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Used 2012 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A) Consumer Reviews

4.2 out of 5 stars
25 reviews

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4 out of 5 stars

My Problems- Disappointments

purple1447, Gainesville, FL, 09/10/2014
updated 03/10/2016
Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
8 of 10 people found this review helpful

Just to share my story. I purchased a ML350 SUV in 2013. Nice looking vehicle and I was ready to enjoy. Well, here is what happened. First, I had a problem with the drivers seat. They fixed that after two tries. I did hate to complain, but the vehicle cost a lot of money. Second problem. I have a noise somewhere near the steering wheel and tires. It sound like a screw was loose and the vehicle could come apart, or at least the front part. I took the vehicle in, the man said it was ok. NO. NO. I went back a week later and they kept it for 12 days. They say it was a coupling near the steering whell and the bushing. Well, they fixed that too. Still, the problem is not completely fixed.

Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars

Loved my ML 350

lgasaway, Fresno, CA, 08/20/2013
updated 08/22/2016
Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
15 of 21 people found this review helpful

I had my 2012 for 1 1/2 years then bought a 2014. The 2012 was so quiet and comfortable. Plenty of power, no problems of any kind. I am 68 and this is the best car that I ever had. Love it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Luxury Utility Vehicle

cgrekin, Hauppauge, NY, 02/03/2012
Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
9 of 12 people found this review helpful

Picked up the ML350 about 2 weeks ago. Compared the FX35, Q5, GLK350, SRX, X3 and the Evoque. The ML one out based on upon an overall quality. The ML is not the sportiest, but it handles well, accelerates well and gets competitive gas mileage. It is very luxurious with high quality materials and style. It is now similar to a mercedes E class sedan in style and luxury. Mercedes, Cadillac and Infiniti are much more competitive with their lease deals than Audi, Land Rover and Audi. If you are looking for a sportier SUV the Infiniti FX35 is a good value and finished 2nd in our search.

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5 out of 5 stars

Love my ML 350

lgasaway, Fresno, CA, 06/23/2013
updated 06/26/2017
Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
3 of 3 people found this review helpful

I had a Lexus 2010 RX 350 which was a great auto. Have no complaints about that car. My Benz though is much more comfortable, very, very quiet and has good performance. The Lexus comes with more features for the same price which I lament on my Benz. I have had my Benz for 1 1/2 years now and I still love it. Best car I have ever owned. Not too happy with the gas mileage but then I knew that going in. The interior controls are just where I want them. Love the easy gear shift on the column. No problems at all and Mercedes Benz of Fresno treats me like a VIP whenever I go to their business. I highly recommend the ML 350.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.25 out of 5 stars

The jury is still out.

mrigal87, Palm Beach Gardens, FL, 08/06/2012
Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
6 of 8 people found this review helpful

I leased the 2012 ML 350 about 2 wks ago. This is my first MB. So far, it's been in the shop twice at 2 different dealerships. After several days of driving, I noticed the vehicle would start to shake when I reached 65mph. Also, the windshield wipers chatter horribly and are very loud. So I took it in. They worked on it for an entire day. The same problems persisted. I took it back in a week later to another dealership. The shaking seems to be much better, however, the wipers are chattering worse than ever as I discovered today during a rainstorm. Yes, the vehicle is beautifully appointed and looks great etc. but it is very irritating to be in and out of the shop with a brand new vehicle.

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