Used 2023 Lexus NX 350h Consumer Reviews
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We have a limited number of reviews for the 2023 NX 350h, so we've included reviews for other years of the NX 350h since its last redesign.
Good with some quirks
Kesha, 06/23/2022
updated 07/19/2024
2022 Lexus NX 350h 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
65 of 68 people found this review helpful
Ours was assembled in Ontario, Canada. Stylish, easy maneuverable SUV with very good MPG. Even Lexus front grill does not bother me anymore, got used to it. Constantly getting 44-45 mpg on 17-20 mile trips while driving in suburbs of Chicago with AC constantly on. On mixed 20/80 residential/highway 70mile trips which we drive very often gets 39-40 mpg. Hybrid/electric side of the vehicle feels more powerful when compared to our 2018 RAV4 hybrid. More silent and smoother ride also, but I would not describe it as a plushy ride. If hybrid meter is being kept on the edge between ECO/PWR while accelerating, ICE is silent enough, requesting more power brings loud noise. In most cases staying at ECO/PWR is just enough. Ability to change graphic look of speedometer is cool. CarPlay works flawlessly, backup camera has good resolution. Now what is not so cool: Left rear view mirror has micro vibrations, saw that being mentioned in other review somewhere also. Sometimes Adaptive Cruse Control hesitates to keep constant speed when passing big trucks on your right with passing line wide open. That is the biggest flaw to me. Did not noticed the problem when passing big trucks on my left side. Lenses of headlights throw little shadow spots on top of the beam because of their internal construction. On the purchase side - Robin Z. and Lexus of Naperville were awesome. A little update after 2 years of ownership: the vehicle has 26K miles, all life mpg is 40.2. Vibrations of left rearview mirror are getting worse with age. Overall a good, reliable, safe SUV with good mpg. My wife likes it a lot.
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Don’t be fooled by the name of Lexus
Ali, 08/18/2023
updated 10/02/2023
2022 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
34 of 35 people found this review helpful
We have owned this car for 16 months now and overall I am not satisfied with quality of the car. Like other Toyota/Lexus models built in US and Canada the new NX doesn’t reflect quality that Lexus once was known for. I have been in dealership 7-8 times to fix the issues but some aren’t even fixable like rattles inside cabin. Outside doors panels are not evenly installed and nothing can be done about it. This is my first Lexus and will be my last one (including Toyota). Pros: Great gas mileage Good power considering being a hybrid Cons: Uneven panels inside and outside of the car Rattles and squeaks in multiple places in the cabin Cheap material used (at least in premium grade in Canada) considering the price of the car Random issues like shaking side mirrors and cracks in the interior glass trim. I don’t recommend this SUV.
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2023 Lexus NX 350h for sale near you
3 of 8 listings
- Premium Hybrid 4dr SUVMSRP: $41,995154 mi away
- Base Hybrid 4dr SUVMSRP: $43,134106 mi away
- Premium Hybrid 4dr SUVMSRP: $42,990In-stock online
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Lexus need to concentrate on basics
Leader, 01/25/2023
2022 Lexus NX 350h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
66 of 71 people found this review helpful
This is a great upgrade on the previous model but beware if you live in a cold climate. Lexus dealer has confirmed that the new model has a known problem. In my vehicle, in freezing weather I can’t open the drivers door or offside passenger door (RHD) or the fuel door. They are frozen solid. Lexus should concentrate on the basics, like being able to get into the vehicle
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Fuel door getting stuck
Carla, 02/14/2023
2022 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
15 of 15 people found this review helpful
I've had a few problems with trying to open my fuel door. Had to take it to dealership for them to fix. Also at same time twice now, I was unable to add fuel to my car. It kept clicking off like my tank was full. My gauge said half a tank. Not sure what is going on. Love this car
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Rides like RX, with more updated technology
Greeny , 06/11/2022
2022 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
44 of 51 people found this review helpful
This redesigned NX is excellent all around, interior is greatly improved in terms of infotainment, safety tech, space, comfort, etc. Cloud-based Nav, wireless CarPlay, speaker system, 14.2in touchscreen, etc., are all fantastic. Acceleration is smooth and quick. Road noise is kept low, road imperfections and bumps are hardly noticeable, and the overall ride comfort is just as amazing as the bigger RX, but with the most advance driving assist tech that Lexus has introduced this year. Everything works just flawlessly. Rear legroom is much better than expected for a compact size SUV. MPG has been better than EPA estimate - I have been averaging 44-45 in city and 41-42 in highway in good weather (sometimes up to 50 mpg in certain city traffic). Note that bigger wheels or cold weather will drop the mpg of any car by 10 to 15%. Value is also great considering the current market, and also considering what the similar Toyota models are selling for now (for e.g., RAV4 sells for almost at this price; other than being a bit smaller inside compared to the RAV4, this NX is far better in almost every aspect as noted above).
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they should've thought about cold weather
yoomers, 12/22/2022
2022 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
35 of 41 people found this review helpful
this car is pathetic! the car doors won't open from outside when it's freezing cold. just what kind of car is this? do they think before they make cars?
