Used 2017 Toyota Highlander Consumer Reviews
Chromtec wheels does not mean alloy wheels
I made the mistake of switching from an XLE to the Limited at the dealership before researching. I assumed the wheels where Chromed alloy wheels. They are basically glorified hubcaps made of plastic that is coated to look like aluminum. My Highlander is a 2017 and we have less than 5000 miles on it. So far so good but it's too early to make a complete evaluation. I just wanted everyone to know that the wheels are covered with a plastic hubcap that is permanently bonded to the wheel. The toyota salesman will not colunteer this information.
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If only Nav wasn't so bad
We have about 3200 miles on the vehicle. Drove it to Florida from Ky for family vacation. Vehicle is quiet rides pretty good and handles well for an SUV. MPG is not what is advertised in my opinion if you are driving over 65MPH (which 70 and up is standard for our area now). We still have our 2008 Nissan Quest minivan and if I were to do it over, another minivan would be in store. However, my biggest complaint is the Audio system, Navigation, and the lack of Car Play and/or Android auto. If the Nav was better I could do without the Car Play and Android. But the Nav is horrible. And why can't we do map updates through our phones when on wifi?? Toyota has dropped the ball on this and don't do what we did and thought the Nav would be handy, it will cost you a ton of time, is hard to use, and just isn't near the level of Google maps and other competitors in the mapping world. Voice recognition is spotty at best. I had high hopes as this is our first Toyota but looks like it will be our last. Glad we are leasing.
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- LE 4dr SUVMSRP: $19,9979 mi away
- XLE 4dr SUVMSRP: $21,59022 mi away
- XLE 4dr SUVMSRP: $18,99514 mi away
Be Aware of Fake Wheels!!!!
If you're planning to buy the Highlander Limited version be aware that the wheels are PLASTIC. they look nice but they're cheap. None of the sales people I talked with pointed this out. It's not possible that they are unaware so that means Toyota's sales training has advised them to just forget about informing their customers. The average individual will not notice this without detailed inspection of them. The plastic covers are permanently adhered to the wheel and since they can't be refinished the only option if they are damaged is to replace them at a cost of roughly $700 or more. A bit expensive for a piece of fancy plastic. Just be aware of what you're buying. There are plenty of us out there who found this out too late. The wheels on the XLE are a true metal wheel.
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Navigation deliberately crippled
Know that you will still need to have your garmin on your dash. Many of the Navigation systems features won't work unless you STOP THE VEHICLE. I WOULD NOT HAVE PURCHASED IF I HAD KNOWN THIS. BEWARE. Also, the engine turns off at stop lights. This feature must be disabled EVERY TIME YOU START THE CAR. IT CANNOT BE PERMANENTLY DISABLED. THIS VEHICLE HAS TOO MANY NANNY FEATURES THAT CANNOT BE TURNED OFF. Update, 8-7-2017 The vehicle is now 4 months old. The radio/navigation system died today, 6 days before we are to drive the car to Florida for a vacation we have planned all year. The dealership says the entire radio and nav display must be replaced and the parts won't be available for 3 weeks. They gave me a national number for Toyota. They said to go to different Toyota dealerships to see if the parts are available there. They said the dealerships don't share parts. I bought the platinum service agreement and a 6 year prepaid maintenance plan; all apparently worthless. I deeply regret buying a Toyota. It is a mistake I will never make again. I will trade in this garbage as soon as I am financially able to do so.
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Great car for the money. Problem with visibility.
It has all the luxury of a luxury car though without a luxury label... with reasonable price. Comfortable and luxurious feeling. My wife loves it. One improvement suggestion: Though the vehicle has BSM (blindside management system), the car frame obstructs the view of front sides. This makes it difficult to glance at obstacles when starting moving forward.
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