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Used 2014 Ford Focus Consumer Reviews

2.3 out of 5 stars
231 reviews

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Cons
3 out of 5 stars

Terrible Transmission

Adam Leibenguth, 08/17/2015
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
4 of 4 people found this review helpful

I'm usually not one to write a review on anything, but I just couldn't get over the terrible transmission on the 2014 Ford Focus automatic. I am at 12.5k miles, and the jerking/shaking between 1st and 2nd gear is consistently getting worse. I first noticed it around 5-7k miles and thought it was just in my head, but a few thousand miles later it was obvious to anyone riding along. From an outside perspective, I must look like a man who can't drive a manual car. The car jerks the worst if I'm starting out from an incline. Once I get to 2nd gear the car seems fine, but living in a city with many stops, it is very uncomfortable. If only I had read some of these reviews earlier.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

STAY CLEAR OF FORD FOCUS, ALL HAVE TRANNY PROBLEMS

GRD123@YAHOO.COM, 09/04/2015
2014 Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
4 of 4 people found this review helpful

Research complaints, shifting transmission, dangerous

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

STAY AWAY... from Ford

Izzy Schwartz, 08/03/2015
updated 08/07/2020
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
11 of 14 people found this review helpful

(Car is A/T) Dual-clutch trans may be the worst A/T in history. It was horrible originally, is still terrible. IT'S A FAILED DESIGN. UPDATE (2018): Dealer and Ford repeatedly refused to acknowledge obvious problem or do anything to alleviate it. Finally traded car in (and took major beating on the trade). Since it appears Ford is getting out of the passenger-car business, maybe it doesn't matter to them. STILL, the apathy displayed by a major dealer AND the manufacturer should be a warning to anyone considering ANY Ford product. UPDATE (2020): So now, almost 10 years later, it comes to light that this trans was, in fact, junk, and NEVER worked and never COULD have worked. Ford is ponying-up some money to past owners who can document direct financial loss. But what about those of us who lost thousands of dollars when we traded/sold these miserable vehicles??? ... No help there, of course. Thanks again, Ford... HORRIBLE PRODUCT, HORRIBLE COMPANY. UPDATE Aug 2020: Lawsuits and investigations -- including criminal -- are ongoing (see Detroit Free Press). Documented statements from Ford engineers during development have stated this trans never worked properly and could not be made to function properly. There should be huge fines and civil penalties, as well as payment to anyone who ever owned one of these pieces of trash.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Good for what it is, don't expect a luxury car.

Evan Waller, 11/05/2015
updated 11/25/2019
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
6 of 7 people found this review helpful

I have owned this car for the past 10 months. I did my research on this vehicle before I bought it and I knew what I was getting myself into by purchasing the DCT transmission. Not going to lie this car absolutely sucks in traffic. It lurches and lunges along however Its the best car ever on the highway. My job sometimes has me commute a lot all over the city (and state) and the car is very smooth on the highway. Acceleration isn't an issue and it gains speed quickly (quickly enough to merge and pass cars safely that is). Ive put on close to 15 thousand miles on it so far and I still really like it. I have the SE hatchback (in the very nice Tuxedo Black) great for hauling all the stuff I need. The back seat is very small but I rarely have people sitting back there for long so space isn't an issue. It also does surprisingly well in the snow. Being from southern Ohio I had to drive it in a lot of it this past winter and not once did i get stuck. I get great MPG and average 32 mixed driving (mostly city). I have learned to live with this car and I hope the car will last as Im ok with the DCT quirks but Ive heard mixed reviews about DCT reliability in general. UPDATE: Had clutches replaced twice and then the car just died on the road in April 2017. I really wanted to like this car but upset I dumped it at a Ford dealer where I traded for an Escape. I really didnt want to trade but the reliability had gotten so bad I knew I couldn’t afford warranty repairs once the warranty was up. Update: The DCT transmission is having serious issues. Owning the car now 15 months and over 19 thousand miles the shifting nearly stalls the car few times a trip. Ford is replacing my clutches but I won't get them until July or August as the wait time is 12-16 weeks on back order. Still like this car but I wish I bought a 5speed manual.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

P.O.S NEVER AGAIN!!!

Jen, 10/01/2016
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
6 of 7 people found this review helpful

Dealership sold me this new car back in 2014. From the start the transmission was jumpy. Taking off from a stop that car shakes back and forth like it doesn't want to go. This type of acceleration is dangerous if you need to get out of the way. Dealership was no help and I was told there is not fix except computer updates which don't work. I have had 3 computer updates since having the car. I will never buy from Ford again. Value of the car went down quick. Now that I have had it long enough and paid of enough it will be traded in for a better car NOT with Ford. I will be surprised if someone doesn't get help with this issue. I was told sales reps do not have to tell you about the problem. No integrity!!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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