Used 2018 Toyota Camry Consumer Reviews
very poor intune and navigation system,
I have 2018 camry se, No happy with the intune and navigation system, it could be a lot driver friendly right now I almost forgot that it exists in the car. Engine has some hasitation while driving sometime.but Overall it’s okay.
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Disappointed Owner of third Toyota
We bought a $37k 2018 Camry XLE Hybrid ($43k after tax, license, title, etc.) 8/26/2017, and quickly came to discover that the new Linux-based infotainment system (Entune 3.0 App Suite Connect/Scout GPS Link) are quite possibly the most slipshod software developed *anywhere* in the automotive world. The Entune software is written by Xevo (https://www.xevo.com/) near Seattle, and Scout GPS Link by TeleNav headquartered in Santa Clara, CA. The customer reviews on the Apple App Store and Google Play generously rate them just over one out of five stars, the vast majority of the thousands of reviews deservingly giving both software titles just one star. The latest issue is with the navigation portion of the system when paired with an iPhone with iOS 11.2, the overhead moving map + 3D moving map during navigation w/ voice directions are rendered completely broken because of a connectivity issue. Local Toyota dealers/service centers/product specialists haven't been informed that the problem is known by Toyota and TeleNav/Xevo, and out of ignorance try to blame the automobile owner's phone, their USB cable, some setting they changed, a botched user attempt to upgrade the Entune software, etc. – Anything that isn't covered by Toyota's warranty, or that could be construed an issue with the automobile. After pressing, I was eventually informed that service training on the 2018 models (which are complete redesigns) isn't even available yet, so service technicians/product specialists appear completely clueless. All that being said, the Scout GPS Link connectivity, *prior* to the iOS 11.2 issue was flakey and finicky, at best. You won't find anything on Toyota's site, but here is the TeleNav admission: https://telenav.zendesk.com/hc/en-us/articles/115005848023-USB-Connection-Problems-for-2018-Toyota-Camry-and-2018-Toyota-Sienna Other issues include HD radio stations that constantly drop in areas where other cars don't have problems, and forget using the Bluetooth audio for phone calls (at least with iOS) – the echo heard on the other end makes the call unbearable. This is another problem known to Toyota since before September, 2017, and still has no viable resolution as of January, 2018 (Toyota says to turn down the volume so that the mic doesn't pick up the remote voice, but as you guessed, when the volume is low enough that the mic doesn't pick up the remote caller, you can't hear them either). Toyota was previously known for the high quality standards of the products that they engineered and sold, however, if we could return this car, or sell it without absorbing the massive new-car depreciation, we would in a heartbeat. Any year/model Toyota/Lexus that relies on Entune/Scout GPS Link should be recalled, as far as I am concerned, and Apple CarPlay or Android Auto offered as a free replacement for loss of use and the inconvenience of dealing with their utterly maddening infotainment system.
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Needs major work on GPS and info center
We bought this 2018 Camry XLE late November 2018, and the Entune 3.0 apps suite has never worked properly. We are back to using our iPhone displays. The dealer has not been able to resolve this issue even after multiple long attempts. For this reason we can not recommend this car and really regret the purchase, no way out now, major frustration. This is a real problem for Toyota, they need to focus and resolve as other brands have.
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Love most of my Camry...
I’ve driven Toyotas for years and have encountered very few problems. My dealer, Cain Toyota, in Canton, Ohio is reliable and the sales and service departments are great. I love my 2018 Camry XLE—EXCEPT for the Entune, the GPS and the hands-free phone. Toyota obviously kept “ improving” until they successfully screwed up the technology. No one can help me...I can’t use the hands-free phone because of horrible feedback. No matter how many times I log in, I keep “waiting” for Entune to connect. I am terribly frustrated.
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Great except for the navigation
I purchased a 2028 Camry XSE with all options. Everything is very good except for the Scout navigation. Nothing is built into the car. To use it you must have the Scout app on your smartphone and the phone linked to your car. Once you get into the car you need to plug the phone into a USB port, and then start the app on Entune. If you go out of network, functionality goes away until back in network. When you leave the car, you need to remember to unplug and take your phone with you. If you get a heads up display, you will only see navigation on a V6 with integrated navigation. The app itself leaves much to be desired. In three years you will need to pay a subscription fee to use it.