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Used 2017 Ford Fusion Energi Consumer Reviews

4.1 out of 5 stars
52 reviews

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We have a limited number of reviews for the 2017 Fusion Energi, so we've included reviews for other years of the Fusion Energi since its last redesign.

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Pros
Cons
3 out of 5 stars

Best ride from a car since I was a teenager.

Czech3, 04/01/2024
2017 Ford Fusion Energi Platinum 4dr Sedan (2.0L 4cyl gas/electric plug-in hybrid CVT)
0 of 0 people found this review helpful

It's a good car, with a great ride. It floats over the road, and that type of ride only comes with a heavy car. If you need to accelerate fast to merge, it has plenty of power that will push you back into your seat. It's a PHEV & this type of car has its pros & cons. The Pros are if you drive it very conservatively, you will get 2,000 miles from a tank of gas. The most I had from a tank was 4,000+ miles. There isn't much maintenance. I have 93,000+ miles on it and just replaced the rear disc brakes. I haven't done the front yet. The Electric motor does most of the braking while regenerating the battery. You don't change the oil every 10,000miles, as 80% of my driving has been on the battery. The more you use the battery, the less you use the gas engine, which means less maintenance on the gas engine and I might have 25,000 miles on the engine. It's best to replace the tires with the same tires it came with. I switched to a Consumer Report tire that was rated excellent for rolling resistance and LOST 8 miles out of a charge. That's 1 Con. Others are, in the cold weather, if you use the heat you will only get about 8 electric miles(Maybe). Even if you don't use the heat, cold weather will reduce your electric range. Another con is the constant 100% charge will reduce your battery's capacity over time. When it was brand new, on a hot day, without A/C I would get 26 miles on a charge, now I get 16 to 18 miles in the summer. The ride is the best since the "Land Yachts" of the 1970s.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great for around town car best in summer

Boris , 12/15/2023
2017 Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric plug-in hybrid CVT)
0 of 0 people found this review helpful

You can get away using electric on short runs.

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3 out of 5 stars

Good car overall but some frustrating issues.

Hilary , 12/31/2022
2016 Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
0 of 0 people found this review helpful

I have had this car for a year and a half. I bought it used in good condition. There are a couple of things that annoy me enough to write a review about and consider trading it in. 1. I bought the car online and did not realize the trunk space is a joke! The hybrid battery takes up nearly the entire trunk leaving no room for groceries/stuff. 2. The buttons for the gas and electric ports are extremely touchy and in a weird spot so I’m constantly touching them by accident and popping the gas and electric port covers open. 3. The electric plug in feature is a joke in the winter time and only gets about 2 miles in the winters where I live. Also, ground clearance is low so the car has a very difficult time in the snow. I only recommend this car for a summer commuter driver or if you live somewhere that it is warm and doesn’t snow much. 4. Acceleration is good and the leather seats are comfortable with decent leg room. 5. Does not come with an actual tire changing kit, I don’t recommend this vehicle if you live in the country as I got stuck waiting 4 hours on the side of the highway because I couldn’t change the tire since it doesn’t even have space in the trunk for a spare donut tire and comes with a ridiculous slime kit that is not adequate. 6. My recommendation for this vehicle is that it is a good commuter vehicle for someone who lives in a warm climate, does not need trunk space. Lives in a city as city fuel mileage is excellent. This is a nice looking comfortable car for city commuting in the summer. Beyond that, it’s not suitable.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

2016 Ford Energi Titanium is a Fantastic Value

Steve, Everett, WA, 02/18/2024
2016 Ford Fusion Energi Titanium 4dr Sedan (2.0L 4cyl gas/electric plug-in hybrid CVT)
0 of 0 people found this review helpful

We bought this car new in February 2016. The car drives & rides fantastic. The interior quality is great. The MSRP was about $42,000 and the dealer price was about $33,000. Washington State did not charge sales tax for electric & plug-in vehicles under $35,000 at the time. We also got a $4000 ferderal tax credit. So the initial cost was only $29,000. Similar gas only luxury sedans would have cost over $40,000. As others have said, the small trunk space is a disadvantage. But it holds our groceries just fine and will hold carry-on for two people just fine. We initially got 15 to 22 miles in the EV mode. It was better in the summer months versus winter. We live 30 miles north of Seattle. Currently the plug-in miles are down to about 10. Our average MPG over the 8 year period we have owned the car is about 75 MPG. We have had needed two medium sized repairs. A new throttle body and a new "engine off" pump for the transmission. The cost of these repairs was about $1600 each. This is a higher repair cost than I have seen for the Acuras we have previously and currently own. The average life of hybrid & electric vehicle batteries is listed as 8 to 10 years. With age of the car and the current reduced EV milage range, we are debating whether we should buy a new car or replace the motor drive battery pack. A new drive battery pack is $7,500. Refurbished battery packs are available for about $4,000. Change out labor is $300 to $500. The car has only 55,000 miles on it and is in excellent shape. Its trade in value is only $10,000 to $12,000. I'm leaning towards replacing the battery pack and my wife is leaning towards a newer car 1 to 4 years old - happy wife, happy life. We will probably regret having to go to the gas station more than once every 4 to 6 weeks.

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1 out of 5 stars

Short battery life

TNVol, 12/09/2021
2017 Ford Fusion Energi SE Luxury 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
0 of 2 people found this review helpful

Bought this car new in 2017. Drives great but battery now is only at 50% capacity after 5 years. How is EV the answer if it loses 50% of range over 5 years. That would be like a gas car initially getting 40 mpg then 5 years later getting 20 mpg. Warranty only covers total failure. First and last EV for me.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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