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2023 Lexus NX 250 Consumer Reviews

3.3 out of 5 stars
13 reviews
MSRP Starting at
$39,055

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We have a limited number of reviews for the 2023 NX 250, so we've included reviews for other years of the NX 250 since its last redesign.

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Pros
Cons
1 out of 5 stars

Electrical nightmare.

NY4life, 07/28/2022
2022 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
36 of 37 people found this review helpful

Brand new Lexus NX250 with not even 400 miles is giving me issues already that the dealer doesn’t know what’s wrong with it. They were able to see that the car turned itself off in the computer logs, but couldn’t figure out why it would do that. Three times this car has shut off in what seems like a malfunction at a traffic light. I’m not talking about the feature “Stop&start”, but the car will actually COMPLETELY turn off at the light. The car will shut my music off, chime really loudly, message will pop up that engine stopped and to shift to P and that there is low power steering, and check engine light will come on. Also keep in mind, when this happens my car is still in drive, thus the car acts like it’s in neutral until I put it in park. When I shift to P and restart the engine, it will turn back up with no hesitation and the check engine light will go away. Very disappointed. On the bright side the car is very smooth, quiet, and feels very nice. It’s a shame that It’s giving such electrical issues at such low miles.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Disappointed in Toronto

MJ Canada, 05/07/2023
2023 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
11 of 11 people found this review helpful

Love the look and comfort of our first SUV. Also find the 2.5 liter engine to be perfect. It lets us merge onto the highway with ease and has been surprisingly good on gas. Unfortunately, there are some serious drawbacks. Our last sedan had a driver’s memory seat. I really wanted to move up to a Lexus so I convinced myself that we could do without this feature. Big mistake on my part! ……and on Lexus as well. I guess that old saying… “ You don’t know what you’re missing until it’s gone”, is true. Secondly, the back of the SUV gets really dirty. It almost seems to attract dirt. Don’t know why? Anyway, we are not at all happy to dirty our hands every time we put stuff in the trunk. A power tailgate would have been really nice. And speaking of trunk, it is a tad small, but I guess we will manage.

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1 out of 5 stars

Mistake

Momomiss, 09/03/2022
updated 03/08/2023
2022 Lexus NX 250 Premium 4dr SUV AWD (2.5L 4cyl 8A)
18 of 19 people found this review helpful

Standard features are lacking such as a power tailgate or beeping sound when backing up. Instead it has standard bothersome fancy push door handles to get out and standard no flat tires Ugh!!! Too many annoying safety features too. This purchase was a mistake for me. At least there are comfortable seats while I ride out this purchase before I can trade it in without taking too much of a loss.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Safety Features

M. Nawaz Khan, 08/17/2022
2022 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
24 of 26 people found this review helpful

I am 77 years old and had Lexus UX 200 base model that had very good safety features. I upgraded to NX 250, 2022 base model hoping it will have all the features of UX 200 and more. Very disappointed that it does not have the basic safety features like rear cross traffic alert and automatic breaking. It does not have Rear Camera Detection RCD, Intuitive Parking Assist, Parking Support Brakes PKSB, It does not have sensors to help parking and basic view on sides, front or rear to tell me if I am too close to an object in front, rear or sides. Very disappointed. I wish I had not blindly trusted Lexus name.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Beautiful look, comfort 100%

Jessica Montoya, 08/10/2023
2023 Lexus NX 250 4dr SUV (2.5L 4cyl 8A)
3 of 3 people found this review helpful

I do love the Lexus product. It was hard to find one that matched my needs. However, I would recommend the 350 instead of the 250. The feel is more stable and power a different level.

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