Used 2014 Ford Focus Consumer Reviews
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Car shut off at 70 mph
Jessica, 09/11/2015
2014 Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
5 of 5 people found this review helpful
First let me say, I love my car. Except for one small problem, it keeps trying to kill me. My problem started in August of this year, the car would turn itself off while driving but would immediately turn right back on. We took it in for repairs at the dealership we bought it from. They kept it for 4 days and then called us to come get it. They said they couldn't fix it because they couldn't duplicate the problem. I called Ford Corporation and talked to their regional service area manager. She seemed very pleasant and arranged for my car to stay with the dealership for awhile longer and even made sure I had a rental. At that point I was very pleased with the service I had received. I bragged to everyone about it. I get a call from the dealership staring they reprogrammed the transmission control module on my car and I could come and get it. After four days of having my car back, I continued having the same program. This time I had a video of the incident. I started recording the driving of the car after the issue happened a second time. I took the car back into the dealership. They've had it for over a week now. They cannot duplicate the issue and all but ignore the fact there is a video. I called the Regional lady back and she was horrible. She told me to drive my and that the issue will just eventually get worse. I asked her how long was I suppose to drive it, until the warranty was up or I died in an accident? While this issue has gone on, the car has stopped dead on the highway while driving it. No control, no power. Just dead. This car is very dangerous.
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do not buy select shift 6 speed auto
jerry m., 09/16/2015
updated 03/20/2018
2014 Ford Focus Titanium 4dr Sedan (2.0L 4cyl 6AM)
5 of 5 people found this review helpful
This vehicle shifted fine for 2-3 k miles then started acting crazy. I took it back to the dealer they said it just needed the computer reprogramed - on the way home it was still doing it. I took it to a different dealer a few weeks later with the same results. The two Ford dealers keep the car overnight both times and would not give me a loaner- one of them did have a shuttle to take me home and pick me up the next day. I don't think they know how to fix them and just tell they did something and send you on your way. This is a great car otherwise. I have tried to trade it in but at three dealers (different brands) I was offered 11,000 on trade in -very sad ! It is embarrassing to have friends ride in it. Ford needs to recall these cars and FIX them. I bought a Ford because my son-in-law works at the Louisville assembly plant but this is my last. Update: took Focus back for third time and told dealer to test drive it to experience the shift problems. Picked vehicle up the next day with the exact miles on odometer as when dropped off. Problem still there. Ford clearly does not listen or care about their customers. I have since traded (unloaded) this car for a Volkswagen (made in TN) a far more superior car. I am also a participant in a class action suite against Ford to recover lost trade value. AVOID FORD FOCUS
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2014 Ford Focus for sale near you
3 of 48 listings
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Horrible car!!
nick4118, 05/11/2015
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
8 of 9 people found this review helpful
This car is nothing but awful. Our model was equipped with leather, sunroof, etc. but it was junk. There was not enough room, it was too small, poor viability, and the engine was horrible. It has very little power, and it shakes, shutter, and sputters CONSTANTLY. It has been doing this since it was drove off the lot. We checked with the dealer, but other people who bought the car from other places had the same issue. I give this car two thumbs down. We now have a Dodge Dart and it is so much better!
Transmission is HORRIBLE
dal214tex, 05/14/2015
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
8 of 9 people found this review helpful
My wife and I unfortunately bought this car (2014 Ford Focus SE Automatic) in April 2014 from Randall Reeds Prestige Ford. From the time we test drove the car it felt very jerky, but assumed it was from not being used to driving a small car. (Previously drove 2003 Chevy Suburban and 2007 Dodge Durango) The first week we drove the car it continued to feel very shaky at rest and worse at take off. I spoke with a gentleman from Ford voicing my concerns of receiving a defective car. He assured me it was the way the transmission was "made", and that there was no issue. WHAT?! Stay away from this car, seriously. It is a nightmare.
Gave it up
Charles W, 03/05/2016
updated 09/07/2018
2014 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
8 of 9 people found this review helpful
Dissatisfied with driveability of th car and traded it for a new car.
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