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Used 2014 Ford Focus Consumer Reviews

2.3 out of 5 stars
231 reviews

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3 out of 5 stars

To be honest....

Damion, 10/17/2015
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
5 of 5 people found this review helpful

Okay what you've read about everyone else's experience with this car is basically accurate. I've had my focus for about 4 months and I'm beginning to experience all these transmission problems. Hesitation, spuddering, slow acceleration. Fortunate for however is that I had manufacturers warranty, but that doesn't make me happy knowing that this isn't going to be the first in going to have transmission failure... So to sum it all up id recommend waiting for a newer model that will be more effiecnt than the 2014 sedan.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

18,000 miles on 2014 Focus transmission shot

Chad, 10/11/2015
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
5 of 5 people found this review helpful

Bought in June of 2014 and by September of 2015 and 18,000 mile automatic transmission is shot. Dealership said they will replace it but not happy my new car has big problems already. Makes me scared to keep it past warranty. Meanwhile my Nissan has 38,000 miles on it with not even a light bulb out. Very sad to see Ford quality go down tried to buy American to support the company. Buyers beware of Ford Focus.

Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2014 Ford Focus for sale near you
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1 out of 5 stars

FOUND ON ROAD DEAD ...comfy to wait for help in?

christa, 07/21/2015
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
5 of 5 people found this review helpful

roll back on hill: I have had several instances where this has almost caused an accident on the road where my car that was a safe distance in front of other cars began to roll backwards having to hit my gas or press my breaks in order to prevent impact. My car has rolled over 10ft backwards. Auto max keeps saying it's what its "SUPPOSED" to do saying that and the shuddering, shifting hard and jumping is too. Contacted Temple Tx ford and explained the situation and how we were being treated and they had us meet this time with the actual technician for ford at Automax in Killeen where he witnessed the roll back first hand and my husband having to intervene by pressing the gas to go forward before hitting a dealership car. He seemed very surprised and told us right away it was unnatural and he would definitely need to contact ford to look into it further. We went back into service where he told the Service guy what had happened, service continued to claim rolling back 10 feet or more was normal and the tech began to agree...within five minutes... we are paying extra to insure that if we have to leave it with them like we have been needing to do so much we would have a car since both my husband and I need to work. WE HAVE NEVER BEEN ABLE to use a car being told that they don't have one available and there is a waiting list to get them. They have recently bought a shuttle bus to haul everyone with. I have NEVER SEEN a loaner car by the way. they kept the car for a week only doing the one thing they only do...Reset the computer. We have done this 3 times and I will be taking it in again since my problem hasn't been fixed

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
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1 out of 5 stars

Cheap! thinking of lemon law

Jacob, 09/29/2015
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
5 of 5 people found this review helpful

I have had my car since February 2015, been in the shop three times. Have had a defective tire, and a/c vent fall apart, and they claimed they had to "reprogram" my transmission. Well i Had a road trip from Florida to Kansas and back. Well going through the mountains in Chattanooga TN, the car started shaking and got stuck in a gear. At most I was only able to go 55 and when I hit my brakes to see if it'll get unstuck, it got stuck going 40. I had to literally floor the vehicle to get it to accelerate. This car is a piece of junk. I am so close to filing a lemon law. The company says it's the type of transmission. I'm sorry but if I get stuck in a gear and can't accelerate, that is an issue that better be fixed. Great gas milage though!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Car shut off at 70 mph

Jessica, 09/11/2015
2014 Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
5 of 5 people found this review helpful

First let me say, I love my car. Except for one small problem, it keeps trying to kill me. My problem started in August of this year, the car would turn itself off while driving but would immediately turn right back on. We took it in for repairs at the dealership we bought it from. They kept it for 4 days and then called us to come get it. They said they couldn't fix it because they couldn't duplicate the problem. I called Ford Corporation and talked to their regional service area manager. She seemed very pleasant and arranged for my car to stay with the dealership for awhile longer and even made sure I had a rental. At that point I was very pleased with the service I had received. I bragged to everyone about it. I get a call from the dealership staring they reprogrammed the transmission control module on my car and I could come and get it. After four days of having my car back, I continued having the same program. This time I had a video of the incident. I started recording the driving of the car after the issue happened a second time. I took the car back into the dealership. They've had it for over a week now. They cannot duplicate the issue and all but ignore the fact there is a video. I called the Regional lady back and she was horrible. She told me to drive my and that the issue will just eventually get worse. I asked her how long was I suppose to drive it, until the warranty was up or I died in an accident? While this issue has gone on, the car has stopped dead on the highway while driving it. No control, no power. Just dead. This car is very dangerous.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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