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Used 2021 Toyota Highlander Hybrid Consumer Reviews

4.1 out of 5 stars
55 reviews

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Pros
Cons
5 out of 5 stars

Drives so nice

My new car , 05/19/2021
2021 Toyota Highlander Hybrid LE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
5 of 8 people found this review helpful

Well made, we traded an older Highlander in for this one.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Not What We Wanted

Tom, 12/14/2020
2021 Toyota Highlander Hybrid LE 4dr SUV (2.5L 4cyl gas/electric hybrid CVT)
9 of 18 people found this review helpful

We test drove a 2021 Highlander Hybrid and 2021 Sienna Hybrid at the dealer and fell in love with the Sienna. Two issues we have with the the Highlander: the third row seat is of much lesser quality than the middle row seats and there is very little stoarge if using the thrid row seat. The Sienna's thrid row seat is the same quality as the second row seats and there is twice more rear storage than the Highlader. In addiion, the Sieenna has a much smoother drive and feel than the Highlander.

Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
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5 out of 5 stars

Quick, peppy, well equipped

Rich M., 06/26/2021
2021 Toyota Highlander Hybrid Limited 4dr SUV (2.5L 4cyl gas/electric hybrid CVT)
3 of 5 people found this review helpful

Step on the accelerator and there is virtually no lag. Very well appointed. it will take me a while to figure out all the cool stuff it does.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Is great car technology needs some improvement

Jim, 11/05/2021
updated 11/14/2024
2021 Toyota Highlander Hybrid Platinum 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
5 of 10 people found this review helpful

I had this car for 31700 miles It's actual mileage is about 321/2. 65% of my driving is highway Alexa does not work 65% of the time. There have been several updates to the app, but it still has issues. Why put this feature on and sell it if it doesn't work!

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Gas tank issue

PA, 12/13/2021
2021 Toyota Highlander Hybrid Limited 4dr SUV (2.5L 4cyl gas/electric hybrid CVT)
2 of 3 people found this review helpful

We as a family love this car, and everything is great except by a gas tank! Based on the manual, the gas tank capacity is 17.1 gallons, but I never got that. Best case scenario 14.1 gallons, and because of that, I never got 600 miles (as advertised and as simple math goes); it's frustrating, and Toyota completely ignored it. So I called their customer service (the corporation) and never answered. I went to the Toyota dealership they said it's normal (which is not), so please Toyota do something about it!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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