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Used 2013 Honda CR-V EX-L 4dr SUV AWD (2.4L 4cyl 5A) Consumer Reviews

3.6 out of 5 stars
27 reviews

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1 out of 5 stars

Faulty A/C and Electronics

jlmedina, 04/22/2015
Honda CR-V EX-L 4dr SUV AWD (2.4L 4cyl 5A)
20 of 24 people found this review helpful

Bought a new 2013 from Whittier Community Honda. 14 months later a/c goes out & battery dies. After doing some research, both are known defects. Honda even lost a class-action lawsuit in 2013 for the a/c but never corrected the problem for newer models. Honda refused to repair a/c saying it's my problem. Honda should've at least warned me about the design flaw & problems so I could make an informed decision whether to buy or not. I had 2 previous Honda's. One had a recall that they never told me about & the other had a class action lawsuit regarding brakes that Honda again lost but they forgot to tell me. I don't trust Honda anymore especially Whittier Community Honda.

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5 out of 5 stars

Honda is the Best! Get a CRV!

Kayla Holler, Breckenridge, TX, 10/27/2015
updated 05/01/2017
Honda CR-V EX-L 4dr SUV AWD (2.4L 4cyl 5A)
8 of 9 people found this review helpful

It is beautiful, fun to drive, had good traction in rain and highway speeds+ and always looked beautiful. The seats and interior were easy to clean and always looked great on my 2013 CRV. The back seat is super spacious and so is the rear cargo area. I looked at all other small suv's and they never had as much room inside, especially in the back seat and cargo area. The only complaint I have is the road noise was louder than in a car. I was told that smaller SUV's are like that. I'm not sure I believe that, but in spite of the noise which is worse if the road is rough and at highway speeds and if your car needs an alignment, I could still enjoy my music from the fabulous USB plugins. I just loaded up a flash drive and plugged it in. Sounded great. I looked at newer models though, and we bought a new Civic and the newer models have a touch screen for music controls which I hate. The knob you could turn to quickly scroll through songs and albums worked much easier. The touch screen is a pain for finding anything and not getting sidetracked by accidentally touching the wrong spot. My CRV was a gorgeous blue called Mountain Air. I don't know why Honda doesn't make more cars in this color and make the Acura SUV's in that color. The newer CRV has a redesigned front which I do not like as well as the 2013 model and possibly the 2014. It is more of a snub-nosed look I find ugly. The interior is uglier, too, with more of a very dark charcoal kind of color with beige. I know that color is harder to keep clean because we have it on our new Civic. All dust shows all the time. The touch screen is more of a pain on the Civic to clean, too. Our 2013 CRV was easy to clean and always looked great. We got a super trade-in value for it because it still looked like new. I've never missed a car so much or regretted trading one more. I'd buy it back in a second. I have always owned American-made brands and always had problems with them, windows quit working, air conditioners quit, handles fall off, the vent louvres break, quit working, they just are not that dependable. Then, we bought an older, 1998 Honda Odyssey with high miles and to my surprise, everything worked! I could immediately see the difference in quality materials and design. Everything was quality built, no thin, cheap plastic like on my GM or Ford cars. I loved it. It drove and rode like a smooth-riding car, unlike a previous Pontiac van we owned which was more like a truck and soon had no working AC or windows. Fun in our 100+ summers. After owning the Odyssey, I decided the next vehicles would be Hondas. They are so ridiculously dependable. All reviews agree. Never go back to American made crap. Our friends work for a dealership that has GM and Ford and Chrysler. They get new vehicles every couple of years and we watch as they always have to have their new vehicles in the shop for ridiculous little things that don't work or quit working within weeks of getting their brand new vehicle. That doesn't happen with Honda. I value the five-star crash test rating (you'd be horrified if you knew what the other makers' ratings are....try one star front crash rating on Nissan Rogue for instance...and I value the dependability of Honda most of all. I hate breakdowns. With all the other old cars I have owned, I am practically an expert on what car noises, symptoms usually mean, but don't have to worry with a Honda. My other car, a 2003 Buick LeSabre Custome Celebration model with alll the bells and whistles for that year, has had problems with AC quitting, then mysteriously working again and lights not working, lots of fuse replacements, etc. Not fun. Mechanics I have talked to say the only work they usually have on Honda's is maintenance. Get a Honda and you won't go back.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

the grinder

Chuck, Addison, IL, 07/31/2017
updated 02/03/2021
Honda CR-V EX-L 4dr SUV AWD (2.4L 4cyl 5A)
4 of 4 people found this review helpful

Be aware of the grinding noise the car makes when starting. Dealer is not willing to fix the issue, Honda turns a deaf ear to this issue. Nice SUV but the grinding sound and no help from Honda, is a deal killer when I am ready for a new car. CRV runs good but still grinding

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

from GMC dealership.sales man honda was better buy

Tommy, Bothell, WA, 11/12/2017
Honda CR-V EX-L 4dr SUV AWD (2.4L 4cyl 5A)
4 of 4 people found this review helpful

bought from a GMC dealership, choice of either a GMC Terrain. 2013 or 2013 Chevy Equinox, and 2013 Honda. CRV-EX-L , all same year equipped equally, mileage close to each other. sales man directed me to Honda, saying it was a better buy. and better resale. you would think a GMC sales man would be try to get me to buy the Terrain. Right Choice made glad I picked the 2013 Honda. CRV- EX-L..

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4.13 out of 5 stars

the things no one tells you

bsturman, Chantilly, VA, 01/18/2015
Honda CR-V EX-L 4dr SUV AWD (2.4L 4cyl 5A)
7 of 9 people found this review helpful

When your stopped with your foot on the brake the car vibrates. Honda can't find anything wrong. Also if your car ever gets bumped on the front passenger side, there's a chance that your windshield washers won't work because the pump is right behind the bumper. Even though I see just a small scratch there, they said it was hit and that is what broke the pump. After 1 year and $250 I have a new pump. Hopefully no one else hits my bumper there or this could get expensive.

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