Skip to main content

2024 Ram ProMaster Cargo Van Consumer Reviews

2.2 out of 5 stars
37 reviews

Pricing

Edmunds suggests you pay
$40,888
1 for sale near you
Prices based on sales in OH thru 6/2/25
Final assembly in Mexico

We have a limited number of reviews for the 2024 ProMaster Cargo Van, so we've included reviews for other years of the ProMaster Cargo Van since its last redesign.

Trending topics in reviews

Pros
Cons
3 out of 5 stars

Great for utility horrible to drive + hour

John, 12/31/2019
2019 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" WB (3.6L 6cyl 6A)
45 of 50 people found this review helpful

I bought it to haul my off road motorcycles and it works very well for that purpose. Fuel mileage is decent at about 13.5 in the city and 18.5 on longer road trips. My complaint is it is the most uncomfortable vehical I have ever driven. The wheel won't tilt and sits at a strange angle and the seat has one low set arm rest with the door bolster too far away to sit straight up and down with my arm on. I find myself leaning towards the door so my arm rest on the bolster and also forward to hold the wheel and end up in pain after an hour. I have taken it on 2 four hour trips and it takes days for me to recover. I now constantly correct my leaning and just hold my left arm out so my back is better but my shoulders cramp so I started putting a pillow between me and the door, it helps. It's a 45,000 dollar vehical that I have had for 3 weeks and I am looking for aftermarket steering collum, door bolsters and seats and will pay what ever it takes when I find then. So it is great as far as utility and would be wonderful if I did not need to drive it further that 10 miles. Drivers erganomics are by far the worst I have ever experienced. I really regret not buying a ford transit.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
1 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
Report Abuse

1 out of 5 stars

The van from hell!

Bair Fr8, 07/25/2019
2018 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
16 of 17 people found this review helpful

Always at dealership! Replaced the cams 5 times, two radiators, control arms, Tie rods, sliding door, and now getting ready to go back in for front axle boot leak. Non stop headlight replacements and a dummy light that never goes off. I will never ever buy a Ram/ Dodge vehicle again. Needs to be a class action lawsuit against Ram for us buyers. I don’t feel safe driving it!!!!

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse

1 out of 5 stars

Still total junk!

American Joe, 11/07/2020
2020 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
21 of 23 people found this review helpful

I bought one New in 17 and they had to take it back after 500 miles because everything including the transmission was failing! My friend didn't listen to me or read all the bad reviews and bought one anyway, 3 weeks later he's in total regret. Doors that don't close windows that leak electronics that fail transmission slips out of fourth gear! Who the heck is doing quality control on these things?

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse

1 out of 5 stars

Stay away

Jose B, 11/30/2023
2023 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/136" WB (3.6L 6cyl 9A)
9 of 9 people found this review helpful

Have 4 promasters in my fleet,all have had to go back to dealer for issues.The parts are not avaliable anywhere,can't even get brake pads at a parts store,you have to find them online from China .Constant electrical issues with sensors and safety equipment,take to dealer and they make up excuses to not fix it if you added anything to the van.I have been waiting over a year for a mirror that no one but dealer stocks but its on back order and price of shot up from 500 bucks to 1000 while waiting.Ive had to replace the rear brake pads in all.of them with less than 30k miles while the fronts are fine,dealer says its normal, but I know its not.Stick to ford or chevy,these things are junk.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse

1 out of 5 stars

how could dodge screw up a van this badly?

mw, 05/26/2019
2018 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/136" WB (3.6L 6cyl 6A)
14 of 15 people found this review helpful

simple, they bought a fiat and rebadged it. engine top end covered under warranty. transmission replaced under warranty. head lights keep blowing out. serpentine belt comes off. the lit goes on. absolute pos.

Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
Items per page:
5