2024 Subaru Crosstrek Consumer Reviews
Pricing
Do-most-of-it SUV
I went from a Civic Hatchback a 2024 Crosstrek Limited. I’ve always wanted an SUV with AWD to drive Sierra Nevada forest service roads. For ~30k, it does a lot more than other cars can, but it’s not perfect. Originally I was having issues with the infotainment system and my CarPlay. There would be a lag, and sometimes it would freeze and then kick off the phone. Software updates have fixed this! The wireless phone charger is useless as your phone is apt to slide around while driving, and it charges incredibly slow. You’re better off just plugging it into the USB-C for fast charging. The 2.5 liter engine is the way to go if freeway driving is part of your regular commute. It can pull steep 6-8% grades just fine, but passing isn’t super easy. I couldn’t imagine having a 2.0 liter engine, but many folks say it’s okay. The 2.5 does well around town and doesn’t feel slow at all. The center console can be uncomfortable after awhile, and the leather that’s supposedly genuine feels synthetic, to me at least. I love the radio interface especially for satellite radio. This is a great car for a single person or a couple, but I’d be apprehensive of making this a family car. I’ve read that it’s common putting 3 people in the backseat. Cargo space would make traveling with more than 2 people difficult unless you use the roof rails. Of course, you can put the second row down. Overall, though, it’s a great car if you want to do light or moderate off-roading. I drove it through a snowstorm in Northern Arizona and while other cars ended in the ditch, the Subie did amazing with the stock tires. Just went slow and left space and there was no sliding. It’s not perfect, but it truly does a lot of things well. If I had over 40k to spend, I’d buy a loaded Outback with the bigger engine, but for 30k, this Limited does well for a single 20-something guy.
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2024 Crosstrek is a dud
I recently purchased a 2024 Crosstrek Sport in Alpine Green from Subaru of Kennesaw. I bought into the hype of “Subarus are so good! Subarus are so safe!” But after driving it for a few days, I realized I had made an awful mistake. It drives okay, yes, but the layout of the cabin is small, uncomfortable, and fittings look cheap. The dash is mostly taken up with an Ipad-sized display that is so laggy and difficult to use that I couldn’t stand it. On the fourth day, I dug out the phone holder I used in my previous car (a 2010 toyota) and went back to doing things on my phone instead of using Apple CarPlay. The “wireless charging,” a feature I paid for, does not work. My car charges about 3% during a 20 minute drive. I tried plugging it in with the provided USB jack but no dice, still doesn’t work. I imagine the useless and ginormous display is pulling all the available power. I turned the charging pad off and now use it as a place to put my sunglasses. Works great for that! My gas tank was also “loose” in its fitting on delivery, I have to take it back and figure out what that’s about. It doesn’t give me a lot of confidence in the build. I worry that the inoperable charger & glitchy display are signs they cheaped out other places too. Overall I’m very depressed that I’m now stuck with this car for at least 2-3 years. It’s the first new car I’ve bought in 30 years and now I realize how foolish it is to buy new. If only I’d known all these tech features I paid for would not work well! My car is green and I’ve named it Rue for the plant, and also all the sickening remorse I feel for my purchase. As soon as the money makes sense I’ll try to sell it to someone who hasn’t read the reviews for this car’s tech system. I just hope the rest of the car holds up until I can unload it without losing my shirt. In short, don’t believe the rah-rah Subaru hype. This 2024 Crosstrek is a dud. Wish I’d known before I gave them my non refundable money. Ugh.
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- Premium 4dr SUVMSRP: $25,52088 mi away
- Premium 4dr SUVMSRP: $24,88788 mi away
- Sport 4dr SUVMSRP: $26,97888 mi away
Regrets unending!
The car is a disappointment. Safety features are actually distracting. Eyesight regularly causes safety concerns. Driver assist randomly shuts off, and makes dangerous mistakes. I haven't used mine since the second month. The voice commands functions don't work. The door unlocks are unreliable. I have some battery draining short in the car. The dealership can't find, and so won't fix. The city MPG is half the highway in MPG. The car is fun to drive if you have no weight in it.
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Swapped '23 to '24
Coming out of a '23 Limited, I can't say I think think the '24 is 'improved' in any measurable way. The infotainment system response is frustratingly slow, and although the '24 seems to have 'better' interior finish materials, there's too many different finishes (look closely at the dashboard, fellow owners). Less piano black plastic is better, but they still out that around the gearshift... the one place it's most likely to get scratched up. The seats seem to be more supportive, and some under seat vents for air/heat in the back is a nice change, but the upper air vents in the middle don't seem to be as effective. No discernible difference in driving from the '23. Both took/take us where we need to go in reasonable comfort for the price point. If this had been our first Crosstrek, we'd be over the moon happy with it, but I'm keeping one star because I think the '23 was better.
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Subaru 2024 (new) Crosstrek Limited
I like the build quality and overall feeling of the solidly built AWD drive hatchback. The 2.5-liter engine is "adequate" for the platform. Road noise suppression is "good," but not on par with higher-end SUVs' extensive deadening efforts. The electric-adjusted driver seat with lumbar inclusion is a very welcome touch. The front seats are fantastic. The rear seats are adequately good. The materials appear top-notch throughout and the Falken standard tires are a nice touch. The interior contrasts very nicely. The faux carbon fiber trim pieces might appeal to the younger generations but are not gaudy enough to cause this oldster to roll his eyes. Subtlety is the key. It is the best compact SUV my wife ever had. I do have two niggles: The LED headlights are easy to overdrive as the low-beams cutoff is dreadfully close to the vehicle, and they do not illuminate the sides of the road like the quartz-halogen peepers we've had for decades. I suggested to my wife that we drive with the fog lamps on at night, and she indicated it was a vast improvement. The second, without going into great detail, involves Subaru's advertisement of the Harmon Kardon "Premium" sound system as a 10-speaker setup. A more likely etiology and closer to the truth would be a 10-element speaker system, which sorely lacks the panache of better Harmon Kardon "Premium" systems in BMW and Mercedes-class vehicles. I can't grade the system audio package (although the integration with the nice display is good) in its present iteration as acceptable, but my wife thinks it sounds OK. YMMV. This system could have been salvaged with proper speaker selection and setup, including a separate powered subwoofer in the hatch area like other competitors. I may be jaded with experience from audio, RF, and consumer electronics engineering backgrounds for four decades. Bottom line: The new generation 2024 Subaru Crosstrek Limited (at least for my wife and me) ticks all the right boxes with safety and AWD requirements. The array of safety features is abundant, including the front and side proximity warning system. I spent a month researching compact AWD SUVs for my wife and the Subaru ticked more boxes than six other contestants, the best being the true symmetrical AWD drivetrain. My wife is thrilled with it, and you know the venerable saying: "Happy wife, happy life!"
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