Used 2019 Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A) Consumer Reviews
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Beware of 2019’s
Brian Andrew, Pittsburgh, PA, 08/24/2018
Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)
582 of 608 people found this review helpful
On 06/11/18 I purchased a 2019 Jeep Cherokee Latitude Plus 4x4. On 06/21/18 I noticed the rear passenger taillight was allowing moisture in it resulting in condensation to build up inside the taillight. (Replaced under warranty on 08/22/18) on 07/08/18 - 07/09/18 - 07/10/18 I ran into an issue with the transmission shifting hard and then displaying a message on the dash that stated “service transmission, restart in park at zero speed” forcing me to coast to a stop and place the vehicle in park and restart it in order to have the transmission work again. (Diagnosed on 07/11/18 and valve body solenoid learn and performed quick learn under warranty) On 07/15/18 AppleCar Play wouldn’t launch on either my iPhone X or my partners iPhone 8 both operating iOS 11.4.1, the USB ports wouldn’t recognize either phones being plugged into them and then the transmission shifted hard while driving between 65mph-55mph to Cumberland, MD from Pittsburgh, PA through the Laurel Highlands. On 07/20/18 the radio went into theft lock mode while driving asking for a 4 digit pin and then the transmission wouldn’t upshift or downshift properly resulting in a message again flashing on the dash stating “service transmission, restart in park with vehicle at zero speed”. On 07/25/18 the vehicle bucked me hard into an interaction upon taking off from a stop light to the point where I put the vehicle in park and got out to check for damage bc I thought the driver behind me had rear ended me. On 08/02/18 the radio went black for about 3-4 minutes while driving then ran through its startup / loading screen as if I had just gotten into the vehicle and started it. On 08/03/18 the radio froze while driving displaying “please wait.....” in red in the middle of the screen and wouldn’t allow you to select anything on the screen. On 08/04/18 the radio randomly started making its own selections on the screen as if you were touching the menus and selecting things. The vehicle also shifted hard while slowing down around 35-45mph. On 08/07/18 the radio restarted itself after driving for about 10 minutes after its rebooted itself it again started selecting menus as if someone was touching the screen and making the selections. On 08/11/18 the vehicle again had transmission issues. When the cruise was set at 65 mph on a flat area of open road it rev’d up to 4,000 RPM and stayed that way for about 1 minute. It again hard shifted when taking off from a stop at an intersection. (On 08/15/18 the rear drivers side taillight began to allow water into the taillight resulting in a buildup of condensation. (Replaced under warranty on 08/22/18) 08/17/18 radio again restarted itself while driving and coming to a stop at a stop light. (finally got this on video occurring and a replacement radio is on order due to the radio not accepting an update that is available and the dealership feeling it’s an issue with the unit) 08/18/18 transmission shifted hard twice while driving up an incline on Donahue Rd driving between 45mph-50mph on my way from Latrobe, PA to Pittsburgh, PA. On 08/18/18 the drivers seatbelt became difficult to latch into the buckle and the dashboard would not recognize when the seatbelt wasn’t clipped in resulting in no warning message / light to display on the dash. (defective buckle replaced under warranty on 08/22/18) 08/22/18 Dealership takes measurement of oil due to concern of oil consumption and orders a replacement engine due to oil loss / consumption. An appointment is schedule for a new engine to be put in on 09/05/18 along with another leaking taillight to be replaced, radio to be replaced and the transmission to be looked at again. I am beyond frustrated with this experience and am asking that Jeep give me a replacement vehicle due to the effect the service history, engine replacement and not getting a resolution / proper diagnosis for this transmission yet will have on the resale of my vehicle down the road. I have all documents from my service visits as well as videos and pictures of things when they occurred and it was safe to take / record the issue/concern. This was my first brand new vehicle purchase and now I am questioning whether it was the right decision. PLEASE JEEP HELP ME! #Jeep #Cherokee #FCA
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Not been very satisfied.
