Used 2020 Toyota RAV4 Consumer Reviews
Battery Issue, Poor Upholstery & Seat Sensors
Our 2020 RAV4 sat in our driveway for four days and had a dead battery. We jumped it and let it run and drove it for 2 hours. It sat for a couple hours and it is dead again. The car is under 12 months old therefore, it should NOT have a dead battery. There is something defective with this 2020 car battery. In addition, the cloth tan seats stain very easily, even water leaves a stain. These are the poorest quality upholstery ever. Finally, the three seats in the back always trigger the fasten seat belt light even if nothing is on the seat. The only way the light and beeping sounds turn off is when you fasten all the empty seatbelts. This is not the quality I expect from a Toyota.
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What Happened Toyota?
We have had many Toyota models over the years in my family going back to the 1980's. I am familiar with the brand and many of it's models. We, like many others came to love the company for their long-term reliability and impeccable craftsmanship, although after driving this one I may have to examine some of those points on the new vehicles. Recently I took a road trip from Southern Colorado to Tennessee. I have a 2004 Low Mileage Avalon XLS as my personal car at this time, but I didn't wanna put the wear and tear on it, so I rented a 2020 Rav4 XLE FWD. I drove the car for 8 days and approx. 3,100 miles. I liked the room and the high seating position. However, I am 6'5" and found the bottom seat cushion really uncomfortable after a few hours. The cushion is too short. I had virtually no thigh support. I did stop and buy a butt pillow made for a car and that helped a little bit, but the 16 year old seats in my Avalon are better by far. I would think that in a 2020 model, Toyota would know how to make a supportive seat. The power adjustments were ok, but the lack of thigh support really affected me. I also don't like this new cheaper upholstery they use. Seems like it would be harder to clean than velour used to be. The infotainment screen kept freezing intermittently. Got tired of dealing with it and just used my bose bluetooth speaker and kept it in the passenger seat. Makes me kind of miss old radios a bit. When the technology is not reliable it is downright hazardous. Someone with less patience and driving experience would easily get into an accident while trying to fiddle with this crappy device. The car is very loud. My word is it loud. I get that this is a utility vehicle and not an Avalon or a Lexus. But the 2002 CR-V my company owns as a business vehicle is quieter on the highway. The engine just sounded very thrashy and noisy, not really what one would expect from Toyota. The vibrations and road noise from the tires weren't much better. I rented in November of 2020. Vehicle was manufactured in May and had 9,300 Miles on it when I had possession of it. Just didn't seem overall like what I would come to expect from an "XLE" trim level from any Toyota model. The XLE is supposed to be usually top of the line, but I know that it has moved mid range to base on some models in recent years, but still. A fairly disappointing package overall. Hard plastic door panels and a stark black interior that drive home the point that Toyota is becoming somewhat unremarkable. I was starting to suspect this when I beheld the very cheap 2008 Corolla years ago, but this vehicle really confirms it. The cargo space was wonderful and with rear seat down, almost cavernous. Probably the best feature of this vehicle. I didn't really calculate my exact MPG on the trip, but I stopped infrequently enough for gas that I was happy. MPG didn't seem like it was too terrible. Another pro I suppose. That made up for the lack of power the 2.5L engine seemed to have. Had to really punch it to pass at times on the freeway. Overall the Rav4 comes across as a mediocre rental. I can only imagine what a buyer with remorse must be feeling. It really kind of feels about on par in some ways with the Ford Explorer of 2001-2005 ish. Decent, passable transport that doesn't offend or delight really, but also lacks any meaningful refinement or touches. Toyota has proven that they are now about on par with Ford of 20 years ago. I have also read a few things about these vehicles having a fire risk. One that Toyota still has not determined the cause of. I guess after reading some of these other reviews about the Rav4, I should also be glad it started every time while I had it. My final verdict would have to be that this is nothing special overall. I certainly wouldn't buy one after renting one.
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- XLE 4dr SUVMSRP: $21,39479 mi away
- XLE Premium 4dr SUVMSRP: $26,50014 mi away
- Base 4dr SUVMSRP: $21,99076 mi away
Really disappointed in my rav4
I have owned my 2020 xle rav4 for only a few months already the battery went dead I took it back to Toyota and all they did was to charge the battery they were unable to find any issues wrong with the car. The comfort level in the drivers seat is terrible my right knee grinds into the side console every time I drive it. Now I have very bad pain in my right and ankle, Purchasing this rav4 was the biggest mistake of my life. I am very disappointed in Toyota for putting out a product like this. I owned a Honda CR-V before this and this rav4 cannot compare to the crv at all.
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Road and Wind Noise
Purchased a 2020 Rav4 XLE in January 2020. Have put only 2,000 miles on it in 10 months We only drive for local grocery shopping and doctor appts. because the wind and road noise is so annoying. At 40 mph you cannot have a conversation without raising your voice. At highway speeds the noise is so bad that you cannot have a conversation at all, can't even hear the radio. The vehicle is sadly lacking in any worthwhile soundproofing. Talked to the service mgr. at the dealership he suggested I come in to talk to the Sales Dept. about purchasing a different vehicle. Sorry I purchased the vehicle. Toyota cut corners too much, otherwise, an OK vehicle for the price. Very disappointed.
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SO MUCH is standard!
I didn't realize that SO MANY new safety features -- bells and whistles -- come STANDARD on my RAV-4.