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Used 2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT) Consumer Reviews

3.7 out of 5 stars
13 reviews

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2 out of 5 stars

worst car i have ever bought..

upset family, Melbourne, FL, 10/25/2015
INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
6 of 20 people found this review helpful

loved this when we bought it from the show room, drove great, first service they broke the right side mud flap & didn't say anything till I drove home & kept hearing a noise then I pulled over & looked underneath & saw it was barely hanging on, then after owning it for 1 year I noticed the second row seats showing some tears so I called the service department & they told me to hold off until my next appointment then they would have someone look at it then they did, & said it wasn't bad lets just keep and eye on it & now it's been over 2 years & the leather seats getting worse & they still say the same thing. I'm getting no where with this, but I have told all my friends not to buy from them & we will be trading this in for a different car here real soon & never getting an infinity again. Its really a shame :(

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

awesome!!!

Vanessa, Birmingham, AL, 02/29/2016
INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
2 of 6 people found this review helpful

It's a great car affordable luxury

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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4 out of 5 stars

Can’t get service on an older car.

Smith, Quitman, MS, 12/02/2023
INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
0 of 0 people found this review helpful

Loved my JX and nothing wrong until this year, 11 years old. The GPS Navigation system often can’t find a location. Tried to have it updated, was told that it’s too old. The driver’s side heat and AC can not be regulated and can’t be fixed, unless I want to pay almost $5,000. Was also told that the dealership will no longer give me a loaner car because my car is over 7 years old, although they kept my car for 11 days and still didn’t fix it.

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