Used 2014 Ford Focus Consumer Reviews
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NOPE!!!
You couldn't give me another Ford. Bought this with 2,200 miles on it and had it to the dealership 2x with exactly ZERO help from them or Ford. I guess the only positive would be that it would definitely put a crying baby to sleep with all the jerking, vibration and abnormal noises it makes while driving. It is down right embarrassing to even have passengers in this vehicle and drive down the road. I don't understand even with a car over two years old they still don't have a solution to this unacceptable reaction to just pushing the acceleration pedal. This could get 50mpg and I will still say NOPE!
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STAY CLEAR OF FORD FOCUS, ALL HAVE TRANNY PROBLEMS
Research complaints, shifting transmission, dangerous
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- SE 4dr HatchbackMSRP: $6,29138 mi away
- SE 4dr HatchbackMSRP: $7,81228 mi away
- SE SedanMSRP: $6,49021 mi away
STAY AWAY... from Ford
(Car is A/T) Dual-clutch trans may be the worst A/T in history. It was horrible originally, is still terrible. IT'S A FAILED DESIGN. UPDATE (2018): Dealer and Ford repeatedly refused to acknowledge obvious problem or do anything to alleviate it. Finally traded car in (and took major beating on the trade). Since it appears Ford is getting out of the passenger-car business, maybe it doesn't matter to them. STILL, the apathy displayed by a major dealer AND the manufacturer should be a warning to anyone considering ANY Ford product. UPDATE (2020): So now, almost 10 years later, it comes to light that this trans was, in fact, junk, and NEVER worked and never COULD have worked. Ford is ponying-up some money to past owners who can document direct financial loss. But what about those of us who lost thousands of dollars when we traded/sold these miserable vehicles??? ... No help there, of course. Thanks again, Ford... HORRIBLE PRODUCT, HORRIBLE COMPANY. UPDATE Aug 2020: Lawsuits and investigations -- including criminal -- are ongoing (see Detroit Free Press). Documented statements from Ford engineers during development have stated this trans never worked properly and could not be made to function properly. There should be huge fines and civil penalties, as well as payment to anyone who ever owned one of these pieces of trash.
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Good for what it is, don't expect a luxury car.
I have owned this car for the past 10 months. I did my research on this vehicle before I bought it and I knew what I was getting myself into by purchasing the DCT transmission. Not going to lie this car absolutely sucks in traffic. It lurches and lunges along however Its the best car ever on the highway. My job sometimes has me commute a lot all over the city (and state) and the car is very smooth on the highway. Acceleration isn't an issue and it gains speed quickly (quickly enough to merge and pass cars safely that is). Ive put on close to 15 thousand miles on it so far and I still really like it. I have the SE hatchback (in the very nice Tuxedo Black) great for hauling all the stuff I need. The back seat is very small but I rarely have people sitting back there for long so space isn't an issue. It also does surprisingly well in the snow. Being from southern Ohio I had to drive it in a lot of it this past winter and not once did i get stuck. I get great MPG and average 32 mixed driving (mostly city). I have learned to live with this car and I hope the car will last as Im ok with the DCT quirks but Ive heard mixed reviews about DCT reliability in general. UPDATE: Had clutches replaced twice and then the car just died on the road in April 2017. I really wanted to like this car but upset I dumped it at a Ford dealer where I traded for an Escape. I really didnt want to trade but the reliability had gotten so bad I knew I couldn’t afford warranty repairs once the warranty was up. Update: The DCT transmission is having serious issues. Owning the car now 15 months and over 19 thousand miles the shifting nearly stalls the car few times a trip. Ford is replacing my clutches but I won't get them until July or August as the wait time is 12-16 weeks on back order. Still like this car but I wish I bought a 5speed manual.
