Used 2023 Hyundai Kona Electric Consumer Reviews
I love my Kona EV
While the EPA and Edmunds reviews say the car gets 258 miles between charges, I have never gotten less than 298 and, the majority of the time I get over 300. The car is "zippy" and responsive and, the best part is: it is not a Tesla:-) UPDATE: The Kona EV is a fabulous introduction to the world of electric vehicles. The EPA (and Hyundai) say the range is 258. I have gotten as many as 300 miles. The average American drives about 30 miles a day. The car is perfect for daily errands. I rarely charge more than once a week and, with a charger at home...life is easy. I am 75-years-old and I highly recommend the car for other seniors. Comfort, quiet, and numerous (standard) safety features. It is my way of thanking the planet for all the beauty it has provided for me during my life.
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Excellent Car
Took delivery in July, 2020. It's late February 2024 as I write this and so far we haven't found a single thing to complain about. A delight to drive. Bought a level 2 home charger to go with it. An overnight charge from 40% to 100%, costs a little under $6.00. Works out to approximately two-cents per kilometre to drive. I like to tell people "It's so cheap to run I can't afford to stay home!". Where I live virtually all our power is hydro-generated so we get the added bonus of creating a zero carbon footprint...well, for fuel anyway. Range has been very good too: We've travelled 375 km and still had a reserve of nearly 90 km left in the "tank". Not cheap to buy, but the government rebates took most of the sting out of that. Would I recommend the Kona EV? Absolutely!
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- SE 4dr SUVMSRP: $17,98821 mi away
- SE 4dr SUVMSRP: $18,25921 mi away
- SE 4dr SUVMSRP: $17,98821 mi away
Great small electric SUV.
We purchased the Ultimate in Sonic Silver. We love this little car so far. Comfortable seats, easy to drive, responsive with quick acceleration . Dash controls are easy to understand. Interestingly, when driving around town it’s really frugal with its energy use, regenerating on braking ( we keep it on level 2 in eco mode). We sold our 2011 Leaf, which was also a great car but the battery was dwindling. This is a wonderful replacement and with the increased battery life, we will be using this as our primary car:).
Was in the shop almost 3 months
I loved this car for the first 4-5 months before I received the message to take the car in immediately. Short version is after many wasted calls, I finally used the lemon law to force Hyundai to repurchase the broken car. A little better customer service would have saved them money and kept a loyal customer.
Hyundai's Great Value Proposition EV
I traded in a 2020 Hyundai Ioniq Electric for a 2023 Kona EV, as a recent Hyundai price cut and a new version being released later this year makes it relatively inexpensive to lease. This is a vast improvement over the very spartan Ioniq, which I had gotten because it was the least expensive EV three years ago that offered decent range. And while it was extremely efficient (more than a 200-mile range, far above the estimate of 170 miles), reliable and well-screwed together, the Ioniq screamed "penalty box" every time I drove it. What stunned me about the Kona is despite being a budget subcompact crossover, it is far, far better appointed than the Ioniq. The upholstery and cabin trim is less monochromatic and far more attractive. The sound system is significantly richer. The main screen and backup camera have much better resolution. It also has an extremely comfortable driver position compared to the Ioniq, which required cushions on the seat AND the center armrest for me to be even relatively comfortable. This is not a luxurious vehicle, but it is very comfortable for the driver and front seat passenger (it's a little cramped in the rear seating area). The Kona has much peppier acceleration and also rides much better than the Ioniq, particularly over bumpy surfaces. Rear passengers in the Ioniq were jostled around so much that some experienced nausea. Another issue I had with the Ioniq is the fact its decklid would scrape against the top of my garage door when both were fully opened. Despite being a higher-sitting vehicle, the Kona's hatch lid does not have that issue. And again, Hyundai's ongoing conservatism regarding the range of its EVs makes this vehicle an even better value proposition. On my first full charge, I wound up with a range of 300 miles -- nearly 20% higher than the 258-mile range Hyundai claims. That beats Tesla's Model 3 by about 30 miles, but in a vehicle that costs about $12,000 less and is less likely to have reliability issues. I expect this to be a very pleasurable next 36 months!
