Used 2023 Kia Telluride Consumer Reviews
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2023 Less than 150 miles and it needs repairs
2023 SX-P XLine. All of the warning lights are going off. I took it to the dealer and was told I needed to wait over two months for an appointment. No one besides an authorized dealer can work on the car. I was told by multiple Kia employees that this is to be expected. I believe this is unacceptable. Buy a different car. It’s a crap shoot on whether you get a good car or a bad one.
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Not worth the effort or trouble!
KIA will not stand by their warranty and try their very best to shift off the cost on to the customer. We had numerous items go awry on our new 2023 Telluride and some even covered under recalls. KIA did not stand by their vehicles and their dealership wanted to charge a fee to determine if a warranty should include grills falling off the vehicle, a rear bumper cover coming loose, and electrical issues. Walk away from KIA, no run away from KIA. After 4 calls to KIA customer service and getting no where, I'll be trading in my new KIA on a Toyota, I never had any issues with Toyota on warranty issues.
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- EX X-Line 4dr SUVMSRP: $41,39813 mi away
- SX-Prestige 4dr SUVMSRP: $38,99513 mi away
- SX-Prestige 4dr SUVMSRP: $37,99316 mi away
Tow mode but no towing available
KIA has indeed created a wonderful SUV with the promise of towing power, cooling, and weight up to 5500 lbs. Maybe. Unfortunately they have not (cannot?) design a wiring harness which allows you to legally hook up a trailer. 8 months after selling me a very nice vehicle with Tow Mode, KIA still cannot make the part that allows owners to legally use any trailer. KIA is well aware of the issue. See, for example, — https://tellurideforum.org/threads/the-2023-telluride-towing-saga-adding-some-data-and-pictures-and-its-not-great-news.13276/page-14 Buy one if you don’t care about being able to tow.
Pretty darn good SUV but poor service and support
My previous car was a Lexus GS350 F-Sport so transitioning to the Telluride is an adjustment for sure. Researched for two months thinking about the Highlander, Pilot, and RX350. Found the Telluride beat the competition in terms of price vs what you get. I've had the Telluride about a month now and it's a solid vehicle. Not as solid as the Lexus although it weighs an additional 400 pounds. Quiet and stable handling, more than adequate power. I like that the 3.7 engine is naturally aspirated and conservatively rated, that gives smooth torque curve and should bode well for reliability. I got the EX but am missing the front parking sensors, you have to move up the trim scale and pay more $$$ to get that safety asset. Tech is good but would like to have wireless CarPlay, you have to plug in to make that work. Not too expensive to get an aftermarket device for wireless though. Kia Connect mobile app is woefully slow, nice gimmick, have to subscribe to continue using that. Seating is really supportive and plenty of adjustment. Surprised that I can easily get about 24 mpg around town driving. Still clocking interstate cruising mpg but looks like 28 is in the cards. Second row seats are really accessible for a child seat or for our codger friends alike. Not regretting this purchase. Update: I've had the 2023 Telluride EX since February 2023. Great car all around and no problems. Good thing it's been reliable as getting service is incredibly frustrating. Both my local dealer service phones don't get answered and both have full emails. What a coincidence. After numerous attempts to call and schedule a routine service without success I finally drove to one of the dealers and guess what -- you have to call and make an appointment. Paid dealer retail for an oil filter and will do it myself. Wrote Kia corp asking how I should get service and they responded the dealers are all independent and Kia has no authority over them. Recommended I call the dealer. Great car if you are DIY person.
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X-pro can’t tow anything
I just bought the upgraded 2023 Kia Telluride Xpro because of the increased towing ability. This model is designed specifically for towing. First it doesn’t come with a trailer hitch. Apparently I have to pay to get that added. Ok. It’s a small expense, except that they changed the design so there are no trailer hitches that can be added. So this vehicle that is designed for towing doesn’t to anything! In addition the electrical towing harness has been recalled on the Tellurides so there isn’t any electrical hook up either. Second, they advertise a self leveling rear suspension. The vehicle doesn’t self level at all. When I asked about that at the dealer I always told “that’s not what you think”. It’s just a stronger shock and spring. So it doesn’t self level either. They advertise a gas consumption of 24/18 My Xpro only gets 19 on the highway and 17 in the city averaging a little above 18 overall. I have mostly highway driving. Pretty poor gas mileage. Maybe because it is geared for towing which I cannot do because of no trailer hitch.