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Used 2000 Mercedes-Benz M-Class ML320 4dr SUV AWD Consumer Reviews

3.8 out of 5 stars
90 reviews

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2.75 out of 5 stars

M.B. has lost a customer for life

EMILIO, 08/31/2003
Mercedes-Benz M-Class ML320 4dr SUV AWD
0 of 0 people found this review helpful

I had a '99 ML-320 that was so awful the dealer gave me a great deal to get out of it into a 2000 model, which he claimed was much improved. Unfortunately, that was not the case. Among the problems were nagging Check Engine lights that came on every so often, stuttering power locks that sometimes locked and sometimes didn't, a/c which was improperly wired, center arm console which would bubble-up (was replaced three times), a/c compressor blew its fuse every so often (had to travel with spare fuses), expensive brakes that would last only about 20,000 miles, and, of course, the five times in three years the car would not start and had to be towed.

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3.38 out of 5 stars

Nice to drive, expensive to maintain

scott hollander, 08/16/2005
Mercedes-Benz M-Class ML320 4dr SUV AWD
0 of 0 people found this review helpful

Nice car to drive. It handles well. All in all I really like the vehicle. Unfortunetly Mercedes doesnt make a reliable car. In the five years that I owned it these are some of the problems that I had or at least the ones that I can remember. Windows wouldn't go up, replaced button pad twice. Brakes went after 40,000. Requires ceramic pads very expensive. Key wouldn't turn in steering wheel lock. Catalytic converter had a cracked tube and sounded like a boat until I got it fixed. Front headlight had to be replaced after 15,000. Rear light holder on inside rear door had to be adjusted. Wires under passenger seat rattled. Some part on the air intake need replacing $ 500. Now the gas gauge isnt working .Great!

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4.13 out of 5 stars

Best of 16 Vehicle I've owned.

GinJersey, 04/25/2003
Mercedes-Benz M-Class ML320 4dr SUV AWD
0 of 0 people found this review helpful

Of the 16 vehicles (cars, vans, SUVs) I've owned, this has the best value and utility. I have over 48,000 miles, and although there have been some minor problems with the rear seat, the over- all performance and use-ability of this vehicle is great. There is lots of room, great visibility, enough power to pass trucks and great braking. I have never driven a vehicle with more "sure- footedness". I am never fearfull in the rain or snow. The comfort level is very good, and I get 20 MPG over-all (22 highway).

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4.13 out of 5 stars

Satisfaction

Pastis, 01/20/2003
Mercedes-Benz M-Class ML320 4dr SUV AWD
0 of 0 people found this review helpful

Hard ride. Defrost system clumsy to operate. Have to be constantly careful steering because it is very sensitive. Like being high. No place to put purse in front when there is someone in passenger seat. Great storage at waste high trunk. Don't like having to pay for highest octane gasoline. Good ride on interstates. Feel every bump on local streets.

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1.75 out of 5 stars

Constant Nightmare-BEWARE!!

Holley, 06/22/2002
Mercedes-Benz M-Class ML320 4dr SUV AWD
0 of 0 people found this review helpful

I'm appalled at the lack of quality of this vehicle.The shop owns my car.It's my part-time job to pick up and drop my car off at the service department when it isn't being towed.When I pick up my repaired car it always breaks down within a day or so.I've been following up with MB-USA but don't bother.They send you right back to the dealership who couln't care less about customer service-and I've been to three so far!I would love to trade it in but it won't run long enough.I'm trying to determine what steps to take to hold MBUSA responsible.Other car makers are completely aware so ML-320 owners are taking the hit on trade-in.BEWARE!!!

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