Used 2016 Honda Pilot Consumer Reviews
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Wish I never bought it
Robert S, 06/12/2018
2016 Honda Pilot Touring 4dr SUV w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
10 of 10 people found this review helpful
This car has been nothing but problems. 38k miles and just found out I need a new transmission (a $9000 replacement on a $46k vehicle after two years of ownership). They said the clutch was burnt and tried to blame it on towing (I have a towing package but haven't towed anything). All freeway miles and all maintenance done (more on that in a minute). It started chirping at 10k miles and finally, after two service visits, I finally schedule a ride along to replicate it. 2 minutes in, it was confirmed. I have also had problems with the stereo randomly having massive feedback (again, they replicated it but wouldn't do anything about it). Brakes are also started to shutter and I don't drive hard (again, all freeway miles). On top of this, the "recommended dealer service" is a full transmission fluid change, radiator flush, and major service at $1200 every 30k miles. Really? This is a Honda, not a Jaguar. Honda really blew it on the engineering on this one and have lost a customer for life.
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2016 Pilot is a Winner!!
Dustin, 07/20/2016
2016 Honda Pilot EX-L 4dr SUV AWD w/Honda Sensing (3.5L 6cyl 6A)
10 of 10 people found this review helpful
We have had our Pilot for a little over a month. We've taken it to Lake Tahoe, and around town of course. It climbed the mountains and handled the corners with ease on the way to Tahoe. I'm anxious for winter to come so I can test the AWD system as I head to the ski resorts. The vehicle is incredibly comfortable (I suppose that's subjective based on each person's comfort level), and the interior is very nicely laid out. I actually look forward to road trips since we have more room to spread out. We will probably have the 3rd row folded down 99% of the time. With that, there is a lot of cargo space in the back. There is even a fair amount of room with the 3rd row up. My wife and I have two young boys, and they it is nice that their car seats are far enough away so that they cannot reach each other. No more fists flying back and forth between the two of them as was the case in our '06 CRV, which we kept since it is a great vehicle in its own right. The touchscreen radio takes a little getting used to, but it is easy to navigate once you get the hang of it. We were considering purchasing a Tahoe or Explorer, but are very happy we went with the Pilot. We are looking forward to having the Pilot as our family car for many years to come.
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2016 Honda Pilot for sale near you
Showing 3 of 26 listings
- LX 4dr SUVMSRP: $17,595In-stock online
- LX 4dr SUVMSRP: $12,300In-stock online
- Touring 4dr SUV w/Navigation and Rear Entertainment SystemMSRP: $17,000In-stock online
See all 26 listings
Transmission getting replaced as I type on touring
Amanda P, 06/14/2016
2016 Honda Pilot Touring 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
16 of 17 people found this review helpful
I heard a chirping sound in my car the last 2 weeks & made an appointment at the dealership. They didn't know what it was, but thought it could be the transmission. They put me in a rental car & called today to tell me that they have to order a whole new transmission for the car!!! I just bought the car in October & this is such a disappointment! Do not recommend!
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Don't Buy if you want to pull the 5,000lb limit
Debbie, 09/15/2015
2016 Honda Pilot Touring 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
16 of 17 people found this review helpful
We bought the 2016 Pilot Touring thinking it would be a good upgrade from our 2013. However, even though they advertise that it will pull 5000lbs, all the towing equipment is extra, unlike our 2013. (We only had to put a electric harness on it.) First our salesman told us that the hitch, and harness are all separate add-ons now. Then we get a call telling us that the radiator has to have a special cooler installed for another $500. Guess what folks, they haven't made the cooler yet. We have been waiting since July for our new Pilot. It finally came on Sept. 3, but we are still waiting for Honda to develop a cooler for it. Of course the warranty would be void if you pulled without it. We love our Honda's but this ridiculous. Very disappointed with Honda this time around
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Concerned About Safety
Diane Larkin, 12/13/2015
2016 Honda Pilot Elite 4dr SUV AWD w/Navigation and Rear Entertainment System (3.5L 6cyl 9A)
16 of 17 people found this review helpful
After 6 weeks of driving the Honda Pilot Elite, I have a growing concern that the user interface to the electronics package may be a safety concern for drivers. I am very confident that Honda builds a safe vehicle in terms of physical structure, air bags and collision avoidance technology, but there is a "huge" distraction issue with the center stack of electronics (nav, audio, RES, cell phone). My concern is the drive must spend an inordinate amount of time interacting with the center stack touch screen. Is is very cumbersome and has many layers to accomplish simple tasks. To make it worse, after several touches on the screen, the finger prints show and if the sun hits the screen a certain way, you cannot see or read the information on the screen. I spend way too much time interacting with the screen when voice commands would accomplish the same thing in a more efficient and "safe" manor. The same principle applies to the RES (rear entertainment system). In order to play a DVD for a child, you must put the DVD in the center console, stop the vehicle, get in the back seat and use the rear control remote to start the movie playing. You cannot do this from the "Rear Audio" screen that shows on the center console. How inconvenient and dangerous (stopping on the side of an interstate highway) is this? What little voice activation has been provided by Honda is really useless. It is very slow and you usually end up using the touch screen which is not organized very well. I am really shocked at how little effort was put into the design of the electronics package. Again, this is a very "unsafe" system given the amount of time and effort the drive must expend at the expense of paying attention to the road!
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