Volkswagen Jetta Hybrid SEL Premium 4dr Sedan (1.4L 4cyl Turbo gas/electric hybrid 7AM)
8 of 8 people found this review helpful
I waited a bit to write this seeing it's hard to give the car a fair shake just driving it off the lot. I have crossed over the 80k mile mark and its been so-so to me. I've experienced some of the issues that others have talked about in some of these reviews. Quirky electrical issues (airbag sensor randomly failing, back passenger window that doesn't automatically roll up anymore considering it's rarely used, complete power failure that I thought was due to a low battery... it was not. Started up just fine after sitting for a bit), mechanical issues with the car jerking when switching from electric to gas... It was in the dealer twice for that issue and they didn't fix it. It does it randomly so of course when they drive it, it doesn't do it. I get about upper 30s to low 40s for MPG but maybe due to the fact that a majority of my driving is city roads but very rarely anywhere near the 47 they advertise. But then again I have never had a car that ever got what they advertised for MPG. Overall, it has been fairly reliable and nothing major at this point. Not worth the price they want for it though considering the amount of money you have to sink into it for maintenance.
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2013 Volkswagen Jetta Hybrid for sale near you
3 of 21 listings
- SEL SedanMSRP: $7,988197 mi away
- SEL Premium SedanMSRP: $7,995210 mi away
- SE SedanMSRP: $8,640502 mi away
See all 21 listings
DO NOT BUY THIS CAR!!
Carissa, 11/01/2015
2013 Volkswagen Jetta Hybrid 4dr Sedan (1.4L 4cyl Turbo gas/electric hybrid 7AM)
23 of 26 people found this review helpful
The car doesn't make the gas mileage it promises. I've tried everything to make it work. I bought the car for the fuel economy. Now my car has been in the shop for a month (third time I bring in for same problem) due to a jerking feeling that happens randomly as it switches from electric to gas. I've also had issues with the car randomly saying key not in range. It was in the shop at least three times for that. Then I brought it in for the sun roof not closing. I've had many cars with sunroofs and never had to have them greased and the lines blown out. The car is not worth it. Don't do it!! I'm very disappointed and dissatisfied. Not to mention it does not hold its value at all!! I checked it's Kelly blue book value and the car is upside down.
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Do Not Buy a VW - bad electrical and transmission
Rich, 12/26/2015
updated 07/05/2018
2013 Volkswagen Jetta Hybrid 4dr Sedan (1.4L 4cyl Turbo gas/electric hybrid 7AM)
12 of 13 people found this review helpful
Car randomly clunks and looses power. Odd electric The Good: The car has a great feel and has lots of room. It also has power for passing but I try to drive efficiently. The Bad: 1. Often, the car looses power and shutters violently. I have read that this occurs when switching between electric and engine power. 2. Weird electrical issues. Sometimes, the fan (while turned off) will turn itself on full blast. Also, this can occur if turning sharply or sometimes from using the brake. Also, under the same conditions, the radio switches stations. It might be that the radio looses power briefly. Of course the dealer cannot replicate any of the above issues and there are no alarm codes saved in the car's CPU. If anyone has ever gotten to the root of these issues, please post it. 3. For the $40k range, the mpg should be better. Overall mpg is in low to mid 30s, sometimes around 37 for a while but it's easy to loose that average. 4. The fan and a/c don't make it to the back seats. There may be vents for the back seats but they have no noticeable effect. 5. The sensor in the passenger seat makes the seat belt alarm go off frequently if there is almost anything, such as a cell phone, on the seat.
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Even the VW service adviser said get rid of it!
Russ P., 11/08/2017
2013 Volkswagen Jetta Hybrid SEL Premium 4dr Sedan (1.4L 4cyl Turbo gas/electric hybrid 7AM)
33 of 39 people found this review helpful
I purchased a used 2013 VW Jetta Hybrid. It had 68k miles on it. The car was in excellent condition. Unfortunately, things started breaking almost immediately. Cooling fans replaced, water pump replaced, and now fuel pump had to be replaced. We have had $3500 in repairs in the 5 months we have owned this car. Unacceptable for a car with less than 80,000 miles. VW's part supplier quality is terrible. I will be trading this car as soon as possible before another huge repair bill happens. I will never, ever, EVER consider buying another VW because of this experience. After the second repair, I asked the service advisor at the VW dealership if they are seeing a lot of issues with this car. She even went so far as to say "if it was my car, I would get rid of it". That speaks volumes.
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