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Used 2014 Ford Focus Consumer Reviews

2.3 out of 5 stars
231 reviews

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3 out of 5 stars

You get what you pay for

Ashley B, 10/31/2015
2014 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)
7 of 7 people found this review helpful

This was my first "new" car purchase; bought it with 14 miles! At first it drives like a dream, but I quickly realized something wasn't right with the transmission. I was told by the dealership twice that there's no recall but there have been many complaints. They reset the computer in the car and sent me on my way each time, stating a new clutch would be needed eventually. The car jerks in stop and go traffic and it's awful! The other day while driving 40-45mph the RPMs shot up to 7000 for no reason, the car didn't actually go faster but you could feel something wasn't right while the car was shifting. It always makes awful grinding noises that you can clearly hear even when you're listening to music. On a positive note the steering and brakes work great, no issues there. Tight handling and stops instantly. The interior is clean and the monitors are nice. I do have issues with my SYNC that's built into the car sometimes. I love the design of the exterior. Great MPG I avg about ~32mpg. Bottom line is I'm in the market to trade in my Focus. It is a nice little starter car, but I can't get past these issues. I wish I would've done more in depth research before my purchase.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Defective Transmission

M. Ross, 03/31/2016
2014 Ford Focus S 4dr Sedan (2.0L 4cyl 5M)
11 of 12 people found this review helpful

Ford sold a car with a knowingly defective transmission. I now make car payments of a vehicle that lurches, shudders, jerks and drives like an old jalopy and their is nothing I can do about it. Ford does not have a fix for this issue and will continue to replace parts to keep the customer quiet. Buying this vehicle was the biggest mistake I have ever made. I should have bought a Kia.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Consider other makes or another Ford product

eric ericksen, 11/29/2015
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
11 of 12 people found this review helpful

While I bought my 2014 in March 2015 it has continued to have issues with transmission and lurching forward or rolling backward. Cant have car that rolls backwards in San Francisco with its hills. Then if its on a steep hill and you accelerate it won't go... Same with merging from stop not freeway traffic or bridge. Not a safe vehicle and especially on freeway. Horrible resale value and because these are used as rental cars the market is flooded with them.. I paid 23000 for a fully loaded one with leather, heated seats, navigation... I traded it in with 9000 miles at Ford dealer on an Escape and was given 12000 for trade. If you buy one buy it used as no matter the mileage a less than 1 year Focus will cost 11-14k.. It did get very good mileage in its defense the interior quality was excellent ..

Safety
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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2.5 out of 5 stars

Automatic Trans is TERRIBLE

dobber10, 03/30/2015
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
15 of 17 people found this review helpful

CAr has approx 13,000 miles on it and the transmission shutter/slipping is getting progressively worse. Dealer will not even talk about repairing it even though it didn't do it at time of purchase. They say it works the way it is suppose to and the service guy says they know it gets that way. Dealer should make people aware of the poor design before they buy it. I am investigating lemon laws to see what can be done but again, the dealer will not even accept an appointment to see if they can fix it. They stick to the position it is normal. We are in our 60's and this is not the first car we have even owned -- but it will be the last Focus we ever consider and possibly Ford's in general.

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3 out of 5 stars

Transmission problems headed your way

1jadedtroll@comcast.net, 10/17/2015
updated 04/21/2016
2014 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
10 of 11 people found this review helpful

I bought the car brand new and after 7400 miles I am having transmissions issues. It shudders bad and has issues trying to climb hills. Fuel economy is around 30 miles. Ended up trading in the car, because after the clutch was fixed at 7400, it started to go again at 9900. Owned the car for 20 months.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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