Used 2023 Volkswagen Arteon Consumer Reviews
Sharp luxury vehicle
This car has all the bells and whistles plus performance.
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Amazing all round package
I had been looking at the Arteon from the time that they first were released in the USA. When the revised 2022 was released, it also came with a higher price so passed again. Two weeks ago, I was finally able to find a purchase a 2023 SEL Premium R type with just over 2500 miles on it. I traded in a 2022 Subaru Outback as I wanted a vehicle that I could enjoy driving and I honestly really enjoy every moment I have had in the Arteon.
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- SEL Premium R-Line 4dr HatchbackMSRP: $31,79447 mi away
- SEL Premium R-Line 4dr HatchbackMSRP: $30,990In-stock online
- SEL R-Line 4dr HatchbackMSRP: $30,999In-stock online
Great car
I love my new Arteon. It looks great. I drove it to South Lake Tahoe a few times. It is fun to drive this car.
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windnoise
Have my 2020 Arteon for 6 month, only 3000 miles. can't stand driving it. Horrendous wind noise at 50mph+ . Took it Rick Case VW Weston Florida. They confirmed it has excessive wind noise, kept the car for 8 days in shop. Can't find cause of wind noise, therefore can't fix the problem. Stated it's normal for the car. ???Just leaving me hanging and told me to take it up with VW directly. Definitely no Fahrvergnuegen! At Rick Case where "Customers are Friends"! If I treat my friends like that I wouldn't have any.
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Infuriatingly Bad Tire Profile
3 flat tires between the time of purchase (Nov '22) and the first week of Jan 2023. I'm in Massachusetts, if you live anywhere with potholes or skinny, windy roads where you may occasionally go slightly off the road when there are oncoming cars, do not buy this car. The car itself is great but you will go through tires like Kleenex.
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Under the radar, but too much "cool" technology
Owned for less than 6 months. Pros: Better than advertised MPG (in normal mode). Tons of space on the inside; great car for tall/wide people. Very practical with the cargo space. All the tech in a car you could ask for, minus a heads up display and behind the times backup camera resolution. Amazing interior and exterior ambient lighting. Headlights are adaptive and are super "cool". Cons: LANE KEEPING ASSIST... it turns on every time you start the vehicle, and it takes three steps to disable while using finnicky touch controls on your steering wheel. Underwhelming "sport mode" due to lackluster transmission. Lots of QC issues - my passenger window, like another reviewer, also had wind noise at 60 mph and above. Very "cool" car, but way too many touch capacitive buttons/controls - I would definitely not own past the bumper to bumper coverage. Too many exterior proximity sensors that activate randomly, and no answers/fixes from dealership. My ventilated seats would turn on every time I start the car, regardless of outside temperature (no answers or fixes from dealership). The area for the wireless charger was horribly designed, and the charging speed is useless. Overall, it is a great show off car. No one will be impressed though, other than other Arteon owners, and some other VW owners, whose cars will smoke yours in acceleration and handling. Great cruising car for long distances. Not so much around town.
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Over-Promises But Under-Delivers
The Arteon is loaded with techy bells and whistles but the basic design and platform are substandard for the price particularly with low-profile tires on city or urban roads. If it weren't for a Discount Tire tire insurance program, we would have spent a small fortune on replacement tire over the past three years. This deficiency alone makes the Arteon an unreliable vehicle from right out of the showroom.
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Stealth Audi
This car is decked out with features, flush with Horsepower, and all-wheel drive. It is a pleasure to drive and really stands out as new car sales were limited. So far, I love the car.
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Great ride, questionable build quality
TL;DR: If you're willing to deal with some of the quirks of VW ownership, find a great, full-featured example, and don't mind the "meh" interior quality, the Arteon is a really rewarding "do-it-all" car to own. It's fun, fast, and relatively practical. Just be aware of what you're getting into ahead of time! If you're looking for a large (think Honda Accord) sized sedan that is good looking and fun to drive, the Arteon fits the bill. 0-60 in under 5 seconds along with tight steering, great handling, and VW's legendary DSG. It's a great formula for a fun car. Also, the adaptive suspension is really nifty, you can feel a HUGE difference between the various modes. I would typically keep the car in comfort mode, where it wafts around at a level of comfort easily comparable to mid-sized luxury sedans. Switch it into sport mode though, and the transmission holds gears for longer, the suspension stiffens, and it suddenly feels like you're driving an elongated Golf R. And I mean that in an endearing way, not as a knock on the vehicle. The seats are amazingly comfortable and supportive, the trunk is massive, and gas mileage isn't that bad, especially considering the performance. So why 3 stars? I'll list my concerns in order from most to least concerning: 1. Quality of materials - Coming from other German vehicles, especially older VAG products, the interior leaves a lot to be desired. Lots of hard plastic everywhere, blank switches, and bizarre touch controls on the steering wheel and the center control stack. You get used to them, but the black plastic really doesn't feel befitting of a $50,000+ MSRP car. It's undoubtedly nicer than a comparable Passat, but comparing it against other semi-premium sedans (e.g. Volvo, Infinit, entry-level products from BMW, Mercedes) leaves me a little baffled on the design choices. 2. COVID deletes - This is partially my fault but so consumers are aware, VAG was still having supply chain issues for the 2022 model year. As a result, my particular Arteon has at least 3 features that were deleted that should've been part of this particular trim level: Heated steering wheel, ventilated seats, power liftgate. If you are looking for an Arteon, I would strongly suggest looking for late-2022 or 2023 models and paying close attention to which features are included in your particular car. The trim doesn't tell the whole story and the pricing between the cars affected and not affected is virtually identical. 3. Electrical quirks - Frankly, it's a part of VAG ownership. I had a couple electrical quirks on my car, one of which was fixed under warranty (driver assist bug, got a new steering wheel out of it), and one of which was not (horn malfunction). I'm used to these quirks happening as the car gets much older, so the fact that it was happening to me at the Year 2 mark was concerning to me and makes me quite nervous about owning the car beyond the initial warranty period. My thought is if you have the stomach for these sorts of quirks, you might as well go all the way and get a used BMW 5-series, Audi A6/A7, or something of that variety. 4. Infotainment system - It's objectively bad, worlds behind the fantastic systems now found in new GM, Toyota and Ford cars for example. It's not intuitive to use, and settings that should be easily accessible are buried in bizarre menus that force you to spend several minutes searching around for them (e.g. if you don't know where to look, changing the color of the interior ambient lights could take you quite awhile). The strangest quirk of the infotainment system to me is that you cannot have a map displayed on the driver display and the center display simultaneously. My take? Just use CarPlay/Android Auto. 5. Insurance costs - This was a surprise. Despite the VW badge, expect to pay monthly insurance that's closer to that of a Mercedes sedan than a Jetta or a Passat. Casual onlookers may not know the sleeper qualities of the Arteon, but insurance companies definitely do. Pros: Beautiful design, objectively fun to drive, practical in terms of cargo and passenger space, comfortable Cons: Fit and finish, deleted options on some models, insurance costs, unknown long-term reliability
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No memory setting in key on my SEL R line
First of all I love the car it has many great feature and driving it is a joy. Seats are comfortable. Trunk space is huge. Funny ambient lightning. However I have one major gripe. When we bought the car I assumed that the care would have personas that you can set and pair two with the keys. My wife has a tiguan with these functions. Also my 11 year old Audi A6 has that feature. I fail to understand why Volkswagen does not have this feature in their flagship car. Maybe a software update can correct this.
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