I Rate my Car Excellent in every respect except one . You are not informed whether your destination is approaching on the right or left when you input an address using a Home Computer(eDestination)or you use the Destination Assist feature. This is not only annoying but could be dangerous for obvious reasons.
I recently traded my 2008 Lexus ES350 for a 2012 450RX Hybrid. What a HUGE mistake! The estimated mileage on the sticker is NO WHERE close to what the vehicle actually gets. I paid a premium to get a Hybrid and I'm getting 22-23 average miles per gallon! My ES 350 got 32 MPG average. Lexus has really disappointed me with this false interpretation of Hybrid performance. I asked my dealer (Lexus of Tampa Bay) today what I could do. They said to call Lexus. What a joke. I'm a repeat customer that has referred several buyers to this dealership and they blew me off? I sincerely hope that taking the time to post this review will sufficiently warn others. Jay
The buying experience was great. Other brands could learn from Lexus and how they treat their customers. . The mileage on the vehicle is as advertised. The ride is smooth and quiet. It is a great road trip vehicle. The Enform system is great! So why isn't the vehicle excellent? The navigation/audio system is 2nd rate. In a vehicle that costs this much money the sound/navigation system should be outstanding.
Integrity of cabin compromised -- unsure if due to post-earthquake radioactive stuff or use of cosmoline. Lexus denies use of cosmoline, but service dept at dealer claimed this toxic substance was used; noxious fumes. Dealership would not test under similar circumstances. My wife and child ill; returned car within month with $5000 penalty. Dealer wanted to help, but Lexus company uncooperative. Lexus left me no alternative -- I shall now consider Federal and state regulatory authorities, litigation. In unlikely case Lexus stands behind product, I will update. But Lexus corporate was bureaucratic. Dealership had changed story many times -- such as - -that noxious fumes would burn off