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Used 2020 Jeep Wrangler Consumer Reviews

3.5 out of 5 stars
77 reviews

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We have a limited number of reviews for the 2020 Wrangler, so we've included reviews for other years of the Wrangler since its last redesign.

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Pros
Cons
5 out of 5 stars

Would've Bought One Decades Ago, Had I Known

Craig B, 06/20/2023
2020 Jeep Wrangler Sport 2dr SUV 4WD (3.6L 6cyl 6M)
0 of 0 people found this review helpful

Like the title says, had I known how great this car is, I would've bought one (and more) decades ago. I've always been a fan of small cars, so drove around in VW GTI hatchbacks and Honda Civic hatchbacks when I was younger. When I got older and more kids, I enjoyed driving around in our GMC Acadia and Toyota 4Runner. 18 months ago, we started getting into stargazing and hiking, so I wanted to get a real off-road vehicle that I didn't have to worry about going anywhere I wanted. I had just sold my old manual VW GTI and wanted another manual car. And I love driving with windows open and top down if I can get a convertible. Looking for something that met all these preferences, I came to one and only one conclusion: the 2-door Wrangler with a soft top and manual transmission. I bought my 2020 Wrangler Sport 2-door from Carvana 18 months ago without ever driving a Wrangler, just because I was confident it could handle the utility I expected from it. From day one, this car feels like what I expect an SUV to be. Say what you will about rough ride on roads, but this is an SUV, through and through. I've owned a half dozen 4x4 SUV's in my life, but I have never had one that was so simple to switch between 2WD and 4WD modes before -- it's as simple as shifting gears. This year, as the JL Wrangler, has the perfect combination of primitive SUV functionality and tech -- everything is manual, but it has a backup camera and bluetooth. I can add or change anything I want -- I mounted a customizable phone/tablet/anything mount directly into the top of the dash and can pop my iPhone, iPad, or even dedicated camera in it in a minute. I can get a kit to add SiriusXM to it with antenna that mounts to the top of the rollover cage. I can legally fold the windshield down for open driving or remove/replace the doors if I want. Driving with the top fully down is like riding a motorcycle without a helmet. But, you can fold down just the front of the top in a minute or two. Full fold-down takes 3-4 minutes. Being open like that, you would think you have no place to put your valuables if you park somewhere for a while. Well, aftermarket to the rescue: we installed a sizable lock box on the tailgate swing door, so even if it's wide open in a parking lot, nobody is getting into the lock box. With the manual and V6 in the 2-door Wrangler, this thing flies faster than practically any other car on the road, except full-on sports cars, so you have no problem doing what you want on any road. Every time I think how would I do something with my Wrangler, there's an answer somewhere. This car really is well worth the price, and it will never let you down. No car is perfect, but the Jeep Wrangler is very close.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love it so far!

AromaRN, 01/05/2020
2019 Jeep Wrangler Unlimited Sport S 4dr SUV 4WD (3.6L 6cyl 6M)
0 of 0 people found this review helpful

I am really enjoying being in a vehicle that sits higher! I am happy with the way it handles in the city and on the freeway. Remember, it’s a Jeep, so the suspension rides a little stiffer but it does ride smoothly on the freeway. Know that you will feel the bumps on city streets but also know that your suspension was built to handle it better than most other vehicles. I really like the mobile device integration. Jeep really does think of almost every little detail. I can’t wait to take it off road to tests out the 4x4 capabilities!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2020 Jeep Wrangler for sale near you
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3 out of 5 stars

Differential disgrace

Gus Roccaforte , 06/05/2024
2019 Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
0 of 0 people found this review helpful

I have a 2019 Wrangler with 50,000 miles on it. I bought it new I maintain it regularly when I first picked it up from East Hills Jeep. The front end was out of whack. They called it the death wobble after two times ringing it back. They finally fixed it now. 50,000 miles later the differential in the rear end broke and is not covered under warranty. Cost me over $1500 to fix that was made of plastic, which was the bearings who are made of metal with a plastic covering to hold them in place. I don’t understand why Jeep would put a plastic part in a transmission which carries such a load.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

A joy, but not worth the MSRP pricetag

Hoss, 05/26/2025
2019 Jeep Wrangler Unlimited Sport S 4dr SUV 4WD (3.6L 6cyl 6M)
0 of 0 people found this review helpful

We bought our 2019 Jeep Wrangler JL Unlimited Sport S with the 3.6L after my 2001 TJ Sahara finally rusted apart after 22 years. Overall we're happy with it. There are some quirks and imperfections that do not justify the $30k+ MSRP. Pros: -incredibly refined compared to previous generations on the interior. -the Sport-S gives you all the basic creature comforts you'd expect on a vehicle in this day and age(power windows, mirrors and locks, climatronic controls, apple car play/android auto). -The 3.6L v6 engine is torquey & robust and gives you plenty(if not almost too much power for a jeep). Reviews are mixed on reliably issues, but we bought ours with 69k miles and we just hit 83k and haven't had any issues with the motor with just routine oil changes - The 8-speed automatic transmission shifts quickly and efficiently and rarely stutters and trips over itself during stop and go traffic. -The freedom panels give you the option to have an open air experience without having to fully commit to taking the entire roof off like on our old TJ. -Suspension is much smoother and comfortable than previous jeep models(keyword: "comparatively")! Cons: - the OEM sound system is underpowered. This is especially evident when you have the roof and/or doors off. Even with max volume you can barely hear it. -some of the external parts are cheap-feeling for a $30k+ vehicle. -the automatic start/stop mechanism is annoying/problematic. The Wrangler has 2 batteries: a main battery that powers everything except the start/stop system, and an auxiliary battery under the main battery that powers the stop/start mechanism exclusively. This is an example of poor engineering because when the aux battery inadvertently dies, it "poisons" the main battery and drains it. We learned this the hard way when the jeep tried to stop/start in an intersection and didn't have the juicie to restart itself, leaving us stranded in a busy intersection. We ended up buying an aftermarket stop/start bypass dongle that keeps the stop/start setting off(otherwise we'd have to manually turn it off every drive cycle which is annoying). Ultimately this is a product of over-engineering on Jeep's part. Overall, it's a great vehicle, just criminally overpriced(I think jeep has figured this out though, as their used prices have dropped substantially over the past 6 months).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

it's a jeep thing

mel, 07/26/2025
2019 Jeep Wrangler Unlimited Rubicon 4dr SUV 4WD (3.6L 6cyl 6M)
0 of 0 people found this review helpful

little wobble 2x since buying over potholes at 73 mph...easy fix...

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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