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Used 2016 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A) Consumer Reviews

3.7 out of 5 stars
27 reviews
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1 out of 5 stars

Not a Mercedes by any standard

Ron Cornelius, Denver, CO, 03/08/2017
updated 09/09/2019
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
13 of 15 people found this review helpful

If you don't take out of the city it might work for you. I traded in my GLK350 and I loved it. Just getting up in the miles. It came with run flat tires , no spare and no jack. The tires came with a warning saying that they've were not safe in temperatures under 45 degrees! I had of course purchased this vehicle with a 4 magic so I could use it for winter driving with all season tires. My travel out of town is all 200-300 miles and in desolate areas with no cell service or road service which means that a flat tire could be life threatening in summer or winter weather. Run flat tires are not stocked anywhere close and can not be repaired [non-permissible content removed] The dealer and MB are of no help at all. Can't by a jack or a spare for this vehicle. So if you're looking for a safe car look elsewhere. It is also noisy and bouncy. Not a Mercedes by any standard I'm aware off. You'll also need to study the manual as there is nothing intuitive about anything on this car. Don't be tempted by the styling.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Screeching Brakes - buyers beware

C.L., Dallas, TX, 12/30/2016
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
9 of 10 people found this review helpful

Cold weather locales will no doubt find screeching brake issues. Manufacturer is aware and even though it existed in the 2016 models, the fix still eludes their engineers in the 2017 models. Neighbors hate us and it's forcing me to attempt less braking while backing out of my shared (and loooong) driveway. Take away this issue and this car would be near perfect. Yes, controls are clunky but it can grow on you.

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

A+ Mercedes

Alex, Chicago, IL, 04/06/2016
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
18 of 22 people found this review helpful

Looked at BMW X3, Audi Q5 and Porsche Macan. All were excellent automobiles. I choose the GLC because it stood out in all the right ways price, options, style and build quality. My advice is not to skimp on some of those options that make owning a car like this pleasurable.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Brakes sound like nails on a chalkboard!!!!!!!!!!

laundry queen, Bronx, NY, 01/18/2017
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful

Don't buy or lease this vehicle until Mercedes figures out the deafening brake screeching issue. (This happens when backing up the vehicle mostly, then over time when driving forward and braking as well). The dealer makes excuses but it's basically good luck sucker!! The whole neighborhood knows when you're backing out of the garage. Very rough ride. I hate the suspension. Poor example of an SUV, I think it's more of a crossover. I would take my Toyota 4Runner back in 3 seconds. Garage door opener works when it wants to, but only at close range. Good on gas, good acceleration, great leg room for driver and front seat passenger, I must say. Can't find a comfortable headrest position. Most important, my engine light has been on for a week. The only reason the dealer HAD to take it in and give me a loner car, which I am in love with! A 2017 GLE 350....love it. It's what I expect from Mercedes, and an SUV. Hoping for a solution soon.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Love my new GLC

Lwilde, Erie, PA, 07/19/2016
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
5 of 5 people found this review helpful

This is my first Mercedes and it is a v good small SUV. I love it except for the computer. The controls are awkward. The screen is propped on the dashboard and it is strange. I wish it was built in.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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