Used 2014 Ford Focus Consumer Reviews
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omg me too
so like everyone else I'm having transmission problems and I wish I'd read this before buying. I went from a Honda to a ford. sigh. it's dangerous. been repaired 3 times. I want to know how 'reasonable' and 'safety' are defined by the California lemon law.
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Transmission problems headed your way
I bought the car brand new and after 7400 miles I am having transmissions issues. It shudders bad and has issues trying to climb hills. Fuel economy is around 30 miles. Ended up trading in the car, because after the clutch was fixed at 7400, it started to go again at 9900. Owned the car for 20 months.
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- SE SedanMSRP: $3,50027 mi away
- Electric 4dr HatchbackMSRP: N/A8 mi away
- Titanium 4dr HatchbackMSRP: $5,9956 mi away
Horrible transmission issues - little support
Let me preface this review by saying we have purchased a lot of Ford vehicles in the past 15 years. This, without a doubt, will be our last. The 2014 Ford Focus dual clutch transmission is nothing short of abysmal. We have replaced the clutch 3 times already and the cars is not even 2 years old. This is not due to harsh driving, weather conditions or lack of regular maintenance. We take great care in maintaining all of our vehicles. The clutches last approximately 5000 miles before the horrible vibrating/shuddering starts again. When changing gears at low speed, the car violently jerks and is difficult to control. We have reached out to Ford Customer Care many times and the only solution they offer is to cover all clutch replacements up to 50,000 miles. How about recalling these defective transmissions and stop putting peoples lives at risk? I plan on selling this car long before the 50,000 mile warranty is up and buying a Toyota or Honda instead. Very disappointing Ford, very disappointing indeed. ** Edit - updated 03/13/17 We need to replace the clutch again a 4th time. I have 33,000 miles and the clutch is starting to rattle and vibrate again. Enough is enough! I am trading this car in this week for a more reliable vehicle. Never again will a Ford sit in my driveway.
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My lemon Ford ...and I'm not talking about a color
I have had repeated transmission issues with the Focus. The third time is certainly not a charm :( Both the dealership where it was purchased, and papa "Ford" do not stand behind the product they sell. Turn away now and run...don't look back, just keep running. This is not a safe car and once they have you hooked...it's your problem and not theirs. This is an update post Since writing the previous review. I was almost seriously injured in this car, when changing lanes and accelerating. The car jumped forward, then shuttered and almost stalled. The truck from the opposite lane just narrowly missed hitting me. I took the car to a different Ford dealership, since the last one was less than honest. The transmission module and clutch were replaced (note this is now the second clutch replacement) and reprogrammed it. Then about 2 weeks later, I receive a notice from Ford regarding the transmission and potential failure....just a wee bit late...and a 10 year extended, transferable warranty. Although the new dealership had much better service, the problem continues to persist. The car has been reprogrammed about every 2-3 months. I really don't want my problems extended for 10 years :( Ford doesn't care about customer service or satisfaction. (Oh, and now there is a recall for a door latch issues.). Well after almost 18 months, I received an acceptable settlement offer from Ford in the 11th hour before the pre-trial hearing. I am no longer driving a lemon, or a Ford vehicle. The stress level has dropped by a factor of 10. For anyone stuck with the transmission issues....it does not seem to get fixed... I would suggest ditching if you can. Best of luck. Bought a Buick Encore - so very much better. Never a Ford again!!!!!!
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Dangerous Transmission Stay Away
Ford should not allowed to sell cars with this auto-manual transmission. It is dangerous. I've almost had 4 accidents from it. Twice it jumped in front of cars when i did not want to go and twice when I was turning in front of someone it did not go when I needed it to. Then it is jerky the rest of the time at low speeds like stop and go traffic. I've had it in to the dealer 4 times so far. They have replaced and reset the control modules but it has not helped. Ford has extended the transmission warranty but if they're not going to fix it what good is an extension. If I had known the problems I never would have purchased it.
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