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Used 2016 Kia Optima EX 4dr Sedan (2.4L 4cyl 6A) Consumer Reviews

3.8 out of 5 stars
15 reviews

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1 out of 5 stars

Unbelievably frustrated

Lucy Oldham, Nashville, TN, 09/25/2017
Kia Optima EX 4dr Sedan (2.4L 4cyl 6A)
23 of 25 people found this review helpful

I purchased a 2016 KIA Optima EX. Initially, I was very pleased with the car but the mechanical issues have changed my opinion. The car proved unreliable as the engine stalled multiple times and at times would not accelerate. The car's operation was dangerous having stalled while doing 70 mph on the interstate! I took the car in for service on 4 occasions, each time assured that "the problem is taken care of". The last time it stalled, I had it towed to the dealership and told them I thought the car was a lemon, I was scared to drive it and I wanted to trade it. So, I did for a 2017 Optima EX. It now has 22,000 miles on it and the same thing has started with the new vehicle!!!!!!!!!!!!! I called the same dealership today and spoke to the service department and was told once again "we have never heard anything like this". I said that is not true, you heard it from me about 7 or 8 months ago! So, here I go again...

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5 out of 5 stars

Kia Heaven!

Amber Abshire, Bellingham, WA, 06/05/2017
Kia Optima EX 4dr Sedan (2.4L 4cyl 6A)
6 of 6 people found this review helpful

I had honestly never considered a Kia before. I had a Scion XB for 8 years that I loved but was hoping to find a more "grown up" car. I started asking people I knew who had purchased new Kias what they thought and 100% said they'd buy a Kia again when they looked for a new car. I thought I'd just get an LX because I could buy it outright, until I drove the EX. It was so comfortable and beautiful and had literally more interior features than I had on the Lexus LS I had years ago. The sunroof is amazing, all of the dash instruments are easy to use and in logical places and easy to get to. My last car it was impossible to have a window open or cracked on the freeway without it making this horrible wobbling wind sound, this doesn't do that. I adore the heated seats and Sterling wheel and the tushy cooler is AWESOME. I also love that it knows I'm close and opens the mirrors and unlocks when I touch the handle. I have only one complaint so far after having this 7 months, if it's been raining and I open the trunk, the way it's designed allows the water to run off into the trunk when I open it which I find odd. For the price and warranty I honestly can't imagine a better car, my sister bought something the same year and paid way more and it has less features!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Lyft Driver: Im on the road 24/7

Kamran. S, New Plymouth, ID, 10/06/2016
Kia Optima EX 4dr Sedan (2.4L 4cyl 6A)
15 of 18 people found this review helpful

So I traded in my baby a 14' Chevy Camaro for this 16' Optima EX ( New Horizon Blue color) 2.4 liter 4-cyl. I simply needed 4 doors to drive for Lyft Full time. So far I have had this car for about 3 weeks I purchased the car with 150 miles on it and now have around 2500 miles on it already :/ This was my first "Brand new" car. What I like about this car is the styling Im 28 years old and I dont feel like grandpa pulling up to an event or to someones house. I get daily compliments on the car from the ladies they love the sporty high-end look and the light colored leather interior feels like a benz/beamer on the inside. I spend alot of time in this car Gas mileage is ok I get right about what the car is rated to get. I was not getting as great gas mileage and power until I switched from 87 to 89 octane gas... I know every one says it doesn't make a difference well that may be true for you. I am a Car guy and I can definitely tell the difference, and trust me its not placebo. The 2.4 at first drive did seem a bit sluggish compared to the Accord and the Legacy the other 2 cars I was comparing. But throw it in sport mode but keep in in Drive dont use the sport shift/manual mode it really doesnt help actually makes the car slower from gears 1-3. The only time I felt a benefit was when I drove up Mount Lemmon in Arizona (steep hills/Winding roads) Thats when having control of my shifts really helped but other than that stick to Full Auto/ Drive. I picked the optima because of the obvious Warranty benefit. Also they have some really good service I called to set up my road side which I recommend you do when you buy the car to prepair incase of assistance you dont have to spend 30 mins giving your personal info as your stranded. My only hope or Con was that I wish Kia gave this optima some more hp and low end torque without having to drop 30+ grand to go with a SX-L. And also after driving lirterally all day the seats feel very uncomfortable. And im an average body type I am 5'11 Athletic and about 180 pounds.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

More that I bargained for.

Reggie Moore, Houston, TX, 12/04/2016
Kia Optima EX 4dr Sedan (2.4L 4cyl 6A)
5 of 5 people found this review helpful

This car is my first buy in 18 years and I love the value technology fuel economy warranty and dealership experience. The reviews by reputable auto evaluators (i.e. Edmunds) have been spot on. I would gladly recommend trying out the Kia Optima experience.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Mama mia - I love my KIA

Joe Panozzo, Meridian, ID, 06/08/2016
Kia Optima EX 4dr Sedan (2.4L 4cyl 6A)
11 of 13 people found this review helpful

We bought our KIA LE s fairly loaded - Leather seats, moon roof etc., Plus so many on line criticisms, but not so much by owners, so I thought there might be some issues down the line. We got a great deal and the buying experience was just about perfect. And after almost three years it has performed flawlessly. Only one trip to the dealer, and that was a great experience. I really like to lay back in the leather seats and look out the panoramic sun/moon roof at night.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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