2025 Honda Pilot Consumer Reviews
Pricing
Does not live up to the Honda name.
I've had the car for about a month and it's already been back to the dealer several times. Good: beautiful paint, rims and interior. Good fit and finish. Decent acceleration. Bad: numerous issues with the infotainment system. The system rarely connects with my phone wirelessly, forcing the use of a cable. Sometimes the ports won't charge the phone. The infotainment system "forgets" my phone, forcing me to re-pair. It also gives a blank screen at times. The backup camera also likes to stop working at times. The remote start has it's own personality and chooses when it wants to work. The fans for the ventilated seats are like the Kardashians: very loud but don't seem to do anything.
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Great SUV but!
The 2025 Honda Pilot Black Edition really caught my eye. I picked it up in Oct 24, and up until the first big rainstorm it was operating as expected. After the first rain test, I opened the driver's side door to find a puddle of water pooling in my floorboard. The dealership did their part and provided a loaner while they investigated the source of the water leak. The loaner provided was a 2025 Honda Pilot but more of a base model. I went to the store for groceries and when I opened the rear hatch, I observed water in the lower trunk space as well as signs of heavy leaking. My conclusion is that Honda is using a new company for its seals which are clearly failing to meet the Honda standard. I am concerned about my vehicle because even if seals are fixed, I am going to have to deal with the 2nd and 3rd order of effects from the initial issue.
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- Black Edition 4dr SUVMSRP: $45,762In-stock online
- Black Edition 4dr SUVMSRP: $48,000In-stock online
- Touring 4dr SUVMSRP: $45,207In-stock online
We miss the quality of the older Hondas
We got our Pilot 5 months ago and have put 6,000 miles on it since then. We’ve already had repair done for a recall and we are now having trouble with the clock being off by several hours. Each time we do a manual reset it eventually loses several hours. We were told it’s a computer issue that they won’t have a fix for until August, which is still another 6 mths away. We’ve always owned Hondas for their quality, but we are starting to question this purchase.
130 miles and it’s in the dealership with a loaner
I bought the 2025 Honda Pilot black edition after carefully shopping for a dependable 3rd row SUV because my 2022 Subaru Ascent is a Lemon. The Subaru had multiple major issues and repairs attempted before 23k miles. I was torn between the grand Highlander which was hard to find and the Pilot. I liked the look and options of the Pilot. I purchased the Pilot due to the availability. The first two weeks of ownership I barely drove it. I finally started to drive it to take the kids to school and 4 days in it illuminated multiple warning lights and shut off completely. The service lights were all related to malfunctions in the electric steering, lane control, cruise control, and collision braking. The radio display instructed to restart the vehicle and immediately take it to a dealer if the issues remain. We restarted the vehicle and the issues remained. We took it to the nearest dealer with 130 miles on the odometer and the next day I was told they think the battery failed so they replaced it. The fault was still present and they don’t know why but they are gonna order a main camera and try that. They have not offered us a rental car or loaner car and when I asked for one they said they can’t provide one. The dealership even suggested I pick up my broken unsafe stalling car and drive it to hike we wait for the part to arrive. Even with all the issues I had with my lemon law Subaru, at least I was provided a loaner car before the end of the day. I though by buying a Honda I was getting a dependable vehicle with “helpful Honda” service but I guess not.
I want my 2022 Pilot Back
I traded my 2022 Pilot for a 2025 Pilot. I have drive it for about a month now. I dislike the white noise they installed and have been told it cannot be disconnected. For people like myself that have tinnitus, the white noise makes it sound really loud and is very uncomfortable, so not a pleasant drive. Also not a fan of the 10 speed shifting especially when starting from a stop. I liked the design of the 2022 Pilot, just my personal opinion. And the tire noise is louder. This is my 3rd Pilot and my 2022 was my favorite by far. The 2025 is my least favorite, hoping as I drive it more I will find more to like.
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value