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Used 2000 Mercedes-Benz M-Class ML320 4dr SUV AWD Consumer Reviews

3.8 out of 5 stars
90 reviews

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2.75 out of 5 stars

Not my Favorite

Candi, 04/02/2008
Mercedes-Benz M-Class ML320 4dr SUV AWD
5 of 5 people found this review helpful

I've always owned BMW's, this is my first Mercedes Benz. I must say I prefer BMW over Benz. I like the drive but the seats are not comfortable they don't recline very well. I am starting to have multiples of problems from simple things as the window switch needs replacing to the radiator and now the brake control unit which is expensive. I'm trying to now sell this car but I'm afraid someone will be disappointed when they have to maintain it. But it's cute!

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4 out of 5 stars

Original Owner now 17 years

Eric Martin, Alpharetta, GA, 06/20/2017
Mercedes-Benz M-Class ML320 4dr SUV AWD
5 of 5 people found this review helpful

The best thing I can say for my 2000 ML 320 is that every time I test drive another SUV with the temptation to buy something new, I am more appreciative of my ML. The vehicle remains rock solid, and extremely comfortable. Granted, I only have 90K on it, but because it is from local use, I have put the interior through a lot of use. The leather seats were a wonderful choice, and are still flawless. Yes, there are sometimes repair issues, but over the past 17 years my average monthly cost has been well within the range of ownership of any premium vehicle. I'll probably drive my ML until the wheels fall off, and only God knows when that will be!

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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4.63 out of 5 stars

Great SUV for MB Enthusiasts

RL_Terry, 07/26/2007
Mercedes-Benz M-Class ML320 4dr SUV AWD
8 of 9 people found this review helpful

Ever since I saw Jurassic Park II: The Lost World, I have wanted the Mercedes ML. I think the gas mileage is superior to that of other similar sized SUVs. Out of all the SUVs I have owned (Blazer, Explorer, and Envoy), the ML320 by far has the best gas mileage. I average 19-20mpg in town and 27-58mpg on the interstate. If you own an SUV, do not compare the gas mileage to that of a sedan or coupe- obviously the fuel economy will not be as efficient. The spartan interior is a very simple yet elegant design; however, I do find the CD change in the rear a bit on the inconvenient side. It's stylish, comfortable, and a Mercedes; what more could a 24 year-old want. I would reccommend this SUV.

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3 out of 5 stars

Good SUV but needs work

Keith, Austin, TX, 11/03/2017
Mercedes-Benz M-Class ML320 4dr SUV AWD
11 of 13 people found this review helpful

First good things. We had some long trips and I'm surprised of it's gas mileage. I get 23-25 on freeways going 80 mph. Good pick up, good interior and nice when you order all options. We have owned this SUV from new and still owning it (17 years). Key is maintenance. Now the problems. All I remember is I spent many weekends at dealer's. They did the things they need to do but some problems weren't addressed. For example my sunroof has been rattling ever since. Okay after warranty, I took over the maintenance. Oil change/ATF fluid/Coolant/Gear oil/brake fluid. Spark plugs. Don't believe what they tell you ATF fluid for life. Most of the problems are sensors which caused lights to come on. Engine valve covers leaked so I had to change the gaskets. I had to change a faulty crank position sensor which caused the SUV to shut down at stop, a YAW sensor which will brakes on it's own, and a lateral sensor that leaves the infamous ESP/ABS light on. Battery drains fast through radio. Door switch have to be changed twice, and all door openers. Instrument cluster lights need changing as well. Things I have to bring to shops: AC and preventive water pump replacement. I can understand if you cannot do these things you'll have to spend big bucks so only buy when you can deal with it.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Mercedes SUV

Jill, 01/02/2003
Mercedes-Benz M-Class ML320 4dr SUV AWD
4 of 4 people found this review helpful

This is our 2nd Mercedes SUV. Previously purchased same model in 1998. The 2002 had many improvements and enhanced comfort ... great vehicle that I would recommend to anyone!

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