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STAY AWAY
I have had this car for a little over a year and it has been the worst purchase I have ever made. I have about 45k on the odometer and will be trading it in as soon as the extended warranty runs out. First problem problem at about 10k the abs and traction control lights came on. Took it to Ray Varner Ford and They had to order a speed sensor and wiring harness and was told to bring car back the next day. Took a second day off from work to take car in once again but after I made the hour drive to the stealership they told me that the part had not came in and to call back to check tomorrow. Kept calling back but the parts never came in so after I gave up on that dealer I took it to Lance Cunningham Ford. I had started to notice a faint roar and informed them of the roar also. They diagnosed it with the same problem for the ABS and had to order parts. They couldn't find the roar and basically told me I was hearing things. Took the car back a couple of days later and they repaired the ABS light issue. At about 25k the same problem with the appeared. Took it back told them the roaring noise was louder. Once again I needed to come back for parts for the ABS. They found that the roaring sound was from the tires in the rear was cupped due to an alignment issue and that was not covered under warranty. They wanted about $400 to repair the alignment and put on two new tires. I declined and took it elsewhere for half the price. Took it back and had the ABS issue taken care of once again. At around 35k the ABS came on once again but by the time I could get it to a stealership I had already turned over 36k and the warranty was out. I took it to a different dealer and they diagnosed it with a bad ABS module this time and it was going to be a $2500 repair. They even told me that the ABS module should have been replaced the first time and it had caused the wiring harness and speed sensors to go out the first couple of times. They called corporate and Ford refused to pay for the repair. I had purchased a third party extended warranty when I bought the car and they paid for most of the repair and it only cost me around $100 and two more days of missed work. I totaled it all up and these repairs although under warranty ended up costing me around $2200 in missed work. My last car was an Accord and it had one problem with the radio while under warranty and they brought out a loaner car and picked my car up. I made it 340k without any repairs other than routine maintenance. I will trade this in for another Honda as soon as the extended warranty is over.
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P.O.S NEVER AGAIN!!!
Dealership sold me this new car back in 2014. From the start the transmission was jumpy. Taking off from a stop that car shakes back and forth like it doesn't want to go. This type of acceleration is dangerous if you need to get out of the way. Dealership was no help and I was told there is not fix except computer updates which don't work. I have had 3 computer updates since having the car. I will never buy from Ford again. Value of the car went down quick. Now that I have had it long enough and paid of enough it will be traded in for a better car NOT with Ford. I will be surprised if someone doesn't get help with this issue. I was told sales reps do not have to tell you about the problem. No integrity!!
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Pretty good deal, but a few small flaws
First off, I don't have the transmission problems because I drive the manual version of this car. My gas mileage is great. I drive a little more highway miles than stop and go, so it my averages are skewed on the high end, but it has to get ~33/39 (I average about 37) in the warmer months and ~29/35 (I average about 33) in the winter months. The original price of the car is good and my car payments are definitely manageable. I haven't have to have any repairs. My bluetooth connectivity acted up once, but all it required was pulling the fuse, starting the car, turning off the car, and putting the fuse back in. Overall, I do wish to change a few things: during winter, the wipers sit really low, below the reach of the defrost, so if it's really icy and they freeze, it's impossible to dethaw them. Also, the contours of the car mean you have to wipe away snow above the door or else it will fall onto the seats as you open them. Apart from winter worries, if you have a passenger, the bar between the passenger, the seat, etc. block the blind spot more than I am used to. Also if there is a tall cup in the frontmost cup holder it interferes slightly with the gearshift. Overall these are minor flaws, and overall I am very happy with it.
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Fun to drive, comfortable and quiet
We have about 1300 miles on my new Focus Titanium Hatchback, black. We purchased the special handling package. I love how the car drives, suspension is solid but comfortable, steering is tight and responsive. It's not a race car or the ST for that matter, but it has a sporty, peppy performance and gets incredible gas mileage. We have a van and use this car to commute to work, run errands, etc.. did I mention - gas mileage is amazing! The car is quiet, comfortable and has all the bells and whistles. I would not hesitate to take it on a long trip. As a rule I am not a fan of compact cars but this one has me sold - It's a fun car and my wife and I both look forward to driving it!
Do not buy this car!
Before you do anything, Google "2014 Ford Focus Transmission Problems." You'll find that thousands of people have had the exact same problem I'm about to recall on here. On the third day of owning this car the transmission started to slip and shutter. I took it to Ford and they said it was "normal" and sent me on my way. Three weeks later the seals near the clutch started to leak as a result of the shuttering, so they kept my car for 2-3 days so they could replace the seals and clean the clutch. A week later it started slipping and shuttering again. They again will not help me. They will blame you, they will say you drive the car incorrectly.
2014 shaky focus hatch
Transmission is worst I've ever seen. Auto that feels like it's slipping. Terrible lag. Dealer (Freeway Ford) says that's normal for this type of transmission. JUNK transmission. Don't buy an automatic Focus. I ended up trading away. Lost my butt on it. Now, a couple of years later, Ford supposedly is going to offer a settlement to those that still have the Focus. Nothing to those who got rid of them so far. Disgusting thing is Ford knew all along the automatic transmission was junk. Yes, Junk! Year later I never did get the settlement from Ford. They didn’t follow through and now instead of fixing the problem they are just going to quit making cars. Losers!
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