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WHAT A WONDERFUL CAR TO OWN
jezz, 02/19/2023
updated 02/21/2024
2023 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
16 of 18 people found this review helpful
My hubby totaled my 2017 infinity qx50, so i definitely need a new car. So off I went went looking for a new car. I was given by my insurance a 30 day loaner...a kona ev, in NY with cold weather it took 1 hour, at least to go to 80%, so wanted something that gave great gas mileage without wanting to charge. I decided to look at lexus. The RX was larger than I wanted (just me hubby and my 2 dogs) so the NX size was perfect. The nx hybrid is getting 40 mpg for around the area. (becareful ..one dealership was 5,000 over sticker, one was sticker without a $ off and one was 3,000 under sticker for same car).. The car had everything you could want, heated seats, heated steering wheel, remote start, moonroof, The dealership was wonderful...the day we picked up the car a technician spent over 1 hour with us, going over everything, connecting car to my phone, navigation system. Love my car
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Quality, Reliability, and Longevity
Bay Area Man, 12/03/2023
updated 06/05/2024
2023 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
11 of 12 people found this review helpful
Had a Lexus LX470 before. Then went to a German vehicle (Porsche) for a more exciting driving experience but got tired of all the expensive little/big issues which constantly popped up and poor backing to fix obvious recall issues. So, I went back to Lexus. Down sized to the NX because kids are gone. Went Hybrid because gas kept going up. Bought a 2023 NX 350h / Premium. Didn’t like the HUD and Premium was perfect in all aspects. Apple car play works great and the touch screen takes time getting use to but works fine. Interior quality is very good. Solid ride and quiet unless you punch it accelerating then you hear the disappointment weak engine sound. But, this what you give up for better gas mileage. Does driving this NX 350h put a smile on my face ? No …. But, do I feel confident in knowing it will be reliable and great quality over the Germans ? Absolutely, YES ! My NX 350h was made in Japan (if this something you would consider, I did.). 6 Months Update: Quality and Reliability is so nice to have again in my vehicle. My NX350h has approximately 5k miles with not a single issue ! My Porsche at this time had rattling issues in the rear panel (cover under warranty but never truly fixed) which upset me for a vehicle costing at that time over $125k). The NX350h rides smooth and comfortable. No rattles or quality issues. From 0-50 mph, I have to admit it is peppy but after 55 mph, it is boring slow. This bump in speed is due mainly to the rear electric motor. I will definitely change the tires and wheels once the idiot run flats tire wear out. Lexus needs to learn from the Germans on how to properly offer wider tires as an option or standard. You can order 20” rims for the NX but the tires are too skinny ! For those who are into an eco friendly type look, then you will be happy. I prefer an option to have the Macan turbo wheel width look and sacrifice some mpg for better handling. This NX350h is living up to what I expected. Quality and Reliability is on par and far superior in vehicles costing twice more. I would throw in longevity too due to prior ownership of a LX470. Fuel Economy is excellent too and was one of my main reasons buying it. Have to admit I am looking forward to changing the tires and wheels to increase better cornering/handling. Still 4 Stars ⭐️ ⭐️ ⭐️ ⭐️
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Love this vehicle!
Melinda B, 04/03/2022
2022 Lexus NX 350h Luxury 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
42 of 51 people found this review helpful
After extensive research and learning of the high ratings, I settled on a 2022 Lexus NX 350h luxury package…and WOW, it does not disappoint! An absolutely beautiful vehicle, full of comfort and mind boggling technology. Very smooth ride, plenty of seating and cargo space, and has a very luxurious feel to it. It’s highly rated for reliability, gas mileage is impressive, and has many bells and whistles! Couldn’t be more happy with this vehicle!
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POOR DISPLAY PRIORITIES
Fly Impact, 10/07/2022
2022 Lexus NX 350h Premium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
58 of 73 people found this review helpful
From a mechanical and driveability standpoint the NX 350h is an excellent vehicle - tight, responsive and fun to drive. Acceleration and braking exude confidence and control. The NX is reasonably customizable with a few exceptions. Ergonomically, there is a desparate need of refinement that one would expect from the Lexus brand which would raise the bar of the luxury driving experience. The drivers seat adjustment denies finding a position of comfort and legroom (I'm 5'10"). The steering wheel adjustment helps but the display is still partially obscured by the wheel. Repeated head-tilting easily resolves this shortcoming. Hmm. A 3200 mile road trip exposed a major shortcomings in display design which impacts safety by burying most-used displays in the driver support system display; they are painfully too small and dimly lit to be easily referenced (even at full brightness - day or night). As an example, when operating on cruise control, the speed limit and selected speed would be best presented in the main display rather than showing the predominantly large "D" denoting the selected gear. During highway driving, knowing the selected gear is not of primary importance. Distinguishing primary and secondary information would help define a display which would be appropriate for any particular driving mode. During cruise, the selected gear is obviously secondary to speed limits and other settings which change frequently. Primary, mode-specific, displays should be defined in future design enhancements. Eliminating the compass from the mirror and relegating it to a submenu is another poorly reasoned "enhancement". Having the compass headings continuously displayed and in full view would greatly enhance situational awareness. Three drivers quickly recognized a number of these issues without prompting. Our vehicle is equipped with a phone charger which repeatedly, like clockwork, ceased charging every 30 seconds or so. It NEVER charged our IPhone with a 30% charge. A well-known epic fail. Though it may be perceived by many as nitpicking, it is important to recognize that being "heads down" in the display vs "eyes on the road" significantly contributes to a degradation of one's division of attention which compromises safety. I found the display configuration frustrating, annoying anf fatiguing. There are a number of learning-curve issues which, over time, were readily assimilated . However, the display anomalies need attention. Further embraceing the human factors of driving and affecting some appropriate refinements, Lexus will significantly enhance the driving pleasure of this, overall, well-designed auto. For me, once my car's altitude and weather radar are superimposed on the map display the NX will then be a quintessential first-class ride.
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