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Used 2023 Kia Telluride Consumer Reviews

3.5 out of 5 stars
49 reviews

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3 out of 5 stars

Glitchy Tech, Seat Issues

tex.mom, 08/21/2023
updated 08/22/2025
2023 Kia Telluride SX-Prestige X-Line 4dr SUV AWD (3.8L 6cyl 8A)
25 of 27 people found this review helpful

UPDATE: I've now been driving the Telluride almost 3 years, and the previously mentioned seat issues continue. We've had it "fixed" but it's not fixed. I was recently stranded in a parking lot in the 100-degree heat because I could not get the seat to budge under any profiles, including deleting and creating a new one, and the seat had moved all the way back so that I couldn't comfortably reach the pedals to drive. After nearly 20 minutes of turning the car off/on and trying all the settings I gave up and had to drive it home that way, not feeling very safe. Later it magically reset, as usual. Super annoying issue that would prevent me from purchasing this model again. OLD: Purchased new about 10 mos. ago, and about 4 mos. in started having weird tech issues. Mildly annoying that the sensors get dirty and pretty quickly shut down the safety features. More annoying that the suv frequently won't start when I jump in on my way to work because it can't perceive the key, which is in my purse, inside the vehicle, where it always is. That's not a super fast fix either, it refuses to start persistently some days, even after it makes me dig out the key and touch it to the start button, etc. Most annoying, the user profiles get randomly corrupted and have to be deleted and created again with all the settings re-done. So when I least expect it, I jump in and my profile is suddenly not working, seat won't adjust into place, and in fact, won't move at all on that profile any more. Or it repeatedly jumps to the wrong profile when I keep trying to set it to mine, or stops connecting to my phone, etc. I find myself often having to restart the vehicle several times in a row to get it to stop glitching. Now, this is not a glitch per se, but have also discovered if you barely hold down the unlock button, the vehicle will chirp twice and immediately roll down all of the windows. So I'll be walking away from the parked suv when the button is suddenly pressed inside my purse (I guess?) and I have to go back and put all the windows back up.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Mistake of my life

Thuan Vuong, 01/20/2023
2023 Kia Telluride SX 4dr SUV AWD (3.8L 6cyl 8A)
75 of 90 people found this review helpful

First of all this is my new Kia, it 2023 Telluride, had it for 2 weeks windows crack wtf.. bring it back to dealer they not fixing it, called office corporate they said go back to dealer. Back and fourth no body take care. Brand new car how could window just crack without driving, it was park in our driveway. Save your money and go somewhere else. Please stay away from Kia. There have the worst customer service in the industry’s.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

If you want to tow, don't buy; otherwise very good

Brian, 07/27/2023
2023 Kia Telluride SX-Prestige X-Pro 4dr SUV AWD (3.8L 6cyl 8A)
23 of 27 people found this review helpful

When you read the professional reviews, they tell you it can tow 5500 pounds when you get the X-Pro or X-Line models. However, no wiring harnesses are available, so you can't even tow 1 pound. Other than that, the vehicle is wonderful. I was driving for about an hour and all of a sudden, the lower lumbar support started inflating by itself, it deflated it. Turns out it will give you a back massage using the lumbar support every hour (or half-hour, or not at all). Here I thought I needed to take it in for service. Even the salesman didn't know anything about it, I had to google and tell him that it does this.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Never again!

Miranda p, 01/08/2023
2023 Kia Telluride SX 4dr SUV AWD (3.8L 6cyl 8A)
79 of 97 people found this review helpful

I bought a 2023 telluride. Loved it but it was towed two times within the first month of ownership. Traded it. Done!

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5 out of 5 stars

Great SUV

Bob Levy, 11/17/2023
2023 Kia Telluride SX-Prestige X-Line 4dr SUV AWD (3.8L 6cyl 8A)
12 of 14 people found this review helpful

Purchased a 2023 Telluride, the SX Prestige Package and added the X-Line.Just turning 8K miles and it's running great no problems.I also requested a hitch, but it was taken off the order because KIA wasn't providing the wiring harness due to fires, so no hitch. I start digging and find out that a new hitch and wiring harness is now available from KIA plus fascia for the bumper where the cutout should be, Also there is a replacement power latch, which will not allow the tailgate to open by itself, I tried to get the new latch but was told that it was included with the new wiring and tow package and you cannot buy them separately. I was quoted $798.00 for the complete tow package and abou 4 hours of labor, so installed its close to $2000.00 and the dealer wouldn't budge on price after buying a $53K vehicle.So i contact a dealer and told them I would buy the wiring harness,if they threw in the replacement power latch for a penny. so I'm currently out about $148.00 which is no big deal,mission accomplished. So now all I need is to buy the hitch and my body shop will gladly install everything. While parts are very expensive it takes a little more digging to find a dealer who pricing products about 1 third of the cost. KIA part are marked up from the dealers at a whooping 50 percent.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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