Dash board is made of poor quality material. Many of owners are complaining, that they have cracks, because of hot and cold weather. 2.5 6 cylinder engine has poor MPG. Rear seats area has poor leg room. Extremely poor customer service.
The engine had to be repaired which doesn't speak well of the engineering. However, it was a recall and paid for by the dealership. But I have had to replace the mother board at the cost of $2,000.00, the brake calipers which locked up, it leaks fluid on my garage floor and now they say I need all new axles.
I've owned by IS 250 for 8 years now and I have literally only put gas and oil in it. Nothing has gone wrong. I do the various required maintenance (at 30K miles, and so on), but it's been a great car. The dealer just wrote me a letter asking if he could buy it back and I honestly can't come close to being able to replace the car with something half as nice for the same price. It's a keeper.
I have owned 3 Lexus's my fist was a 2003 is300 i absolutely loved that car. This car however i don't care for as much. I have had many issues with this car, first the airbag harness cost me 2500 due to a airbag light, the second my rear passenger axle went bad "cost me 1000" now my exhaust has a leak and it's loud and the door trim is coming off and the window makes a loud noise and is slow when you roll it down. No more IS's for me unless it's the 300 again. The interior is smell im 6ft and it just not that comfortable. I like the way the interior looks but like i said unfortable. I have to push the seat all the way back and all the way down to get where i want and no head room.
Update: sold my lexus burning 2 qts of oil a month when i sold it. Def not happy about it but it never broke down on me. This is250 was def not like my is300 or my es330.
I have a 2008,bought it with 75k. I now have with 99k miles. The navigation system went out, 1800 dollar repair. You need the screen to control A/c radio etc. Touchscreen just stopped responding one day. For a luxury vehicle electronics should not break after 6 years. At 99k started to overheat, mechanic said there was a crack in the engine head. this vehicle was babied. If this was a kia or lower end car I could understand, but this is a more expensive vehicle because we expect better build quality. If your going to use the same quality standards as a Ford or Kia then don't expect top dollar for your products. The dealership told me the nav system is very common to break.
Comfortable, classy, good pick up
Better build quality, I shouldn't have to replace internal engine parts with less than 100k or have to replace a whole nav system just to operate the a/c and radio. Build things that last and we will pay top dollar for them.