Used 2016 Mazda CX-5 Consumer Reviews
Best SUV for the money
Terrific SUV. My husband bought one last year and our other car, a VW Tiguan, quickly became the less desired car to drive. When we turned in the leased Tiguan and were looking for a new compact SUV, I looked at everything in the class from a new Tiguan to the Toyota RAV4, Honda CRV, Hyundai SantaFe, etc all the way up to a Mercedes GRA and a BMW X3 and the combination of features, handling, design and price made a second CX5 the clear choice for our family once again. Easy to get our toddler in and out of, comfortable front and back, excellent cargo capacity, and a great drive somewhere between the heavy stiffness of a German car and the zippy maneuvering of a Japanese one. Styling beats anything within $15k of the price. Nav system is excellent and stereo system is good. Really happy with my choice.
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Very happy with a difficult decision
It took lots of looking, test driving, reviews, looking more and more at all the competition to settle on our first Mazda. We drove it in the day twice and at night once. Hubby wanted fuel efficiency. I wanted safety. Both wanted reliability. Along with that I wanted as much cargo space as possible, comfortable seats and a quiet, smooth ride. We are getting older and I am tired of saying ‘what’ all the time. :} Our other cars have wind/road noise. A big issue for me was the design changes over the years to smaller windows and less visibility. It really bothers me, especially with LA fast paced packed freeways. Every vehicle I got in had the same blind spots which I didn’t have in the previous cars. One of the selling points for me was the mirror blind spot warning for lanes next to me. I love them. I appreciate them more and more. The back camera is new to me and I am learning to appreciate it as well, although I still turn around. The other thing I LOVE LOVE LOVE are the headlights. I can finally see. I have night blindness and have rarely driven at night. I feel like I have new eyes. You would never know about this unless you test drive at night. The stereo is nice and I love listening to classical on it. At first it sounded AM ish, but maybe that was the station hubby had. We are still trying to figure out the navigation, control, etc. system. I have lots of trouble with it and unfortunately it can’t be fiddled with while driving. Kind of hard to do while parked in the driveway…. In past cars hubby drove on road trips and I ran thru the book and settings. We can’t in this car. The learning is taking much longer AND I must add that this owners manual is the absolutely worst one I have ever had. I actually do read them. I love the auto headlights, and have learned the auto wipers aren’t the same. I waited for them to come on when it rains. It turns out you have to turn them on first. I liked the back seat fold down options which are different from the other vehicles. What don’t I like? The climate controls. The Hot/Cold dial and fan speed are it in this model. Unfortunately there is no middle of the road. If I have it on the first warm notch it is too hot. If I put it on the first cool notch it is too cold. I live in southern CA. and it isn’t necessary to have it turned much more than that. I so find myself moving it back and forth. Actually, I often open my new and coveted moonroof and am just fine, even in the winter. As I said, the Nav. system is taking me a long time to learn. You can’t use it while driving (or as a passenger). I don’t like all the integrated bluetooth, voice stuff…maybe because we can’t get it to work? Neither could dealership. I have never used the phone while driving anyway and trying to figure it out while driving is dangerous. We had CarPlay installed and that solved our navigation issues. I wish the passenger seat was like the driver seat. On long trips I am the passenger and notice the difference. Why don’t they have controls as well? I would pay for that. We would have gotten the Grand Touring because of the extra safety features. I didn’t want heated leather seats (again, CA) but the reason I didn't was the ride. The larger wheels made for a more ‘trucklike’ ride, and was very noticeable, especially after our accident. I gave up the extras just because of the wheels. Seems silly…I would have paid for a more expensive car if the wheels were an option and not standard. Milage is as expected. I have found that when the light says empty and the ‘message’ says 2 miles left to go (testing it), I put in 2 less gallons of gas on fill up than I should have. Something is off. I also found I have to fill up more often- smaller tank. I have brought these items to the attention of the service people but they just shrug their shoulders. No help with my concerns. All talk about service and “just let them know”, but no followup or follow thru. I have taken the car in without anything being done. All in all, I love driving this car. It is my first SUV, and it is fun. High like the van, fits in the garage. Have been very happy for many years repair free.
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- Grand Touring 4dr SUVMSRP: $12,99520 mi away
- Touring 4dr SUVMSRP: $10,4993 mi away
- Touring 4dr SUVMSRP: $9,90020 mi away
Great car; glad I chose the CX-5
The handling and performance is very good. The seats are comfortable (for a larger guy). Believe me, I had my choice of any small SUV, checked out several, and this, hands-down, was the best. Take one for a test drive to check it out if you don't believe me. This vehicle just "feels right".
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Good overall
I traded in my 2015 Mazda Touring with Technology package for this GT AWD and couldn't be happier. I am a college student in Illinois and AWD gives me better confidence in snow, but I really wish there could be a way I can manually turn on the AWD. This car is also good for student, I can turn the car into a bed if I fold down the rear seats. The biggest improvement is the infotainment system and it does make a big difference. The new wheels look great. In general, I found the look very attractive and the gas milage to be great. The 2016 model seems to be more solidly built, as the interior plastic is better assembled, whereas the plastic in my 2015 fall off within weeks.
So far, So Good (Zoom, Zoom!)
Solid, quiet, spacious beautiful vehicle. Great Bose sound system and, if you like all the "techy" stuff, you'll love the Mazda CX-5. I can't rate the repair frequency because I've only had it for a month. But my wife owned a Mazda some years back and it was very reliable. My wife and I both own sedans but wanted an suv/awd in case of bad weather. We are really pleased with this purchase.
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