Used 2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT) Consumer Reviews
Used JX for sale
2013 Infiniti JX35 - 95K Miles & we give up
AZ Jon, Phoenix, AZ, 06/03/2018
updated 06/04/2020
INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
6 of 7 people found this review helpful
Bought brand new and a short review after owning for 95K miles. Up to 80K miles the JX35 was reliable. As others have noted, the transmission is sluggish/underpowered, constant issue/recalls with passenger side airbag, and the gas mileage is horrible - we average about 17 MPG in the city and 19/20 highway. Key concerns up to 80k miles: 1. Replaced battery 4 times in 5 years with terminals connectors having been replaced twice, 2. Door mouldings routinely come apart making car noisy with lots of squeaks, 3. Driver and passenger visors repeatedly break ($200 each to replace at dealer) due to cheap parts, 4. Tiny driver kickplate led to hole in interior floor carpet and the dealer wanted $1,100 to repair, 5. Brakes have short lifespan 25k to 30k and need replaced; dealer quotes $375 for front pads - outrageous. 6. Terrible dealer support/lack of warranty support - Infiniti of Scottsdale, AZ is the worst. The service "advisors" almost appeared to be gleeful as they told us repeatedly that another issue with the vehicle was not covered under warranty during the supposed 4 year/60K warranty period. Between 80K and 95K miles is when we started having costly mechanical issues. AC died on us - $1,200 repair. Fuel pump needed replaced - another $1K repair. Two engine mounts needed replaced - another costly repair. We gave up at 95K miles and got rid of the JX35. All said, this is truly not a luxury vehicle - just buy the Pathfinder and save $10k-$15K. Or, if you truly want a reliable "luxury" vehicle go with Lexus or maybe Acura. NOT IMPRESSED WITH THE INFINITI JX35.
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Regret from day one driving it off the lot
So done, Deforest, WI, 12/13/2018
updated 06/13/2019
INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
3 of 3 people found this review helpful
Read the other reviews about constant repairs and lack of longevity then heed the warnings because they’re true. I purchased my truck from an Infiniti dealership. And have had constant repairs done buy a different infiniti dealership. Long story short: I’ve owned it for almost two years. I’ve put thousands of dollars into it “fixing” things that shouldn’t ever fall apart. At 6 years of age it has under 75,000 miles and has cost me more than any other vehicle I’ve ever owned. Most of them didn’t start to fall apart until 150,000+ miles. This is our second and last infiniti. The other one was a G35x that also fell apart. Just walk away or prepare to lose big with infiniti. Update: still putting big money into repairs and regular “maintenance”. No longer taking vehicles to dealership. Getting rid of both infinities and never buying again. The worst.
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Sophisticated Artistry meets cutting edge technology
mckinnoncity, Palm Bay, FL, 06/19/2012
INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
37 of 58 people found this review helpful
My wife and I think this car is awesome. Coming off of three consecutive Nissan Murano's we set out on a quest to find something "better than Murano." Spent several months shopping luxury cars and nothing was better than Murano. lincoln has "turn signals from ____ , cramped front passenger seat and you can't one hand it in a parking lot. That's where we started our shopping. Explorer and the other lincoln don't have flat floors on the passenger side front. Same with the FX. Volvo has insufficient arm rests... and limited inventory. Cadillac SRX was falling apart in the show room. MDX and jeep are nice, but their trucks. Finally a car that is perfect. Leave it to Nissan to figure it out.
Very happy customer
YN, Miami, FL, 05/24/2017
INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
2 of 2 people found this review helpful
General is an excellent car!!!
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Great family luxury crossover
e46, 01/06/2013
INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)
16 of 32 people found this review helpful
I fist saw the the jx at the 2011 La auto show and I loved it. Finally just what I needed something smaller than my armada than can fit 7 people in luxury. I was glad to find out it was in my 50k price range, so one year later we purchased it. We got fwd (I know should of got all wheel but it's drives just fine) with premium, divers assistance theater pkg. At first we took a look and drove the 2013 pathfinder which the Nissan dealer told us it's the Same thing as the jx. Well it's different. Not to mention the pathfinder interior is plastic fantastic! In conclusion we are glad we got the jx. We have put 6500 miles on it and not one problem. I highly recommend this crossover.