Used Lexus NX 300h for Sale in Oakland, CA

Located in Walnut Creek, CA / 12 miles away from Oakland, CA

Features and Specs:

31 Combined MPG (33 City/30 Highway)

Listing Information:

VIN: JTJGJRDZ3M2167209
Stock: U3381
Certified Pre-Owned: No
Listed since: 05-12-2022

Located in Oakland, CA / 3 miles away from Oakland, CA

NX 300h AWD Black Exterior with Red Interior One Owner and a clean carfaxNavigation System with 10.3" multimedia display, 10-speaker premium sound sys...

Dealer Review:

The 1 star is only because the sales reps did their best to serve me ( Freddy & Sam ). But the Finance Manager Sayed Massoud took it all away within no time post CONTRACT SIGNING. I purchased a CPO RX 350 from this dealership recently. I am writing this review for my worst experience from their employee SAYED MASSOUD (FINANCE MANAGER). Although I felt his behavior was unprofessional across the board, I was surprised when he made racist remarks right after completion of my transaction. All car dealers provide some basic facilities for buyers which even this dealership provides but I was denied those basics. Within 5 mins of signing the agreement I found out why. (Its because of the country I come from) 1. I Was denied a weeks time to make a small portion of down payment with my new credit card, I had made most of the down payment with other sources( I choose to make a down payment for $20K with only 3K balance) & the pending amount was guaranteed with my 1 weeks post dated check. 2. On asking for taking the delivery on valentines day with my wife 2 days after the signing the agreement, I was told I have to take the car that same night as there is some insurance issues post signing the agreement. 3. LAST BUT NOT THE LEAST JUST WITHIN 5 MINS OF SIGNING THE AGREEMENT I WAS REMINDED OF MY ORIGIN IN VERY POLITE TONE BUT WITH VERY HARSH WORDS.(THIS TRIGGERED EVERYTHING DOWNHILL) 4. I was also denied a car drop off by Sayed because I had come in my car & now with his selective imposed rule for me of immediate delivery how do I take both my cars back home being the only driver. That's when Freddy my sales rep stepped in & agreed to drop of my car at my residence the next day. The senior most management person after the owner for this dealership was made aware of all this & offered to cancel the contract with vehicle return option which was more like a pain for me & not someone who is at fault. A vehicle that I had already spend weeks looking for & finally liked to my best. On denying the need to return the vehicle he also generously offered a detailed car wash. On asking for a better substantial serious action so that no one else has to go thru this as it is Lexus Brand who we look at not the employee the management stopped responding back to me. Now this is one of my biggest purchases ever made & I feel very low to be having it done with this dealerships experience. I HOPE THE OWNER READS THIS & TAKES THE CORRECTIVE ACTIONS TO MAKE PEOPLE HAPPY ABOUT BUYING A LUXORIOUS CAR FROM A BRAND LIKE LEXUS. VERY UNHAPPY WITH THE DEALERSHIPS MANAGEMENT'S ACTION TO RECTIFY THE WRONG.

Features and Specs:

31 Combined MPG (33 City/30 Highway)

Listing Information:

VIN: JTJBJRBZ0K2114591
Stock: 19926P
Certified Pre-Owned: Yes
Listed since: 06-13-2022

Located in San Rafael, CA / 24 miles away from Oakland, CA

Features and Specs:

31 Combined MPG (33 City/30 Highway)

Listing Information:

VIN: JTJBJRBZ1K2122277
Certified Pre-Owned: No

Located in Oakland, CA / 3 miles away from Oakland, CA

2.5L I4 DOHC 16V.Clean CARFAX. 33/30 City/Highway MPG

Dealer Review:

The 1 star is only because the sales reps did their best to serve me ( Freddy & Sam ). But the Finance Manager Sayed Massoud took it all away within no time post CONTRACT SIGNING. I purchased a CPO RX 350 from this dealership recently. I am writing this review for my worst experience from their employee SAYED MASSOUD (FINANCE MANAGER). Although I felt his behavior was unprofessional across the board, I was surprised when he made racist remarks right after completion of my transaction. All car dealers provide some basic facilities for buyers which even this dealership provides but I was denied those basics. Within 5 mins of signing the agreement I found out why. (Its because of the country I come from) 1. I Was denied a weeks time to make a small portion of down payment with my new credit card, I had made most of the down payment with other sources( I choose to make a down payment for $20K with only 3K balance) & the pending amount was guaranteed with my 1 weeks post dated check. 2. On asking for taking the delivery on valentines day with my wife 2 days after the signing the agreement, I was told I have to take the car that same night as there is some insurance issues post signing the agreement. 3. LAST BUT NOT THE LEAST JUST WITHIN 5 MINS OF SIGNING THE AGREEMENT I WAS REMINDED OF MY ORIGIN IN VERY POLITE TONE BUT WITH VERY HARSH WORDS.(THIS TRIGGERED EVERYTHING DOWNHILL) 4. I was also denied a car drop off by Sayed because I had come in my car & now with his selective imposed rule for me of immediate delivery how do I take both my cars back home being the only driver. That's when Freddy my sales rep stepped in & agreed to drop of my car at my residence the next day. The senior most management person after the owner for this dealership was made aware of all this & offered to cancel the contract with vehicle return option which was more like a pain for me & not someone who is at fault. A vehicle that I had already spend weeks looking for & finally liked to my best. On denying the need to return the vehicle he also generously offered a detailed car wash. On asking for a better substantial serious action so that no one else has to go thru this as it is Lexus Brand who we look at not the employee the management stopped responding back to me. Now this is one of my biggest purchases ever made & I feel very low to be having it done with this dealerships experience. I HOPE THE OWNER READS THIS & TAKES THE CORRECTIVE ACTIONS TO MAKE PEOPLE HAPPY ABOUT BUYING A LUXORIOUS CAR FROM A BRAND LIKE LEXUS. VERY UNHAPPY WITH THE DEALERSHIPS MANAGEMENT'S ACTION TO RECTIFY THE WRONG.

Features and Specs:

31 Combined MPG (33 City/30 Highway)

Listing Information:

VIN: JTJBJRBZ7K2115480
Stock: 19951P
Certified Pre-Owned: No
Listed since: 06-24-2022

Located in Palo Alto, CA / 24 miles away from Oakland, CA

CARFAX One-Owner. Obsidian 2020 Lexus NX 300h AWD eCVT 2.5L I4 DOHC 16V Stargard GPS $1495 (Pre Installed on every vehicle, NOT included in the sales ...

Dealer Review:

I had an excellent experience leasing a Volvo xc40 Recharge (electric) at Volvo Palo Alto. Sohee was my sales associate and she is amazing - so knowledgeable, helpful and her attention to detail and the customer experience is wonderful. The whole staff at Volvo PaloAlto has been top notch (this is my second lease with them).

AutoCheck Vehicle History Summary Unavailable.

Features and Specs:

31 Combined MPG (33 City/30 Highway)

Listing Information:

VIN: JTJAJRDZXL2128749
Stock: SB5002
Certified Pre-Owned: No
Listed since: 04-12-2022