Allen, Gig Harbor, WA, 04/02/2019
Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)
76 of 82 people found this review helpful
So I have a 2019 Cherokee Latitue plus with the 2.0T motor. This SUV gets up a lot faster than I expected. It is comfortable with good tech stuff. I am a former ASE mechanic so I have a pretty good idea of how things on vehicles work. We bought ours August of 2018, with in a month it started making a hissing noise from under the dash. Did not think to much at first, but it kept getting louder and louder. So shortly after that I got 2 recall notices in the mail, so I called to make an appointment. 3 weeks out, yes 3 weeks. So I said ok fine and while you have it for thr recalls please look into the hissing noise as by then I knew it had to do with the HVAC system. Took it in and what do you know the dealership did not order the parts for the recall! They did check the freon level and it was low. Took another 3 plus weeks to get the recall parts in and get that handled. Now about a month or maybe a little more goes by and the hissing noise is back. Took it back in, took them 2 weeks to find and fix the slow leak behind the dash. That was almost 2 weeks ago, and yesterday the check engine light came on! It's fun to drive but this has gotten old very fast! One more issue and I will be looking into the Lemon law! It may have 7000 miles on it now maybe.
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2019 Jeep Cherokee for sale near you
3 of 149 listings
- Latitude Plus 4dr SUVMSRP: $15,49893 mi away
- Limited 4dr SUVMSRP: $15,99825 mi away
- Latitude 4dr SUVMSRP: $13,50098 mi away
See all 149 listings
Just Returned From a Road trip.
Tchasman, Detroit, MI, 07/16/2018
updated 07/29/2019
Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)
15 of 17 people found this review helpful
I reviewed this vehicle earlier. I don't have any of the problems you see in other reviews. Even the maligned transmission has not been a problem for me. I had a couple of episodes of cold weather hesitation but no stalling. I can complain about the push button lock on the driver's door handle does not lock all the time. Fixable I am sure. I just got back from a 500+ road trip. Very comfortable. Got a calculated 34.77 Miles Per Gallon fuel mileage (miles covered divided by gallons replaced). That is with the 3.2 V6 with air on and one on-board. FCA, I think you need to have those EPA figures re-evaluated. All throughout the trip which was mostly rolling hill highway, I never went below an indicated 30 MPG average. Seriously what more can I say?
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Let me down
Em, Lynnfield, MA, 04/16/2019
Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)
16 of 20 people found this review helpful
I am 17. My parents and I thought this car would be a great investment considering it is a brand new(safe) car. I was thrilled at first the features are amazing, CarPlay, heated seats, heated steering wheel, google maps,etc. I never had much to complain about the way it drove. It didn’t accelerate very fast, but I never minded that. My continuous problem I had was the stalling. This vehicle stalled on me 3x making the same right hand turn. By stall I mean-engine gave out and I had to quickly move over to the side of the road with the force I had left, restart the car. This for me as a young driver was very scary and it could have been dangerous if someone took the turn behind me, and rear ended me. After I went to the dealership, they said my car was using more oil than normal which led to the car thinking it was suppose to shut off when the tank tipped on turns. Because of the obsessive oil consumption I now check up at the dealership every 1000 miles to make sure this problem does not happen again. This is so unnecessary and you should not have to do this for a brand new car. It’s an unsafe vehicle, but when I go to the dealership and make sure it’s okay I feel fine driving it, however, Chrysler has been useless in this situation and clearly won’t own up to their problems. Buy at your own risk. This problem is occurring in most of the jeeps that have the same engine regardless of model.
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1St Time Jeep Owner
Nancy S., Chicago, IL, 01/15/2019
Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 3 people found this review helpful
I love the look of the Latitude Plus with 4X4. I went with the 2019 because of the panoramic sunroof in all honesty. I’ve only owned the car a little over a month now, and the only draw back I have is the passenger front seat is totally manual. No power at all. I don't understand why. Other then that, I love it!!
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