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Faulty heater/defroster after only 5,000 miles
After only 18 months and 5,000 miles, the heater/defroster became totallly inoperative (confirmed by my local Hyundai dealer). Even after installing a new heater unit, the dealer said the problem is still not fixed. Dealer techs seem totally unprepared to fix this problem, as allegedly it requires dissembling part of the dashboard to get at the heater unit. My experience in Portland, Oregon is that local dealerships do not have the technical expertise for substantive repairs on Hyundai EVs, and do not particularly want to do anything more than trivial scheduled maintenance. It seems bizarre that something as basic as a heater unit is so inaccessible for repairs. I owned 3 Hondas for 30 years, and never once did I have a problem with any HVAC system. The irony is that one of EVs' main selling points is the ultra-low maintenance needs, yet here in the first 5,000 miles my Kona apparently has a major failure in a critical comfort and safety system. The sad thing is that other than this problem, I actually love this car. But now, I wonder what else will go wrong in this supposedly ultra-low maintenance vehicle. It is prodoundly disappointing to have such a major failure this early in the life of this car, especially in this day and age when most new cars are extremely reliable in their low-mileage years.
Great Car
Great car now that battery issue resolved, ended up being a computer issue and not the battery.
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Bought it in May... haven't had it for 2 months.
I purchased a brand new 2022 Kona Electric in May 2022. I had a new job that would require a lot of driving, and figured it would be smart to go fully electric, while I wanted an SUV for my family. I loved the vehicle. Smooth handling, great touch, great range... BUT. At 2 months, and less than 1500 miles, I got a notification telling me to "CHECK ELECTRIC VEHICLE SYSTEM." I brought it into a dealership, where they did not seem to have any idea how to handle the issue. It took them almost two weeks to finally decide - the vehicle needed a brand new battery. However, the batteries are on a national backorder, and they don't know when I'll be able to get a new one. So now, despite leveraging my financial future for a brand new Hyundai, I am stuck paying for gas, driving a vehicle that doesn't suit my family, with no estimate on when I might be able to get that new car back. And when I do get it back, who knows how long it will run for this time, before requiring service again. Service that Hyundai doesn't seem to yet be equipped to provide. While driving it, I loved it. Excellent vehicle, safe, smooth, incredible comfortable. But unfortunately, I can't recommend it to anyone, and had to warn other potential buyers - UNTIL HYUNDAI SOLVES ITS BATTERY ISSUES, DO NOT INVEST IN THIS VEHICLE.
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The perfect compact EV
Almost 2 years in and I’ve loved just about every minute of it. My only gripe would be the charging speed. 75kW isn’t enough, but it’s not a deal breaker. Because of the incredible efficiency of this car my range is stellar. In the city my real world range is around 300 miles! On road trips when capping my charges to 80% I’m getting about 200 miles on a charge while hitting top speeds. That’s awesome for one of Hyundais first forays into the EV world and for the price, I am not complaining considering some cars are more expensive and only get around 225-250 real world in the city! That’s not even on road trips! Don’t underestimate this little EV! Also, some people say having the charge port in the front is bad, but I prefer it so much more over having it on the side in the rear like a gas car! I had a BMW i3 before this and having the charge port on the side rear was such a pain! I was constantly reversing and pointing in awkward angles… it was just bad. With it being up front I just pull straight into the parking space and I’m all set. I don’t think about it often and highly recommend a front end charge port! Other than that, not really sure what else I can say. It’s an amazing car and has a lot standard on the base model that make it worth it! Don’t pass it up!
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Great commuter Car
Our experience with the Kona is great, it check all the boxes to be a great commuter car. We leased it with no down payment and $23.000 in Rebates. And that's great because the residual value will be only 40% after 3 years. So try to negotiate the best deal :)
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LG battery malfunction in 2021 - do not buy!
