2024 Mercedes-Benz EQE SUV Consumer Reviews
Pricing
Best EV period
Where to start. The EQE SUV is a complete driving experience. Sure, it's clean EV, smooth as butter, super fast - will blow 99% of the cars off the line, but it is also a complete driving experience. From the luxury interior, sound and light experience, seamless driver interface and ridiculous tech package, this SUV offers way more than any other EV on the market. It's a Mercedes for god sake - there will be no computer lag, the seats are more comfortable than your lazy-boy, and driving is fun, even in traffic. I test-drove almost every EV on the market, and this one stands out, especially with the deal that Mercedes is offering - leased an EQE 500 for less than a Model Y performance.
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A mixed bag - absolutely useless Mercedes app
Bought a CPO EQE with 9k miles for my wife. Pros: The car is much more efficient than advertised and got an astounding 30 kWh/100 miles on a 100 mile test drive that included spirited highway driving, city driving and country road driving! This equates to a maximum range of around 300 miles; much better than the advertised 253. The car is also pretty comfortable, has a very good sound system and the rear wheel steering makes it remarkable agile when parking. Neither here nor there: the exterior design looks like a jelly bean. That’s probably good for reducing drag, but not super appealing aesthetically. The rear windows are very small and heavily tinted. If you need celebrity privacy, that might be a good thing, but rear visibility, particularly at night, is poor to very poor. On the inside some seemingly Las Vegas inspired lights prevail. My 16 year old daughter absolutely LOVES them; I find the interior design unbecoming of a Mercedes (I have owned three over the years, and they all exuded a serious and professional look, not teenage silliness). Cons: The UI is not intuitive. I have spent about three hours now trying to turn off an extremely annoying speed limit warning. Reading the manual didn't help, calling Mercedes Me didn't help, so now it's off to the dealership... The brake modulation is rather odd, in particular the transition from regenerative braking to standard breaking. When you make an emergency stop, it feels like the brakes don’t work at all, which is very disconcerting. The ride is rather unsettled on rough roads. Worst of all, the Mercedes app is totally useless if you try to charge your car away from home. Unfortunately, you can't use the "Mercedes Intelligent Driving" (which calculates when and where to recharge and which preheats the battery to make charging more efficient), without using the useless Mercedes app. Here my my first 8 attempts to use a public charger with the Mercedes app: 1) The app routed me to a "free"charger. Great! Who doesn't love free charging? - Well, it turned out that the charger wasn't so free. Cost: 38 cents/kWh. Bummer. 2) The next time the app routed me to a private parking garage, which wasn't accessible. Not good. 3) I then saw a ChargePoint charger across the street and parked my car one foot away from a charger. Surely, the app would recognize a working charger only one foot away?! Unfortunately, the app didn't recognize the charger... Out of luck again. 4) I wasn't deterred by this minor glitch and tried to enter the "charger ID" manually and - got an error message! Again, no charging. 5) I finally went to to dealer to have them show me how to use the app. Maybe, I was just using the app incorrectly... A friendly staff member used the app to route us to an available charger a mile from the dealership. But when we got there, the charger was "out of order.“ - Ups! 6) The staff wasn't deterred by this setback and had the app route us to another charger 1.5 miles away. Charging finally? - No! When we got to the stipulated location, there was no charger to be seen far and wide... 7) Everyone knows, charging can be difficult, and Tesla has the most reliable fast charging network, right? So we finally tried to activate the Tesla charging in the Mercedes app. Again, a no go, as the Mercedes app would not allow us to move the toggle to acknowledge having a Tesla NACS adapter. No adapter, no Tesla charging... Talking to Mercedes Digital Service, I was told that I had the Tesla toggle problem since my wife was the "primary account holder," and the problem with the toggle would be solved as soon as my wife flipped the toggle. But when my wife flipped the NACS adapter toggle (which surprisingly worked), I still couldn't do that in my Mercedes app. Not good at all! 8) Back on the phone with Mercedes Digital Services, and after 15 minutes with another Mercedes staff member, I was advised that ONLY the primary account holder can use the Tesla adapter!! Wait, wait! What?! - So my wife can go on road trips in the car, but I can't?! It’s our family car, for crying out loud, and I am paying for it. How weird is that? Mercedes acknowledged my frustration and apologized: “We are working on the app every day!” Very comforting indeed. In summary: I would be very careful to buy this car if you are planning to do any road trips with it. For local driving the car is fine (if you can charge at home), but the utter disaster of a Mercedes app (which is a prerequisite for using the "Mercedes Benz Intelligent Driving," which calculates where and when to charge and which preheats the battery), is extremely disappointing. But a car with a MSRP of $87k as a mere local runaround? Mercedes, have you ever heard of beta testing? It really is a thing. And what about the good old German concept of "Serienreife" (loosely translated: readiness for mass production)? Once upon a time, Mercedes epitomized ultimate quality. It seems those days are gone and in case of the EQE an otherwise good car is let down by disastrous software.
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- EQE 350 4MATIC 4dr SUVMSRP: $65,315109 mi away
- EQE 350 4MATIC 4dr SUVMSRP: $65,475109 mi away
- EQE 350 4MATIC 4dr SUVMSRP: $67,965109 mi away
This is my favorite car ever
I have had the EQE 350+ SUV for five months. Love the ride and pickup. Incredibly smooth and quiet. Range close to 300 @60 MPH. A little less at progressively higher speeds. My last car was a Mercedes diesel SUV. What a difference.
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Impressed
Good handling, great acceleration, 324 mile range at 90% charge, comfortable ride. Have had it 2 weeks Expensive
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Awesome car
Wow! It’s much better than I expected! Drive much better than gas. Love it! Charger and battery are much better than Tesla that I have . Technology is far better.