Used 2023 Ram 2500 Consumer Reviews
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Recalls
I have had three recalls on my Ram. Right now I have been waiting for over three months for repairs and it looks like it will be at least three more months. These are dangerous recalls with even telling owners to not park in a garage because of fire. This is not a dealer problem it is a severe manufacturer problem.
Disappointed......Really disappointed
Bought my 2022 new and it broke down at 150 miles (documented). The salesman that sold it to me said to go to the nearest dealer, which told me to bring it for them to look at in 2 weeks. The truck stayed parked at the dealership for 4 of the first 6 months of ownership. Dodge replaced the radio 3 times and the brake controller twice and only to no avail, the truck has many trailer brake wiring, transmission shifting, radio, psi, and run away while on cruise, electrical issues. And has now started making lifter noises in the engine. We tried forcing a buy back but because we had 15,000 miles on it they were going to deduct like 11K off the buy back, however they did state that if we chose to keep the problem truck that they would give us 4K and we sign a Non-Disclosure...I will not agree to a muzzle law and obviously,... if after a year they can’t repair it, what makes them think that 4K is going to get it fixed. All I can do is shake my head at dodge, shame on them! The truly do not care about their customers or the defective products they sell! Quinn
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- Limited Diesel Crew CabMSRP: $70,68990 mi away
- Laramie Diesel Crew CabMSRP: $55,9855 mi away
- Laramie Diesel Crew CabMSRP: $58,74186 mi away
Not the GOAT!
RAM has a transmission problem in their diesel trucks! Our 2022 RAM diesel truck has been at the dealership since November waiting for its 3rd transmission (11,000 miles on engine). They can’t even tell us what or when they are going to do anything!?!?!? This is our first RAM truck and we are beyond disgusted. We qualify under the lemon law in our state at this point, but is ashame that this is what it’s come down to. Don’t buy a RAM diesel right now, big problems with transmissions!
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22 6.4 Hemi 18 months 18K miles
I tow a 7K loaded trailer with about an 850 tongue weight. I have right at 17K miles in 18 months with 50% towing. I did NOT want a diesel but the 1500 I had was essentially anemic towing. So, my 22 Laramie does the job along with light off roading and transfer station home projects duty. I do wish they would expand the cab like they did with the 1500 but for power and towing FOR MY NEEDS, this is perfect. AND, the gas mpg's are not that much different than the 1500 particularly towing mpg's. No issues so far. I have the Billet Silver, got it because it came on the 1500 but after having it, it is really nice and got it on the 2500 after a long string of white trucks and cars. My wife's cherokee has the Granite black something or other and looks beautiful for 15 minutes after a wash then...not so much. The silver looks good all the time pretty much. It tows the weight of my trailer like a dream. I have 3K payload and 15K max tow. I get 8.2 mpg at about 70mph towing, 15-17 on the highway. It loves the highway, hates city driving. That is improved with new KO2's over the 7.8 I got with the OEM Firestone Transforce tires towing on the same route one year apart 1500 mile trip from Helena MT to Custer SD and driving around. The 1500 was in the same ballpark at around 8mpg towing. Things I like...are stability while towing, truck is always in charge. interior (bucket seats) console is very nice. I have the 8.4 screen as I prefer it but am mixed on the new Uconnect. The old one was good enough, but love the off road screens for the 4X4 package. I have the Snow chief package with the bigger alternator and really love the auxilliary switches for the after market spots in front. I live in Deer Country they are a savior...well along with the after market front Fab Four Matrix front bumper and rough country rear... Things I don't like. It's a beast, not made to be a daily driver... Fortunately I have a Renegade for that. MPG in general for trucks. They should put the bed step on them as OEM for all of the HD's. I put one on after (Amazon/OEM knock off) and it cost me only 275 bucks and 30 minutes. I know with your economies of scale, you can do a whole lot better. Just put it on Ram... And I'm glad I bought when I did, MSRP has gone up almost 10K since on an almost identical build... But I'm starting to see big incentives again so they are going back toward what I paid in Feb 2022 but you are not getting the interest rates I got 4 sure.
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POS
Purchased this truck in February 2023. It only had 30 miles. It Regens every 100 miles, regardless of if we are pulling our 5th wheel or not. At 2,000 miles the instrument panel said Deisel Particulate Filter is full take to the dealership. Took to the shop and they had it for 3 weeks and had to replace the Deisel Particulate Filter, after which the truck did not run as smoothly as it had before. We took it two different dealerships and they ran updates on the computer, but it was never quite right. Move forward to August 2024, we now have 28,000 miles on the truck and are stuck in Cody, Wy, waiting on another Deisel Particulate Filter because ours is full, again. Keep in mind we do not let our truck idle the way most Deisel truck owners we see in the RV parks. We turn it off even when we are stuck in traffic. We arrived at this RV park on August 11th, took the truck to dealership on August 12th. The part was ordered on August 13th and we asked for them to expedite, but currently the part is scheduled to arrive from Detroit on September 3rd. That is unacceptable. We are from Texas and are stranded in Cody, Wy(nice place to be stranded) but we need to get back home. When we do get home, this truck is being traded in.
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