Used 2016 Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A) Consumer Reviews
Used GLC-Class for sale
So far so great!
PS Horn, Cambridge, MA, 06/10/2016
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
25 of 27 people found this review helpful
Have had the GLC about 3 months and have about 2000 miles on it. It does everything it is designed to do. It is a pleasant place to sit in in traffic and move about town, but can quickly change character if you wish. Just downshift with the paddles or change the driving mode. Mileage has been decent considering my mostly city/traffic driving (about 23.5 mpg). Like BMW, the GLC shuts off the engine if you are stopped for a few seconds. Since the car is so quiet I do not notice this, and so I think it helps with some of that city mpg. My friend who just got a BMW X1 turns off the auto shut off because he says it's annoying. Possibly because BMW wants you to hear the engine - so I can see what he means. My only quibbles are things I knew about the car before I got it - getting in and out takes a little bit of effort, unlike my old RAV 4 which was so easy. However, the GLC seat is incredibly comfortable. Rearview from the side mirrors are only so-so, but the Blind Spot Monitor takes care of that. The Burmester stereo is great, but I would recommend using .wav files which are uncompressed. The 2 USB ports, the SD card, and the 10.8 GB harddrive mean that there is about 200 GB of storage (64 GB max for USBs and SD) - so that's approx. the equivalent of 20 GB of compressed music. The difference in sound is worth it to me (e.g., Lexus does not play .wav files through the USB; BMW does, though). The active safety feature of warning/stopping the car if you get too close really works. It does, however, beep at me when the car in front of me is almost finished making a right turn and I have not braked. Better safe than sorry, I suppose. As far as all the buttons, etc., I found that after a few days I easily got used to it. Still finding some neat little tricks here and there. Another thing I really like about this car is how MB packaged the options. I got everything I wanted and did not have to pay for the things I did not want (e.g., sunroof), compared to BMW, say. Also, I got a pretty good deal, about 9% off MSRP at the end of January.
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Thumping Noise in Front End
Don S., Indialantic, FL, 04/26/2017
updated 04/30/2020
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
15 of 16 people found this review helpful
Started at about 5000 miles. Dealer rotated tires. Still thumping. Dealer said tires were feathered, needs alignment. Brought car in for alignment but was told car needed new front and rear differentials. Differentials installed 2 weeks later. Thumping has been significantly reduced. I asked for alignment to eliminate that as an issue. I was charged $150 for what should have been a warranty repair. I was told car needed new tires at 13,000 miles--typical of run-flats?? This problem, coupled with the screeching brake issue previously reported, has made owning this otherwise fine vehicle a headache. Update: Replaced runflats with 4 Continentals standard on Audi’s. Wow! Quieter, smoother riding, 90000 mile warranty. Bought Continental road repair kit instead of spare tire plus have M-B and AAA road service. I still think proximity warning system is very bad. Seriously thinking of Audi Q5 soon. Brake squealing backing up is coming back. I would not recommend this car to prospective buyers because of brake noise, run flat tires, and poor proximity warning.
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MY Mercedes is an embarrassment
Rosanne, Elizabethport, NJ, 02/26/2017
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
26 of 29 people found this review helpful
The brakes screech when backing up. They are so loud that the neighbors don't want us to pull out early morning or evening. People complain we wake babies and make dogs bark. Dealership has been saying for months that Germany is working on a fix and parts are coming. Its been over six months no one call us back anymore. They did mention it is Motor Trends Car of the Year and they can't keep them in stock. Question... should they be selling them knowing this is a serious issues?!!!
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MB should be embarrassed - 6 mos old and regret!
lorri, Bethel Park, PA, 12/29/2016
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
14 of 15 people found this review helpful
This is my first and likely my last MB! I did the research and ultimately decided on the GLC 4MATIC SUV (BMW X3 , Acura RDX and Audi Q5 were closely considered). The smooth ride, MB reputation, customer service (boy was I wrong!) and safety record sealed my decision. At 6 mos. old and only 3K miles on my car, the SCREECHING brakes are SO incredibly loud that I have switched cars with my husband. The brakes wake my young daughter up from a sound sleep as I am backing out of the garage in the morning. My neighbors and colleagues have asked multiple times, "What is wrong with your brand new car?" This is not a small squeak, but a screech that turns peoples heads! This is evidently a known problem to MB and they have no solution to date. My car is currently at the dealership for a 'temporary fix', which the service manager admitted will only put a brief bandaid on a larger problem that MB has yet to formally acknowledge to its high paying customers. No letter from MB. No phone call. No email. Nothing. Just me calling and complaining, with the dealership ultimately putting me on a waiting list for several weeks to have a temporary fix implemented. Sorry MB, but this lack of acknowledgement of a problem and disrespect is not going to earn you my loyalty. How do I know if the car is even safe to drive? MB - I'm very disappointed. I've waited a long time to purchase a brand new car that I've worked very hard for. Potential customers be warned and go with another option IMHO.
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We too have the noisey brakes in reverse. fixed
daspenguin, West Lafayette, IN, 01/18/2017
updated 07/22/2019
Mercedes-Benz GLC-Class GLC 300 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 9A)
7 of 7 people found this review helpful
Great car. Quite. Interior is first rate. Ride is nicely flexible with program. Don't understand the squeak in the brakes in reverse. Squeky brakes fixed under recall. 32k on the car with no other issues. tires needed in the next 5k miles. Update: 45k on the car. New tires at 35k. Stamdard maintenance by an indy mechanic. A couple of recalls under warranty. Crankcase ventilation system fixed under warranty. It would have been expensive. Considering an extended warranty to defray future costs.
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- Performance
- Interior
- Comfort
- Reliability
- Value