Hello: We purchased this car initially because of its quick pick up. I would not buy this car again. After 2 months, the high voltage light came on, and it quit working. The whole EV battery needs replacing. It has the LG battery that caused issues in previous models. We are on week 3 with no ETA of a fix. Also, the value has dropped by thousands of dollars. Stay away from this hassle!
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Nice Small SUV, Huge Battery Issue
I purchased a new 2022 Kona and two months later, the electric system warning light came on. After a service department diagnostic, it was determined to be a malfunction with the electric battery. My Kona has sat at the service department for four months now awaiting a new battery, with no ETA. Hyundai HQs has agreed to buy back the Kona with no consideration of follow-on impacts. I’ve already spend over $2,000 for a charging system at home. Further, I will need to purchase another vehicle to replace the buy-back. Hyundai should facilitate exchanges to alleviate the stress for customers who have purchased these Kona lemons.
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Dead battery. Dead Car. Hyundai refusing to help
Car died completely with 5000 miles and had to be towed. Months into the ordeal, Hyundai refuses to communicate and take any responsibility. They continue to charge me for the dead car and will not communicate saying that their associates are too busy and maybe will contact me - maybe. This is after 1.5 months of call. They are [non-permissible content removed].
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Steer clear of this one if range is a concern
TL;DR: I would not have bought this car if I knew the range was 3/4 to 9/10 of the rating. Let me start by saying that the Kona is a great car. The Kona Electric, specifically, is not a great car. Be aware that when they say you get 258 miles on a "tank", you are going to get somewhere between 3/4 and 9/10 of that range on DAY ONE. I bought this car brand new. In the fall (40-60°F) I get 75% of the mileage estimated by the car. In the winter (30-35°F) I get more like 60% of that range. On a 75°F day I only get 90% of the range. Not to mention that, as with all electric cars, the range will decrease over the life of the battery. To clarify, I am not running the heater at full blast and expecting to get 260 miles. I can see when I change the heater setting that my estimated miles to empty changes. Here's my test: I'm leaving the heater at a specific setting, checking what the car estimates the miles to empty are, monitoring my miles driven, and checking again what the car's estimate is at the end of a trip. For example, several times I have driven 30 miles and "lost" 40 miles from the estimated range. The only things running besides the heater are trickle-charging my cell phone, connecting Android Auto via a wired connection, and playing music at a reasonable volume. This is on a highway at 70mph. If the car is expecting me to drive 55mph to achieve that range, then there should be an adjustment based on how I'm using the car. If I've been driving at 70mph for the last hour, it should know that I plan to keep driving at 70mph. Also, since the range decreases with decreasing temperature, the car should account for that in the estimate. Another thing worth mentioning is that when you get down in the 8%-ish battery range, it stops giving you a mileage estimate altogether. The car basically throws its hands up and says "Find a charging station immediately. Good luck!" Aside from the range issues, I have a few other complaints. -For one, the "traffic light camera ahead" notification is fine and dandy, except that it speaks over your music, and there's no way to turn the feature off. There is one traffic light in my city where it will repeat "DING! Traffic light camera ahead. DING! Traffic light camera ahead. DING!" for as long as you sit at the red light. Thank God I don't have that intersection in my daily commute route. -Why no wireless Android Auto on the premium trim? The baseline trim has wireless, but the premium trim has wired only. There's virtually no way to get a wired AA connection to your phone if it's sitting in the wireless charger slot (especially if you have a larger phone like my Pixel 6 with a bumper case). For my own use, I 3D-printed basically a triangular prism that tilts up my phone enough to let the phone's USB-C slot stick up enough to plug in a cord, but that removes the ability to charge the phone wirelessly. -The visibility out the back is poor. Test drive one to find out if this is an issue for you. The blind spot indicators on the side mirrors are helpful in this regard. -A test drive will confirm this for you, but if you're over 6 ft tall, this is not the car for you. Ok here are a few positives to consider: -The electric motor (in my tests, with factory tires) gets 0 to 60mph in under 7 seconds. It's snappy, and responds instantly to the gas pedal. This is one major benefit of electric cars; no gear changes, no injecting fuel, it just GOES. -The safety features