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Used 2017 GMC Sierra 2500HD Consumer Reviews

3.8 out of 5 stars
26 reviews

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We have a limited number of reviews for the 2017 Sierra 2500HD, so we've included reviews for other years of the Sierra 2500HD since its last redesign.

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Pros
Cons
2 out of 5 stars

Wanted to love it but....

D Bevis, 10/09/2021
2017 GMC Sierra 2500HD SLT 4dr Crew Cab 4WD SB (6.0L 8cyl 6A)
2 of 2 people found this review helpful

I really wanted to love this truck. Impressive interior, nice ride and loads of power in the Duramax diesel and excellent transmission. Unfortunately inside of 50,000 miles I have had to replace a NOX sensor, DEF injector, and had the fuel level sensor blink out and come back on 500 miles later. The worst though, is the REGENERATION problem. I have had the particulate filter regeneration mode come on 4x in the last 7500 miles. Twice it had to go to the dealer for a "manual" regeneration. The truck went into reduced power mode and left me pulling a trailer in the Rocky Mountains at 30mph up hills. Sadly it had the potential to be a great truck for towing and long distance driving but if it cant do what it is designed to do than its pretty much useless.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

GM Quality

Brad, 09/10/2015
2015 GMC Sierra 2500HD SLE 4dr Crew Cab 4WD SB (6.0L 8cyl 6A)
11 of 22 people found this review helpful

only 1700 miles on the truck and had it in the dealer twice for an oil leak. The oil pan has surface cracking, apparently acceptable to GM as it is on every truck. The wax coating on the frame can be easily removed by a fingernail and already has rust coming through mainly on the joints as if it was not applied properly or the coating method is simply insufficient. I actually bought 2 of these trucks and both have had paint issues. the 1st truck had the 3.73 axle, which has a poor tow rating of only 9200 pounds or so. this information cannot be found on the website and the website shows you cant even get the 3.73 with the gas engine. sunglasses holder is oddly shaped and won't fit regular sunglasses. the manual shift mode doesn't allow you to shift up when coasting downhill or something. the truck always seams to be down one gear lower than it should be when coasting and tow mode is off. the passenger tow mirror is very poor for visibility and doesn't show the side of my trailer as my f150 did. the led lighting is cool but there are wires that can get snagged under the bed rails. ride is more firm than previous models which I like. Ipod playback is horrible. very slow to respond and often doesn't work at all. dealer said it works fine. air conditioner lowers for phone calls which is cool. towing uphill isn't very good. the truck bounces between 2 gears, one which is excessively high and the other is to low to maintain speed.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2017 GMC Sierra 2500HD for sale near you
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2 out of 5 stars

Looks great till you start looking

Frosty, 08/24/2015
updated 08/27/2018
2015 GMC Sierra 2500HD SLT 4dr Crew Cab 4WD SB (6.0L 8cyl 6A)
11 of 26 people found this review helpful

I was coming back to the GMC family after spending 10 years with a Toyota Tundra !!!! Well first the headlights at night a terrible you better test drive it at night ?? Second the gas mileage is almost ridiculous, the tailgate doesn't fit properly it has a gap on the sides and everything gets dusty as I have a custom ARE topper . The sunglasses holder has to be for reading glasses as nothing fits . The seat will be wore out in 10 years as the leather is of poor quality. The SD car reader slot doesn't allow you to read trail camera photos?? This vehicle was designed for a person that wants to drive a truck not a real outdoorsman that would enjoy the usefull features we need and would use . 8/22/18 now the water pump failed this is ridiculous for a 3 yr old vehicle so much for the radio you now can’t program the radio also the power mirrors work randomly ? The motor is probably going out .

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Poor Quality Truck

Randy Shuck, 05/18/2016
2015 GMC Sierra 2500HD 4dr Crew Cab SB (6.0L 8cyl 6A)
7 of 17 people found this review helpful

The day I brought the truck home I noticed that the heater would not change from defrost.Then after a couple of weeks water leaked on drivers side front and back.All carpet had to be replaced.Then water leaked on passenger side.The truck has 3100 miles on it and has been in the shop 16 days.Im wondering what will be next.Its obvious GM dosent build a quality truck any more.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Can't drive at night,and WIFi jammed !!👎👎

Frosty, 11/29/2015
updated 05/31/2018
2015 GMC Sierra 2500HD SLT 4dr Crew Cab 4WD SB (6.0L 8cyl 6A)
11 of 29 people found this review helpful

Well folks I'm back we've been to the dealer 4 times the headlights are terrible . I asked the service manager to load his family up and take it for a spin as I hate to drive at night . The headlights are only producing 1250 lumens when they should be 2500 to allow for proper visual at night . Please give this vehicle a drive at night and try to turn onto a side road make sure you have the salesman in the passenger seat !!!!.The WiFi is always blocking your ability to use your smart phone as Gm is trying to sell WiFi packages should be illegal to jam your own vehicle ability to have a smart phone in the vehicle

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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