Used 2019 Ford Fusion Energi Consumer Reviews

Great car, terrible manufacturer support

We've have three Fusion Plug-Ins, and, when Ford discontinued the Ford Fusion Energi, we bought the 2020 off the lease. Ford announced last summer (2023) that the battery might explode into flame if you charged it. They issued a recall and had no solution for year. Now, if you bring the car to a Ford dealer, they will install new software that turns off the battery! That’s their solution: "You can haul around this heavy battery with your gas car because we’re not going to fix the electrical problem. We've got nothing. Thanks for helping us learn about EVs. Quality is job number, oh, I dunno, 16? Quality is a job, but it only applies to trucks. We sell a lot of trucks because of the 'Chicken Tax' imposed in 1964 on foreign trucks, but we don't have any real advantage in EVs, so, good luck with your battery car."