are (mostly) great. The backup camera is good, and it will alert you if a car or pedestrian is crossing or about to cross when you're in Reverse. Lane assist, active cruise control, and automatically applying the brakes in certain situations; these are all options you can enable or disable in the menus or with the buttons on the steering wheel, and they all have their place. Lane assist has what I'd call "passive" and "active" modes, meaning that it will do as little as beep at you when you're crossing the line, or as much as nudge the wheel if you drift even farther. However, there are some annoyances such as the car alerting you not to merge, when you're in a two-lane-turn situation, i.e. there's someone next to you turning the same direction. It can't differentiate between that and merging lanes on the highway. Also, if you have an empty lane between you and another car, and you signal and then move to that lane, once you're in that lane but haven't turned off your blinker, it's a 50/50 chance whether the Kona will think you're about to side-swipe the other car. -It drives smoothly. It's not top-heavy (due to those heavy lithium batteries beneath your feet), and the wheel is responsive. I never feel like I'm not in control of the car (except, as mentioned above, if I have the lane assist turned on). Would this car have been worth $44,000 (including all the junk the dealership forces you to buy) without the $10,000 total I got from state and federal subsidies? Hell no. Is it a decent choice for $34,000? Sure, I guess, but I wouldn't have bought a Hyundai if I knew about the range issues. Personally, I doubt if any Hyundai brand electric car has good battery management.
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Size Matters
Good: The ride is fantastic- quick straight line acceleration is unlike any gas powered equivalent. Thee is some tire slippage under certain conditions. The battery range is overall great but the reported range of over 300 mi is deceptive, since it will decrease by at least 25 mi when you are using battery-draining systems (AC, heat) and makes planning long trips sometimes difficult. With the tax credit, the Kona is affordable EV driving. Bad: Cramped interior. I am 6 ft 3 in and have very little headroom clearance in the Limited (sunroof) trim. And the rear seat for adults is nonexistent. Lease End (48 months) Update: no mechanical problems with vehicle. Like all electric cars, needs more battery range. If car was bigger and range was 450 miles, would be a 5 star review.
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Kona Can
The car is everything I would hope it would have been. I drive 80 miles each way to and from work. In 8 months I have 30000 miles on the vehicle. Service and maintenance have been easy, it has been a pleasure to own
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anti-collision problem
After car wash anti-collision stay on at least 10 min. Take it to patriotic Hyundai can not fix the problem first time. Have to wait few day for quilfty tech to show up and try to diagnose the problem. And of course the answer is going to be no problem found. Second time light came back on while driving under the rain. set appointment and ask to make sure the tech was there. And i took my vehicle to the dealer tech did show up and nobody informed me or let me know to change the appointment. Very disappointed.Now have to wait 3 week for the tech to come back try to report the problem to Hyundai no answer. I don't think i will buy another Hyundai again.
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zippy car, good range
50k mile update! no issues so far. range is still the same. no motor / gear reduce noises. 12v battery dead replaced under warranty. over 10k miles ive averaged 4.3 miles per kwh. i would get a model y if given the choice now but at the time it was the best ev deal between on lot / 4500 off msrp, 7500 tax credit, 3k back finance and 1% apr.
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Electric bliss
Great car. Handles well. Comfortable ride. Base SEL. Nice well thought out interior.
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Battery
Kona battery died 2 months ago, still in the shop waiting for another battery on back order
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Spirited and reliable
Like: Driver's position, view. acceleration, handling, understandable instrumentation; range, warranty Disllike: 12 Volt battery (replacement @ 13K); back seat, storage, OE tires (replaced with Michelin)
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Surprisingly fun and well equipped
I was looking for an electric vehicle with range over 250 miles, and price around 40,000. The Kona limited is exactly what I wanted. It’s very feature rich, including air-conditioned seats which are amazing. The safety features like lane keeping and Geo fence and curfew and alerts if our teenagers are speeding are easy to use. I highly recommend the blue link, and this vehicle overall
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Maintenance is the problem!
