Used 2020 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A) Consumer Reviews
Used CX-5 for sale
Nice, but cheap
Ballplayer, Colorado Springs, CO, 10/01/2020
updated 12/03/2020
Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
2 of 21 people found this review helpful
I don't own the car, but I was very interested in buing one. After three times at visiting the dealership and test driving it, I concluded it is nice in some ways, but cheap and outdated in other ways.
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Beware of transmission problems.
JML56, Atlanta, GA, 11/16/2024
updated 12/20/2024
Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful
Our 2020 CX-5 with 36K miles on it developed a very subtle "chirping" sound when shifting from 3rd to 4th gear. Looked online for others with this problem, and found that Mazda had issued a TSB regarding this very issue. Recommended fix: a new torque converter. Dealer evaluated my vehicle, and in fact said that is what they would do, under warranty. They had my vehicle for 5 (five) weeks to perform this repair. When I picked it up, I immediately noticed that the "chirping" sound was still apparent...they either didn't road test it after working on it, or maybe they did nothing, hoping that the fact that it was in their shop would somehow placate me. I immediately drove it back to the dealer and pointed out the noise. Long story short, they're going to replace the transmission, however it could be 4 months before they receive a new one for it. Perhaps I've been lucky, but I've never had a transmission problem on any vehicle I've owned; that includes the '08 4Runner I'm driving with 236K on it. Unfortunately, even though my wife and I really like this CX-5, and planned to get stay with Mazda vehicles, this will be our first and last Mazda. Update 12-20-24: Three days ago, the serpentine belt tensioner snapped off. We subsequently had the vehicle towed to the local Mazda dealer. They informed me that apparently the pulley froze; the resulting force from the serpentine belt snapped the bolt holding the tensioner to the engine. At 37k, this failure is not covered under the engine/powertrain warranty, however the dealer chose not to charge us for this repair. Obviously we appreciate this accommodation immensely, however this latest mechanical failure has definitely colored my opinion about Mazda's reliability. I thought since I was buying a vehicle still actually made in Japan, it would be trouble-free like my '08 4Runner with 235K on it; apparently that is not the case.
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2020 Mazda CX-5 for sale near you
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- Touring 4dr SUVMSRP: $22,99826 mi away
- Touring 4dr SUVMSRP: $18,50087 mi away
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Love it!
Janey, Elyria, OH, 02/28/2023
Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful
The Mazda CX-5 is a great SUV. It is comfortable, has the automatic latch on the hatch, and gets about an average of 28 miles per hour.
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Best suv I’ve had
Kmw828 , Severna Park, MD, 11/19/2020
Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful
I had two Nissan Rogues. One a 2011, at 125k cvt started slipping. 2017, started feeling the same at 44k. I test drove the Cx 5 and there was no comparison! I bought the Grand Touring 2020 and has been a fun ride as I feel like I am driving a sedan vs an suv. It’s quiet, has mostly all the bells and whistles. Looking forward to many years with my Mazda cx 5 GT
Still new to me
Dj Johnson, Hamden, CT, 04/07/2024
Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful
Only been a week, but coming from a 2010 Camaro that broke down most of the time, I’m having fun getting used to not having blind spots. It’s just me so I’ve all the room I need .
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