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Used 2023 Lexus LS 500 Consumer Reviews

4.1 out of 5 stars
49 reviews

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We have a limited number of reviews for the 2023 LS 500, so we've included reviews for other years of the LS 500 since its last redesign.

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Pros
Cons
3 out of 5 stars

Reliably good car but terrible technology

Brian porter, 06/02/2022
2018 Lexus LS 500 4dr Sedan (3.5L 6cyl Turbo 10A)
9 of 11 people found this review helpful

This is my 4th LS. Besides the expected quality and reliability, this is a fun car to drive. Not as velvety as the prior 3, but smooth enough for the added driving experience. Seats and cabins are comfortable. Now to the horribly unreliable technology. The worst is the voice recognition. It's utterly worthless. The process to navigate through the various functions is dangerous because of the poor design, but it's flaky nature makes it even more dangerous. The climate control is awful. The foot under trunk sensor has worked twice and both times I didn't mean to make it work. Its never worked when I've tried. And the anti collision sensors are WAY to sensitive. I've pulled up to shrubs in a parking lot a little quick and the car unexpectedly slams on the breaks and sounds an alarm. Scares the crap out of you. If they could just dual in the technology the car would get a 5 from me

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1 out of 5 stars

LS 500 Lexus

Abdullah Rashid , 06/08/2022
2018 Lexus LS 500 4dr Sedan (3.5L 6cyl Turbo 10A)
26 of 35 people found this review helpful

I have a LS 500 with luxury package and the noise from the inside of car was unbearable. Took it to dealership in Houston Sterling McCall Lexus and they informed me that the noise maybe the sunroof and they would need to break it down and charge me 1500 to see the problem. Now that extremely unheard and since it their flagship and with luxury package they should have done it to find out concerns with dual sunroof and the future problem with other models. Also it should be something covered under warranty since it structural concerns and not wear and tear. They refuse to do the job without charging me for the work.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Turbo Lag

Phil McKinney, 11/11/2023
2019 Lexus LS 500 4dr Sedan (3.5L 6cyl Turbo 10A)
4 of 4 people found this review helpful

We have a2019 LS 500 that has a hesitation when I push the accelerator. This is the 7th LS series we have had. We still have an LS 460 that goes when I push the accelerator.

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2 out of 5 stars

No longer felt like an LS

Sttico, 06/11/2022
2021 Lexus LS 500 4dr Sedan AWD (3.5L 6cyl Turbo 10A)
9 of 12 people found this review helpful

I've bought Toyota-made vehicles since 1972, including a 1999 GS300 and 3 LS cars. Loved them all and was very disappointed test-driving the 2021 LS 500, which lost many of the things I loved about the LS: no touch screen, no powerful V8, now slow off the line, ride no longer great, fake vroom engine noise. I reluctantly opted for a BMW 750 series...not as great as my former LS cars but lots better than the 2021 LS in my opinion. Thanks

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Soft not firm with a few issues

Ygrmystrr, 01/06/2021
2019 Lexus LS 500 4dr Sedan AWD (3.5L 6cyl Turbo 10A)
5 of 6 people found this review helpful

I leased the LS 500 after owning the typical Germans, primarily for its quality reputation and to avoid the pricey German maintenance. Here are my items for consideration, the moonroof is not quiet with wind noise, which I took back to the dealer and had the same issue with a test car. The rear seat backs do not fold down, limiting cargo space. The trunk opening is very small and makes it difficult to load items in the back of the trunk. No spare but it does have run flat tires. The windshield wipers need instructions on different steps to take with the ignition in order to replace blades. As others have stated, there is a turbo lag with hard acceleration. I don’t like the lane keeping feature as it is very tiring as it tries to stay centered. I miss my Porsche Cayenne

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4 out of 5 stars

Expensive sedan low creature comfort

Average joe, 03/03/2019
2019 Lexus LS 500 4dr Sedan AWD (3.5L 6cyl Turbo 10A)
14 of 20 people found this review helpful

Overalls nice and stylish. Compared to its v8 predecessor noisy and slow acceleration with only 1mpg improvement in fuel economy even in economy mode. No good light in trunk. No light in glove compartment. Single internal glove box so very little storage.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

"2018 Lexus LS 500 AWD Luxury"

Murphy S. , 04/27/2024
2018 Lexus LS 500 4dr Sedan AWD (3.5L 6cyl Turbo 10A)
3 of 3 people found this review helpful

I have had several Lexus LS series cars, and the 2018 LS 500 AWD is very nice however, the ride could be smoother especially considering I have air suspension. I also think the front headroom could be more, but it is adequate. Besides this the car seems very good but time will tell as far as the long term, reliability and maintenance cost are concerned but being a Lexus and the Flagship there should not be any major issues. I have not experienced the car in snow but being AWD snow should not be a problem, but I think the car would be better with a spare tire opposed to run flat tires but run flat tires seems to be where many luxury car manufactures are going now. The Mark Levinson Sound System is great as is the workmanship in general. As far as the V6 Twin Turbo engine is concerned it is ok but the V8 in the past LS 430 and LS 460 was much smoother and seemed to have more power even though the LS 500 is rated with more horsepower and torque. Lastly, a pre-owned 2018 Lexus LS 500 is a great value as was the case when it was new compared to other luxury cars from Mercedes, BMW and Audi.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Still a great car!

Veronica Y., 07/20/2022
2022 Lexus LS 500 4dr Sedan (3.5L 6cyl Turbo 10A)
3 of 3 people found this review helpful

After reviewing cars in the same class, still come back to the good old LS, for the quietness in the cabin, soft ride, understated style and superb workmanship.

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2 out of 5 stars

No go......

Dave G, 11/15/2019
updated 11/16/2020
2020 Lexus LS 500 4dr Sedan AWD (3.5L 6cyl Turbo 10A)
42 of 67 people found this review helpful

Let me preface my remarks by saying I am comfortably familiar with the Lexus line, having owned a 1998 LS400, followed by a 2007 LS460. When it came time to trade in my LS460, I naturally looked at the LS500 series. The car drives like a dream. The deal killer was the touchpad infotainment system. You knows it’s bad when the salesman has trouble navigating the menu. It’s a terrible distraction when driving and is frankly unsafe to operate when actively driving. ......Lexus you lost a long time customer. I bought a BMW. Change out your touchpad and I’ll consider coming back....

Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Entertainment/Navigation System is DREADFUL

Paul, 01/13/2021
2019 Lexus LS 500 4dr Sedan (3.5L 6cyl Turbo 10A)
7 of 10 people found this review helpful

Having owned Lexus"s of the past, there is no way to get this navigation system to work easily. It is IMPOSSIBLE and needs some updating to s touch screen. The car is a good car otherwise, but super overpriced. I traded in my car with 6200 miles after the last attempt with the navigation system.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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