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Used 2015 Ram 1500 Consumer Reviews

3.7 out of 5 stars
75 reviews

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2 out of 5 stars

Nothing but problems and no help from RAM

Travis, 12/11/2015
updated 06/14/2016
2015 Ram 1500 Tradesman 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 6A)
21 of 28 people found this review helpful

I can't start to explain how disappointed I am with Ram. I bought a new 2015 Ram 2500 diesel 1 year ago. I have had it in the shop almost 100 days total and 35 days 1 time alone until I had to pick it up to tow my trailer. The problems are from the window regulator, stereo, tire pressure monitoring system, transmission will not shift correct and finally just wouldn't start today and left me stranded. The brakes don't work and they found an internal leak but issue still isn't fixed. All issues are verified but none have been fixed. Some people at ram have been nice while others want to make it nothing but hard for me to get any thing done about it. Finally after my case manager told me "there's nothing we can do about it and if You want a different outcome to seek arbitration" I did open a case with NDCS and turned in my evidence for arbitration and they left out my main letter and told me it's too late to do anything about it now. They also held the meeting in Texas when I live in Arizona and wouldn't tell me where if I wanted to attend. At that point it was a one sided argument besides my service records. Arbitration awarded me a new truck but after going to the dealership today and picked out a new truck. I would have to get a new loan, my down payment and monthly payments I made would be erased and my loan will be for more than the original. 0 compensation and told me I will have to swap all my after market parts like leveling kit, wheels/tires, amp power steps, remote start, bed tow prep package, and aftermarket tint. It has been the worst experience I have ever dealt with and not the experience I expected when buying my first brand new truck. Everyone from Ram points fingers to others and no one can help or point me in the right direction. I have been waiting for a call from Ram directly to se what we can do again but it's been over a month after they told me 1-3 days twice In a row and erased my case. After calling in and finding out it was erased I had to re open one and start over. Ram customer service SUCKS

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Less happy with the truck since my last review

Ryan, 10/28/2015
updated 05/02/2019
2015 Ram 1500 HFE 4dr Quad Cab SB (3.0L 6cyl Turbodiesel 8A)
46 of 67 people found this review helpful

It's a Chrysler, so reliability is poor. I trade premium pickups every two years and prior to this MoPar I had a Ford F-250 and two GMC 2500 HD's before that. First the Ecodiesel and 8 speed transmission are awesome. My actual fuel mileage is what Ram says it should be. Other than expensive oil changes and fuel filter replacements required every 15,000 miles, I have no complaints as to the drive train. The product as a whole irritates me often. With the last 3 pickups over the past 7 years I've never had an issue with recalls or repairs with the GMC's or Fords (not counting that piece of crap 6.0 Powerstroke Ford built 4 vehicles ago) but the recalls and breakdowns of this Chrysler irritate me. A sensor took 5 days to repair and resulted in the Ram being hauled from my home on a truck. Ram refused to take it to the dealer where I bought it and stuck me with a local village idiot. I drove 50 miles to avoid the local dealer and buy the truck because the local dealer is the village idiot, Ram can't haul a $54K pickup an extra 50 miles? Now, the real reason for me going to the trouble to write a review about a truck that is actually pretty nice. The navigation.... map updates are $150!!! Are you kidding me? I can buy a Garmin and stick it on the windshield with free lifetime updates for a little more than $150 and the Ram radio that is an extra $1000 for navigation costs me $150 to update? Unbelievable. Stick it to me Chrysler, see if I come back. There are other really nice pickups out there. I'll probably have one of those others next time. This is the update on the Ram. I've downgraded several items from my first review. The main thing I see that irritates me is decreasing fuel mileage. I initially got 27 highway and was pleased. I've not seen that in a while now, it has dropped overall about 3 or 4 mpg now with nearly 60,000 miles on the truck. Navigation is irritating, I refuse to update the maps when I can have Siri just take me where I want to go so I consider the navigation option a total waste of money. I replaced the OEM Goodyear Wrangler SAE tires with what I hoped would be better tires, and am running Bridgestone Duramax all season tires. They create more road noise, ride much harsher than the Goodyears and don't seem to have any better traction. I should have stayed with the Goodyears. The recalls have been a real hassle. My dealer is slow and it is irritating to have to update the software, change out the entire exhaust and etc. I knew this was a possibility as the ecoDiesel in my 2015 was a beta model, but the hassle has been a bit more than expected. Another update 5/2/19. I've had this pickup much longer than I usually have a vehicle and will trade soon as I'm approaching 100,000 miles and the end of my extended warranty in anticipation of MoPar reliability issues. I haven't traded as I'm waiting for Ford or GM to come out with comparable MPG in a half ton and they are quickly getting close, fingers crossed. No real changes in my review, just more of the same. I've had an intermittent engine warning light for some time and the local dealer seems uninterested in fixing it. I ran a code on it and found the cold start system isn't communicating between sensors. Irritating, but standard MoPar quality, eh? The Bridgestone tires have quieted down but the idea they are "all season" is a joke. Don't plan on them getting you through any real mud or snow, they are just regular tires for a "gentleman's" truck.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Buyer Beware of EcoDiesel

