Used 2012 Lincoln MKX Consumer Reviews
Used MKX for sale
We have a limited number of reviews for the 2012 MKX, so we've included reviews for other years of the MKX since its last redesign.
Unreliable, expensive, poor ride quality.
FrankC, 05/22/2017
updated 06/13/2022
2011 Lincoln MKX 4dr SUV AWD (3.7L 6cyl 6A)
41 of 51 people found this review helpful
People should know that the MKX is not a good car. This is not my first Lincoln. And it was purchased new, so. Not previously abused. I had a 90 Town Car that I drove a quarter million miles before trading it to the dealer for a Navigator that I drove for 385,000 miles. I still own my 1998 Mark VIII and that car is incredibly reliable. Not incredibly reliable for a 20 year old car, but just plain reliable; it's as good as a new car, and far better than the MKX. The MKX has problems that are well-known with the touch screen. The software is poor. The hardware is unreliable, though ford extended the warranty for the FCP. But it's not just the navigation and entertainment system that's awful. I had an oil pressure problem that cost $500 to fix. The PTU went bad, which costs $2,200 to replace. There are articles on the Edge/MKX forums about people having problems with PTUs that fail anywhere from 50,0000 to 80,000 miles. The panoramic sunroof sticks. The dealer says that it's normal but there have been times that I've had to pull it closed while holding the close button. I just don't use that expensive option anymore. I've been seeing a lot of people complaining about water pump problems. In ford's genius, they put the water pump BEHIND the timing chain cover so that when the seals fail, the coolant goes straight into the oil pan, displaces the engine oil, and destroys the engine. If you get lucky and look very carefully at a small hole near the alternator, you may see the start of coolant weeping and have the water pump replaced ($2,300) before it fails. Or, like most people, not see any signs of problems until the pump fails. New engine: $7,000. The Internet is your friend, search for yourself and see how many people are having problems. The problem with these issues is that the PTU is used on all the all wheel drive fords, the water pump is in the same place on many of ford's V6 engines. The scope of the problem is massive. Just buy something else. UPDATE: Edmonds sent an email requesting an update. My MKX was totaled on 31 Aug by a pickup truck that was out of control and rammed me from behind at 190,000 miles. Overall, I did no major repairs from 140,000 to 190,000 and only replaced a few sensors, which were inexpensive, as well as all of the calipers when one of them seized. I was lucky that the water pump seals never let go. The PTU problem can be avoided if the gear oil is drained and refilled at every second or third oil change. That's not an easy task because there is no drain plug, but changing the oil frequently will save a $2,300 repair bill. Gear oil changes will keep the PTU from failing, but there's no fix for the vent problem that causes gear oil to drip onto the exhaust pipe that's under the PTU. I guess the driver that hit my MKX did me a favor. I'm done with ford forever and am now driving a Mercedes Benz E-Class that I love more than any other car I've owned in the past 20ish years. Bought another Mercedes-Benz E class for my wife. Best Car Ever. I have a Cabriolet and she has the sedan. So happy the MKX has gone to the junkyard.
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Simply great SUV!
link-x, 10/31/2010
2011 Lincoln MKX 4dr SUV AWD (3.7L 6cyl 6A)
5 of 5 people found this review helpful
I have been driving the new 2011 MKX for 2 weeks now, and still can,t get enough of this car. Finally Lincoln woke up and created something really really good. The comfort, equipment and ride quality should be the mark other SUVS are measured by.The new engine with 305 HP really puts some excitement into driving. Interior is simply awesome, with leather seats, dashboard and steering wheel. The electronics on this car are simply awesome, everything voice controlled. And of course the THX 2 sound system with 14 speakers and a subwoofer is definitely my favorite future. I have tested Mercedes MLK, audit Q5, and BMW x3 and none of these cars can measure up to Lincoln. Take drive in it, you will see
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Super Comfortable SUV
Rebecca, 04/02/2018
2011 Lincoln MKX 4dr SUV AWD (3.7L 6cyl 6A)
5 of 5 people found this review helpful
This Lincoln would have been rated perfectly in every category but the controls are frustrating to me. I know they look sleek but they aren’t functional. The slide idea doesn’t work nearly as well as a knob does!!! Other than that it is a fabulous ride!
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Road Luxury
Jules, 05/17/2019
2011 Lincoln MKX 4dr SUV (3.7L 6cyl 6A)
5 of 5 people found this review helpful
I love my car! But, if you are taller than 5'9" you will be 'short' on leg room. There is not a lot of leg room for taller people in the front passenger seat or the rear seats. It is so comfortable to drive, the handling is great, the get-up and go is fantastic! The cons for me were the touch screen and the MPG. I find all touch screens to be distracting while driving. I am not a fan of any touchscreen, but this one was easy to use. I have learned through research that the MPG is average for a vehicle with a motor like this. I absolutely love the remote start and automatic ac/heat/defrost settings. The extra bells and whistles of wireless phone connection, Bluetooth, MP3/USB ports are wonderful. My only big con is leg room for taller people. I am 5'3" tall and I love how I sit up while driving and felt like I could control this vehicle very well. Visibility was great. Getting in and out of this car is great--I don't have to climb up and out. This car has power and a luxury, sporty feel to it.
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Mytouch gone wrong
Unhappy, 11/24/2010
2011 Lincoln MKX 4dr SUV AWD (3.7L 6cyl 6A)
8 of 9 people found this review helpful
Ok looks good. Feels good. But I believe I am part of the first recall with locking problem. In addition the technology of the car would be amazing if it did infact work. The phone will not sync with bluetooth. The navigation locks up. The rear camera blacks out in a regular basis and the only fix Lincoln has at this time is temporary. The disconnect the car battery for ten minutes to reset system. I have had the car for about 2 weeks now and the car mytouch system has failed at least 6 times and the temporary fix has lasted 5 day at most. The promise of a fix has been delayed twice now. Customer service at both ford and the dealership is lacking. This has been a issue ford was aware of.