2025 Honda Pilot Consumer Reviews
Pricing
Does not live up to the Honda name.
I've had the car for about a month and it's already been back to the dealer several times. Good: beautiful paint, rims and interior. Good fit and finish. Decent acceleration. Bad: numerous issues with the infotainment system. The system rarely connects with my phone wirelessly, forcing the use of a cable. Sometimes the ports won't charge the phone. The infotainment system "forgets" my phone, forcing me to re-pair. It also gives a blank screen at times. The backup camera also likes to stop working at times. The remote start has it's own personality and chooses when it wants to work. The fans for the ventilated seats are like the Kardashians: very loud but don't seem to do anything.
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Great SUV but!
The 2025 Honda Pilot Black Edition really caught my eye. I picked it up in Oct 24, and up until the first big rainstorm it was operating as expected. After the first rain test, I opened the driver's side door to find a puddle of water pooling in my floorboard. The dealership did their part and provided a loaner while they investigated the source of the water leak. The loaner provided was a 2025 Honda Pilot but more of a base model. I went to the store for groceries and when I opened the rear hatch, I observed water in the lower trunk space as well as signs of heavy leaking. My conclusion is that Honda is using a new company for its seals which are clearly failing to meet the Honda standard. I am concerned about my vehicle because even if seals are fixed, I am going to have to deal with the 2nd and 3rd order of effects from the initial issue.
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- Sport 4dr SUVMSRP: $42,1052 mi away
- EX-L 4dr SUVMSRP: $49,6502 mi away
- Elite 4dr SUVMSRP: $54,9852 mi away
I want my 2022 Pilot Back
I traded my 2022 Pilot for a 2025 Pilot. I have drive it for about a month now. I dislike the white noise they installed and have been told it cannot be disconnected. For people like myself that have tinnitus, the white noise makes it sound really loud and is very uncomfortable, so not a pleasant drive. Also not a fan of the 10 speed shifting especially when starting from a stop. I liked the design of the 2022 Pilot, just my personal opinion. And the tire noise is louder. This is my 3rd Pilot and my 2022 was my favorite by far. The 2025 is my least favorite, hoping as I drive it more I will find more to like.
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Multiple lights sensor
I have a Honda Pilot touring 2025 it has 2,777 miles and its start shaking terrible and multiple sensor lights came up (low speed breaking, road departure mitigation, Collision Mitigation Braking system, Hill descendant control, Adaptive cruise Control, Electric Parking brake, parking brake not available, Trailer Stability Assist system problem,) After that the car stop and when I turn it on the motor start shaking and won't go on reverse or drive. After I called the dealer and they pick up they stated that it was the gas, I contact the gas station(I have the proof I place the correct gas) Shell in port St. Lucie Turnpike they also stated that their gas wasn't contaminated as per their report for that day and also, they have received no report for any other damage car on that day or subsequence days. They also ask me how many miles I drive after I place the gas it was 117 miles they also stated that if it was a gas problem it won't drive that far. I want to know if someone have had this issue because I already found a person with this issue, but they didn't write the last result mines I end up paying $935.00 for remove contaminated gas and clean the gas tank and they also replace another part. If someone has this issue, please let me know since I'm going to dispute this, I'm sure it wasn't the gas, and I shouldn't be paid for repair a brand-new car.
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Dont buy the 2025 Pilot Sports Modle
I purchased the 2025 Pilot sports model in July, a week later I have noticed water in the trunk I contacted the dealership Hendrick in Concord NC. and they took the car for two days and I was told its a factory seal and it was replaced, a week later same issue came back after a heavy rain. went back to dealership and they offer another Pilot same model. I had to pay more because accourding to them its concedered a use car even though I'm the customer and paid full price for a new car. few days later the same problem with water in the back trunk. Dont buy this modle.its a lemon. I contacted Honda corporation and I opened a case but I havent heard anything I tried to call twice and I was told someone will call me shortly and havent heard anything. really put a bad taste in my mouth. I'm sharing my story because I want to help correct this issue for the next customer, I want to be fair that the dealership of Honda of Concord have great staff and they are trying to assit. someone need to step up and resolve this issue because its nor fair to the loyal customers.