Chris D, 10/05/2018
2015 Ram 1500 HFE 4dr Quad Cab SB (3.0L 6cyl Turbodiesel 8A)
19 of 27 people found this review helpful

I have 62K miles on a RAM 1500 EcoDiesel. The vehicle poured smoke into the cab and from under the hood while driving home. The smoke was caused by a failed EGR Valve Cooler which led to a cracked intake manifold. The manifold was under warranty but since it failed because of a non-covered part none of the $5,500 repair was covered. Three year old vehicle requiring a $5,500 repair. Who needs this type of quality!

Safety
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Waste of Money

Toni, 03/28/2020
2015 Ram 1500 HFE 4dr Quad Cab SB (3.0L 6cyl Turbodiesel 8A)
7 of 9 people found this review helpful

My boyfriend had purchased a new 2015 Ram ECODIESEL. Was a great truck for the first 55k miles however once that manufacturer warranty expired... First off, we live in California so the recalls are non stop and the whole settlement for loss of power and fuel milage is a joke (signed up for it 2 years ago and have heard nothing). The truck is great, we've had no problems other than the crap accsesseriers. The charger is falling out, the Bluetooth works intermittently, the damn dash squeeks like crazy, and now our windshield washer fluid light keeps popping up but the fluid is full... We have had some great road trips in it and really enjoyed the truck but paying 40k was an absolute rip off for how many problems we are experiencing at 65k miles.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Eco diesel lot of problems

Lou Green, 01/04/2016
updated 07/13/2017
2015 Ram 1500 Express 4dr Quad Cab 4WD SB (3.6L 6cyl 8A)
22 of 32 people found this review helpful

I bought my 2014 Dodge Ecodiesel for the fuel economy and roominess it offered. I will say that my ram 1500 quadcab does ride well and gets great fuel economy in the summer. I average 24 mpg and have seen as high as 30 on the highway. Winter time those numbers drop 3-4 mpg here in NJ. The problem with this truck is it has proven to be very Unreliable. Before its first year anniversary it spent 39 days at the dealer for repairs. An electrical meltdown best describes the issues. They used trial and error and replaced lots of parts, each time waiting several days for new parts to come in. The dealer service is the pits. I swapped dealers last week and more of the same. AC, cruise control and a starting issue are still being addressed. More parts ordered and more time at the dealer. I will be shopping for a replacement very soon. Buyer beware ! Update: traded the Ram in and no longer own this truck. I found most dealers offered less trade in value for that Ecodiesel than the gas engine model even though the diesel is an upgraded option. I'm at 42000 miles and tried to trade the RAM in on a Tundra, however the word is out on the ECO diesel and now resale is very poor and this is for a truck that commands a premium dollar for the diesel option. Looks like I'm stuck with it till the 5 year/100000 mile warranty runs out. Update2: Finally found a dealer that gave me a trade in for a 2016 Ram gas engine model and so far so good.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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