Used 2014 Ford Focus Consumer Reviews
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Trash
This vehicle has a recall on the the clutch so I went in and got it replaced and a few months later it failed anyway and I was stranded at a Taco Bell. Before this incedent it continued to have a shutter along with other minor problems. Not reliable, I do not recommend at all.
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love car hate quality
I Purchased this focus thinking it would have the same quality as my 2005 Ford focus everything has gone wrong with this car from the sunroof leaking to the battery needing to be replaced twice and you can’t do it yourself because you can’t get to the battery under the hood. The Ford dealer in Lumberton North Carolina the people are rude obnoxious many problems with the car. Ford has dropped the ball on quality.having many other cars had a 2005 ford focus. Loved it that focus had 219k on it when I got totaled hope the newer focus lasts as long..my 2014 focus has 45k on it. this car is great so far few minor issues.. ford charges you $60 a year to use the ford destinations app. the only other issue is dings and small dents you have to park the newer focus away from any other cars dents very very easy. needs body side molding with such thin/soft body panels....with the issues I still would recommend this car...
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- SE 4dr HatchbackMSRP: $5,99929 mi away
- SE SedanMSRP: $4,40124 mi away
- Electric 4dr HatchbackMSRP: $9,59939 mi away
Interesting turn of events
I bought the car used in April 2017. It had just under 50K on the odometer. I took into account the transmission issues many owners of this year experienced. Most were serviced by the manufacturer. I also took under consideration this is a dual-clutch transmission. It isn't a typical automatic transmission. In February 2018, the transmission did give me some trouble. They replaced a module and the clutch. No money out of pocket since the transmission is under warranty for 100k. Since then, I have had no further issues. I have driven the car cross-country and found it to be quite accommodating. The infotainment is wonderful. The drive is firm, yet smooth. Gas mileage ranged from 28MPG (mountain driving) to 38MPG (TEXAS...). What I wish my car had was navigation (not a deal breaker since my phone has it), a bit more rear seat room, a slightly larger trunk and perhaps a little better gas mileage. Overall, I can't complain. Hopefully, with proper maintenance, the car will last as long as my Honda did. In June of 2019, I had to replace the PCM. FORD WANTED $1600 to fix it. Went online and found it can be done for less than half of the cost. I did get the PCM replaced for under $600 by an independent mechanic. Ford did offer to fix it (for the same price AFTER I contacted Ford), but the work was already done. Note to anyone who goes to a dealership for major repairs: CHECK OTHER OPTIONS! I have replaced all four tires so there shouldn’t be any other issues that I am aware of. UPDATE: I sold my focus in January 2021. While I did not have any further issues in questionable reliability caused me to think twice about keeping it over 100K miles. I was willing to take a loss on the Focus to get a new car with a better warranty and reliability.
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WORST CUSTOMER SERVICE EVER, DON'T EVER BUY FORD
I've been having transm/clutch problems since day one (purchased brand new 2014 Ford Focus from dealer), I brought it in at lease once a year for the same issue, was told the numbers were fine when FORD ran it thru their tests. Took car in 500 mile before warranty expired, was told car had no issues (even though car was still having the same issue, but worst). Took car back a month ago, now transmittion needs to be replaced and I have to pay for it, after calling myself 6 times in 5 weeks (with no return calls from them) I finally received a call back by a Supervisor PAULINE at Ford Customer Relationship Center "WE RECOMMEND THAT YOU KEEP YOUR RECEIPT IN CASE FORD INITATES A RECALL OR OTHER PROGRAM IN THE FUTURE BASED ON YOUR SITUATION" . So basically it's my problem (my car isn't even 3 years old and now I have to replace it's transmittion, my problem)......................PLEASE DO NOT BUY A CAR FROM SMITH TOWN FORD, OR A FORD, THEY DO NOT STAND BEHIND THEIR PRODUCT..........AND DO NOT RETURN YOUR PHONE CALLS......
Great car, terrible automatic transmission
My car has 23,000 miles on it. The car is very nice and handles pretty well, also. The audio is better than most comparable car, but lacking in bass. The engine is peppy, but needs to rev to have any power. Overall, I like the car. But I can't wait to get rid of it because of the transmission. The clutches shutter occasionally while shifting out of first and second, and they slip under acceleration. Transmission clunks and produces strange audible noises while downshifting. In addition to this, it also downshifts unnecessarily under slight throttle while at speed. Ford claims transmission problems are normal (because it is a dual clutch), but these are the results of a badly designed sloshbox transmission, not a problem with DCT themselves. I have a friend with higher miles on his, and it even falls to neutral while shifting, and the clutch slips even worse and Overall, I wish I could have the same car with the manual transmission.
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Catastrophic Clutch!
The Ford Focus transmission is a MAJOR problem which Ford is repairing an unprecedented number of times, at astronomical rates! Unfortunately, I did not know this about the new Focus'. I had a Focus which I loved driving, parking in small places, and was extremely roomy for a hatchback; everyone commented on that when they rode in it. Because I was pleased and I had other friends, family who owned a Ford. I felt confident purchasing another one. Boy was I wrong!!! This is the worst, most expensive, unreliable car I have ever owned. And, considering on how Ford handles the repairs, will definitely be my last! Buyer beware, the transmission is a very costly repair and if you buy a Ford Focus you will REGULARLY have to replace it! Very disappointed in my purchase.
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Literally the worst car I've ever had. Stay away
Transmission is so faulty. Car has ZERO get up and go, and often times it shutters upon acceleration. I've had this car since 2015 and have taken it in 10 times for the same exact thing. PLUS my warranty has been extended multiple times. Nothing good about this car is worth the hassle of the transmission and acceleration issues. Ford should have reimbursed everyone they sold it to, thank go they're done making sedans.
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Would not even give it one star
I had my Focus for 2 years. It began to shudder and shake when I accelerated about 1 year in. I have had so many other problems with it and I never wanted to drive anywhere because of it!
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Clunker
But this car new clutch going out before I make the first payment for told me that they were going to eventually make a better clutch that they would guarantee to fix it will absolutely not do a buyback or not do right by the car, Now on for clutches and 89,000 miles trade-in value is only $5000 and I owe 6100 no more repairs on the clutch after 100,000 miles and I’m getting really close so I’m upside down in the car and still paying on it for it is a joke they mess me around through this whole ordeal should’ve been the lemon law but they danced around that you should’ve sued them along time ago I would never buy another Ford as long as I live I’m so upset that I’ll probably call them tomorrow to complain about it some more Don’t care about their customers only care about their deep pockets
192,000 miles and still kicking
This has been the perfect car for my driving habits. 80-90% highway miles. The dual clutch transmission took some getting used to, but has held up nicely; albeit mostly highway miles. Engine runs like a champ. The car averages ~38 mpg on the highway and 36 in the city. Mpg is less in the winter, ~3-5 mpg. My biggest complaint is that the radio went out after 5 years; sounds like a common problem from focus forums. I removed the rear seat head rests because the hinder my vision out the back window. The car cabin can be a bit noisy at highway speeds, and watch out when/if you lower your windows while driving as you can cause some pretty deafening air turbulence inside the cabin. Overall I am very pleased with the vehicle and aiming for 250,000 miles.
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