I liked the car (Kona electric) originally, but after a serious brake failure with less than 3000 miles on the car, I was worried. At 8000 miles an electric system glitch resulted in the car being towed to San Leandro Hundai Kia repair shop. They held the car for TWO WEEKS with no communication, the car not being moved for that time. The app on my phone alerted me any time anyone opened a door or moved it, which was helpful to know they didn't do anything! I only got the car returned to me by threatening to sue. I was told they changed the battery (doubtful). THE MODEL FOR THIS REVIEW WAS NOT LISTED.
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Get a Tesla!
We leased a 2021 Kona Electric in May, 2021. The car is back in the service department for the 3rd time due to a ‘battery malfunction’. Hyundai is clearly in over the heads on EV technology and virtually no one can explain the issues. Their salespeople have little knowledge of the EV product line and the service department borders on inept. When asked what the issue is they merely inform us that the “computer had to be reset”. Needless to say there is obviously something else wrong with the vehicle given the number of times we have had to bring the car in because of malfunctions. The car handles poorly on tight turns and is also unsteady if you accelerate too fast. Simply put, the vehicle is inexpensive relative to Tesla because it lacks the necessary technology. Every simple repair requires you to bring the vehicle back to the dealership whereas Tesla can do most things remotely.
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Hyundai Kona EV.
Excellent vehicle with plenty of cargo space with seats folded down
Great first experience with electric
Except for reduced mileage and charging in cold weather the Kona EV is a great entry vehicle to the market.
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Nice car
Only 1 issue in 2 years and the dealer fixed it, maybe not in a good time, but they fixed. this car is really nice
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Please be aware !! Brakes & Heater issue!
I have the 2021 Kona electric prefer model. 2 negative issues so far!! Breaking system has a definite problem, and Hyundai should look at a recall for this problem. Never heard a sound when test driving or 1st 3 to 4 weeks after purchase. Then every time you touch your breaks you hear a “clunk” sound from the rear brakes! Took it to dealer, they had heard about it, but changes my brakes after 2000 kil. They said this will be a first trial doing this, but did not guarantee it will not come back. 3 weeks later the “clunk sound is back” Hyundai should seriously look at a recall on this problem as it is a pain in the ass to hear this “clunk” every time you touch your breaks on a brand new car!! 2. HEATER!!!! Took Kona in this morning September 20, 2021 for an inspection at 4000 kil and informed them there is not much heat in this car! On most regular cars them temp can go to 30 degrees then to HIGH. In the Kona the maximum temperature is 27 degrees with NO HIGH. I drove 15 minutes to get to the dealer and not much heat in this baby!! The mechanic came to see me and explained that yes the maximum is 27 degrees and NO HIGH, the reason is not to drain the battery to much!! He also explained the regular cars het their heat from the prestone system, but in the electric cars it is only an element that gives the heat!!!! Wow the wife who drives this car is going to LOVE this at -30 degrees this winter!!! But have no fear the mechanic told me” but you can start the car to warm it up before entering the car” I responded “hey dipshit even if the car runs for an hour before getting in it, at -15 to -30 degrees at the little amount of heat coming out presently we will not only still be cold, but will now have even less battery to use as in the winter the battery already drops quite a bit, and now we will have to let the vehicle run to try and get sufficient heat!! I can see it now the wife will be wanting me to get rid of the car the first real cold day we will have!! WAKE UP HYUNDAI, fix these 2 important issues, and the vehicle should be ok pending other things that may occur. If we can’t get enough heat to get through our winters, then stop sending electric cars to CANADA … send them to California where they don’t need heat !!!! The air conditioning system works fine!!!!! Bob in Laprairie, Quebec
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Nice car
Plenty of power, responsive but smooth handling, good safety features, more features than I need, but overall, a very nice car.
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Smaller than expected
I was a little disappointed when I saw it in person and test drove it. The compartments are smaller, and the drive was not what I was expecting. The acceleration is a little bit slow and the drive was not as comfortable as I hoped.
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Small and sporty
Good for those new to EVs. Handles well, 280+ miles on full charge. Full array of driver safety features.
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